Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
Company replied
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Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Friendly helpful staff, wide range of sofas to look at. Lawrence helped us when we picked out the sofa we wanted. Asked us if we needed any help while browsing too. Very professional, explained all th... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent!
Well laid out store, with similar styles together for comparison. Very clean and calm space. Kyle, the customer advisor who helped us was outstanding. He was helpful without being pushy, and went out of his way to help us make the right choice.
May 28, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Elizabeth,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
A great choice of products and some…
A great choice of products and some really good prices.
May 25, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Pleasant buying experience
The store was well laid out with a large selection of furniture to look at. The staff were attentive but not over enthusiastic and left us alone to wonder through the store at our leisure. Having chosen an item the payment process was straightforward. The cost of local delivery was very competitive.
May 25, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Sean was friendly and helpful and…
Sean was friendly and helpful and helped us pick the correct sofa and colour with no pressure at all which made the purchase easy and we went away happy, 10 out of 10 !
May 25, 2026
Reply from DFS Furniture - Taunton
Hello Mr Hines,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable staff with a quick…
Very knowledgeable staff with a quick answer to all our needs
May 23, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS Taunton thanks to Mark. He was incredibly friendly, knowledgeable, and patient while helping us choose our new recliner sofa. Mark guided us through all the different options, explained everything clearly, and made the whole process easy and stress-free. We never felt rushed, and his advice really helped us find the perfect sofa for our home. Excellent customer service from start to finish — thank you, Mark!
May 23, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Lawrence who helped us,was polite…
Lawrence who helped us,was polite friendly and efficient. Answering all our questions and explaining everything to us. A very positive experience.
May 23, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good
Went to DFS just to look around but ended up buying a 2 seater recliner. Staffs were attentive and helpful, especially Alice from Taunton who assisted us.
Now just waiting for our new sofa to be delivered.
May 22, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Alice in your taunton store was most…
Alice in your taunton store was most helpful, explaining everything to us as we had a coffee, very polite not pushy and is a credit to your taunton store.
May 22, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello António,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Sean was knowledgeable
Sean was knowledgeable, helpful and polite. We felt he offered clear advice in a measured and unpushy manner.
May 21, 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sean.
Kind Regards,
Jordan
DFS Customer Support
Laurence was amazing
Laurence was amazing, he was so friendly, helpful and knowledgeable, made the process so much easier.
May 20, 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Good morning Alicia,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good amount to choose from
Good amount to choose from, smiley happy face greeted us, ended up buying a sofa that was not either of the 2 I went in to choose from but more then happy with the suggestion Alan made and brought it!
May 18, 2026
Reply from DFS Furniture - Taunton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very good professional and friendly…
Very good professional and friendly service. This is the 3rd time I have used DFS and always great. Very happy.
May 16, 2026
Reply from DFS Furniture - Taunton
Good morning Danielle,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful chap and a good exprience
May 17, 2026
Reply from DFS Furniture - Taunton
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Super friendly and helpful staff
Super friendly and helpful staff. Thank you. Very relaxed atmosphere. No pressure sales pitch. Great advice given as we were a bit undecided on what to buy.
Extremely happy with the sofa we have purchased and after care.
Would highly recommend. 5* deserved.
May 18, 2026
Reply from DFS Furniture - Taunton
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great friendly customer service
Great friendly customer service. Very knowledgeable and knew what they were talking about.
May 17, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Good morning Lorraine,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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