DFS Furniture - Stockport Reviews 

5,233
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied

Rated 5 out of 5 stars

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,233)

100,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Very attentive and approachable

Very attentive and approachable. Answering all our questions.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff

Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mustafa was awesome

Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended.
Excellent service by Mustafa.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Nicky was fantastic

Nicky was fantastic. He was extremely helpful and knowledgeable.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Super!

Jackie was very helpful and showed us lots of different options that might suit our home.

July 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Shawn was especially helpful and his…

Shawn was especially helpful and his knowledge and people skills were brilliant. Would highly recommend him and the store

July 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

New lady was very helpful

Staff and service were excellent

July 10, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Nigel,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff were friendly

Staff were friendly, as per last visit when i bought a sofa and two armchairs some years ago, and no hassle. Very thorough and went through everything. Excellent alround.

July 8, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff very knowledgeable and very…

Staff very knowledgeable and very helpful.

July 7, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Jackie the lady who dealt with our…

Jackie the lady who dealt with our purchase was very helpful understanding and understood what we really needed

June 30, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Carol,

Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good felt relaxed and…

Really good felt relaxed and comfortable and the staff was brilliant very helpful

June 29, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent Fantastic Service and Helpful Staff" customer service

Excellent customer service! The staff at the Stockport branch were incredibly helpful, polite, and professional. The whole process was smooth and pleasant. I am very satisfied with my experience."

July 6, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I went in for a sofa and the woman that…

I went in for a sofa and the woman that helped me was excellent. Everything explained very clearly and helped me to pick out a colour. Wonderful customer service.

July 6, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie is 10/10

Jackie was excellent throughout the purchase process. She was incredibly informative, clear when answering my many questions, and allowed me plenty of time to think about the purchase. She made a big purchase feel very calm and easy to do.

July 4, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 4 out of 5 stars

Great in-store experience yesterday at…

Great in-store experience yesterday at the Stockport store. From the moment we walked in until the time we left, the whole experience was welcoming, professional, and enjoyable.
Our sales advisor took the time to understand our needs and patiently talked us through all the available options without any pressure or pushy sales tactics. Everything was explained clearly, making it easy to make an informed decision and feel confident in our choice.
The level of customer service was excellent throughout, and it was refreshing to deal with someone who was knowledgeable, approachable, and genuinely focused on helping rather than simply making a sale.
A big thank you to the team for making the visit such a positive experience. I would happily recommend the Stockport store to friends and family and will certainly return in the future.

July 5, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Customer service 10/10

Alan's customer service is amazing! My partner and I have just purchased our first home so wanted our first couch to be perfect, we'd popped into DFS a couple of times but both liked different things, we then popped in today as we needed to get a sofa ordered and Alan helped us find the most amazing compromise. The perfect couch! In the shape my partner wanted and the material I wanted, which we didn't even know was an option and wouldn't have known without Alan's help! We were immediately sold and now have our dream couch. Honestly he made the whole process so easy and could not do enough for us. We're extremely grateful so thank you Alan!

July 5, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Ellis was excellent

Ellis was excellent, informative and polite. A good experience.

July 4, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

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