Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
Company replied
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Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Friendly helpful staff, wide range of sofas to look at. Lawrence helped us when we picked out the sofa we wanted. Asked us if we needed any help while browsing too. Very professional, explained all th... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Our experience with Neil in the Taunton…
Our experience with Neil in the Taunton store was brilliant. He was extremely helpful and we’re over the moon with our purchase.
Thank you, Neil
June 7, 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Spacious showroom,great selection of…
Spacious showroom,great selection of sofas and knowledgeable and friendly staff,shout out to Kyle,thank you for a smooth and easy sale
June 7, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Thumbs up DFS. We were served by Alan at your Taunton…
We were served by Alan at your Taunton store who was very friendly, informative and dealt with our order very promptly. Very easy experience. Thank you Alan.
June 7, 2026
Reply from DFS Furniture - Taunton
Hello Lynn,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful salesman
The gentleman that served us (lawrence) was very helpful and when my autistic child started to get a bit stressed about it taking a while he was quick to speed things up which was appreciated! We are looking forward to getting our new sofa
June 6, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful staff who was patient and…
Very helpful staff who was patient and fully explained the many variations available to us.
June 6, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great
Great ! Lovely environment with plenty of choice of sofas to look and easy parking. Kyle our sales advisor was so easy to talk to and we were fussy ! He went through everything in great detail and simplified everything for us. Came out with a lovely new sofa and we are super happy
June 5, 2026
Reply from DFS Furniture - Taunton
Hello Jo,
We are really grateful for your kind words and for sharing your experience in our store with Kyle. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great Service with a Smile
The man that served me was fabulous, very friendly, listened to my needs, and helped in all my questions. My questions were answered in full with complete confidence. He was precise and very well informed.
June 3, 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great experience in store
Lawrence in the Taunton store was super helpful and took time to explain all our options and help us to make a decision on our sofa of choice, without pressuring or hard selling. Would definately recommend coming to see Lawrence and ordering your sofa here if you need a bit of help choosing the right option! We look forward to taking delivery of our brand new sofa!
June 3, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great sales person (Alice)
Great sales person (Alice), very patient, knowledgeable, made the whole transaction easy
June 2, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Very kind man served us nothing to much trouble he went into every detail and gave us all the information we needed
June 2, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
The staff were helpful
May 31, 2026
Reply from DFS Furniture - Taunton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Amazing customer service in shop
Amazing customer service in shop, very friendly, welcoming, professional advice
May 31, 2026
Reply from DFS Furniture - Taunton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant service and advice
Brilliant service and advice. A really good salesperson and no push for a sale in Taunton. Would recommend 100%
May 31, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very good service
Very good service, knowledgeable and efficient. Very good experience and we have a lovely new sofa to look forward to. Sean was great to deal with.
May 31, 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Sean met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Neil the Superstar!
Neil was warm, welcoming and thoroughly knowledgeable. He allowed us to browse in our own time and then would step in at the right moments to answer questions. Sale was completed smoothly and without issue.
May 30, 2026
Reply from DFS Furniture - Taunton
Good Afternoon,,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Neil met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
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