Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more
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Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more
Company replied
We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more
Company replied
Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
- 0333 999 9829
4.9
Excellent
5K reviews
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Sales person really knowledgeable…
Sales person really knowledgeable friendly and polite helpful
July 6, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Jackie is 10/10
Jackie was excellent throughout the purchase process. She was incredibly informative, clear when answering my many questions, and allowed me plenty of time to think about the purchase. She made a big purchase feel very calm and easy to do.
July 4, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great in-store experience yesterday at…
Great in-store experience yesterday at the Stockport store. From the moment we walked in until the time we left, the whole experience was welcoming, professional, and enjoyable.
Our sales advisor took the time to understand our needs and patiently talked us through all the available options without any pressure or pushy sales tactics. Everything was explained clearly, making it easy to make an informed decision and feel confident in our choice.
The level of customer service was excellent throughout, and it was refreshing to deal with someone who was knowledgeable, approachable, and genuinely focused on helping rather than simply making a sale.
A big thank you to the team for making the visit such a positive experience. I would happily recommend the Stockport store to friends and family and will certainly return in the future.
July 5, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Customer service 10/10
Alan's customer service is amazing! My partner and I have just purchased our first home so wanted our first couch to be perfect, we'd popped into DFS a couple of times but both liked different things, we then popped in today as we needed to get a sofa ordered and Alan helped us find the most amazing compromise. The perfect couch! In the shape my partner wanted and the material I wanted, which we didn't even know was an option and wouldn't have known without Alan's help! We were immediately sold and now have our dream couch. Honestly he made the whole process so easy and could not do enough for us. We're extremely grateful so thank you Alan!
July 5, 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
not over pushy when looking around…
not over pushy when looking around store.
staff helpfull and frindly
July 4, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
July 4, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Nikki helped me purchase a sofa today, he was very helpful and made my experience as stress free and easy as he possibly could.
Thankyou!
July 4, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Ellis in Stockport peel centre was…
Ellis in Stockport peel centre was fantastic. Not pushy. Knew his stuff and recommendations
July 4, 2026
Reply from DFS Furniture - Stockport
Hello Ryan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent all round
Excellent customer service from all the staff, thankyou and look forward to getting my new sofas
July 3, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Shopping at DFS furniture store
No hassle on entering the showroom was left to browse around for a while and then was approached by a member of staff who offered to help a lovely lady who introduced herself as Jackie, from that moment on she was so helpful in helping me with my purchase and explaining to me how to care for my furniture, l am an elderly man on my own so was so grateful for the help from start to finish.
I would certainly shop at DFS again thanks to Jackie a credit to the company.
July 1, 2026
Reply from DFS Furniture - Stockport
Hello Mr Cliff,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Nice atmosphere in store and no pressure to buy.
Alan the sales person was helpful and friendly and not at all pushy. I'm autistic and get overwhelmed easily and I felt unpressured and comfortable. We were offered a choice of free drinks while we decided whether to make a purchase. Very nice relaxed atmosphere in store.
We bought two armchairs.
July 2, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alan.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello Aaron,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello Graham,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Helpful staff
No pressure to buy but help needed when asked. Alan at Stockport store was a credit to the company.
June 22, 2026
Reply from DFS Furniture - Stockport
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Alan was very nice and very helpful he…
Alan was very nice and very helpful he helped me choose a sofa that I love explained everything to us I'm am very happy thank-you Alan and for making us welcome
June 29, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Nicky the sales man was outstanding
Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time at the store. He explained everything in detail and there was nothing he could have done differently. Overall he is an absolute credit to your company and a total pleasure and delight that he was on duty today and we placed our orders with him. He certainly deserves a reward for his commitment to DFS.
June 29, 2026
Reply from DFS Furniture - Stockport
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
The Stockport team were all very…
The Stockport team were all very helpful and very knowledgeable about the products
June 28, 2026
Reply from DFS Furniture - Stockport
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Overall service was good .The staff who…
Overall service was good .The staff who helped us lot to clarify over doubts.
June 28, 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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