Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... See more
Company replied
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Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... See more
Company replied
Shaun was very helpful in guiding me through all the details of my purchases. He made everything about my order easy to understand what each item would cost after reductions and possible delivery timi... See more
Company replied
The first time I visited the store at Swindon, Pina greeted me and asked me if I had visited before and if I needed any help which I didn't at that point. She was never pushy as some can be at other... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
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Excellent service throughout.
April 13, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
New ADA Sofa!
Myself and my wife were looking for a new sofa and we had an eye on a few. We spoke with Gregg and he was very knowledgeable. Gregg helped us with different specifics of the different sofas which helped us pick the ‘Ada’. From that point Gregg was very helpful in helping us with the material and colour we wanted together with the care required for the sofa.
All in all myself and my wife were very satisfied with the customer service we received and we couldn’t speak more highly of Gregg and his assistance.
April 12, 2026
Reply from DFS Furniture - Swindon
Good afternoon Callum,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful polite
The staff were very helpful polite . They were helpful in choosing the right sofa for us . They guided us through the process and were very knowledgeable in the products
April 12, 2026
Reply from DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Friendly staff not too pushy
Friendly staff not too pushy, very helpful. Got details of what i wanted and ordered later from home.
April 9, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Jason was fantastic
Jason was fantastic. We couldn’t have asked for better service. He is extremely friendly and knowledgable and this allowed us to go through with our order so easily. He made us feel very welcome and relaxed and it just made our experience very enjoyable. Honestly couldn’t recommend him enough.
April 12, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Swindon
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Dealt with Adam and Greg and both were knowledgeable and a great help with ordering our new sofa
April 11, 2026
Reply from DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I HAVE PURCHASED SOFA FROM DFS
I HAVE PURCHASED SOFA FROM DFS, I AM VERY SATISFIED WITH SERVICE
April 6, 2026
Reply from DFS Furniture - Swindon
We are very happy to hear that you are satisfied with the service you received when purchasing your sofa from us.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience at DFS
Great experience at DFS, offered a coffee whilst I waited, we were looked after by Adam who was very helpful & thorough with the product information.
We look forward to the new sofas arrival.
April 3, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Recent purchase
I recently purchased a sofa and received a perfect service from start to finish, thank you.
April 8, 2026
Reply from DFS Furniture - Swindon
Good morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
The staff were very welcoming.
The staff were very welcoming and allowed me to take my time looking for the right sofa. Pina was a brilliant assistant. She was very knowledgeable about the sofas and chairs and was able to answer all my questions I asked. At no time did I feel pressurised which meant I bought extra products as I believed what she said. I'm excited about my sofa arriving.
April 8, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great selection with great customer service
There is a large selection to choose from at fair prices coupled with sale prices and the excellent staff service from a warm greeting to sale completion the whole process was very very good.
April 8, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Swindon
Good morning Brian,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Efficient visit
Efficient visit. We knew what we wanted and with help from Jason, chose the right colour and completed the purchase.
April 6, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Pleasant shopping environment
Just had a nice, relaxed and non-pushy visit to DFS Swindon. Got what I wanted from it without being pressured into anything from the salesman Jason. He tailored his pitch to meet my expectations as a customer, I’d certainly recommend.
April 6, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
What made it a good experience was the…
What made it a good experience was the helpfulness of the man who took us through the purchasing process.
March 30, 2026
Reply from DFS Furniture - Swindon
Good morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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