Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
Company replied
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Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Friendly helpful staff, wide range of sofas to look at. Lawrence helped us when we picked out the sofa we wanted. Asked us if we needed any help while browsing too. Very professional, explained all th... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
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Very good service no pressure and was a…
Very good service no pressure and was a very nice salesman who gave me all my options and explained all the offers
July 17, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Very happy with all aspects of my…
Very happy with all aspects of my purchase. The store the salesman was very informative and helpful without being too pushy. Good early delivery. Very pleased I have two lovely sofas.
July 3, 2026
Reply from DFS Furniture - Taunton
Hello Jane,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff are very effortlknowle,,effortless process dgeable about the…
Staff are very knowledgeable about the product and delivery situation..buying process simple..thanks to Alice..
July 15, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Keith,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good knowledgeable service
July 14, 2026
Reply from DFS Furniture - Taunton
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a fantastic experience shopping…
We had a fantastic experience shopping here. The salesperson was incredibly friendly, welcoming, and patient. They took the time to help us choose the perfect sofa and offered us a great deal at a very good price. The whole experience was relaxed, professional, and completely pressure-free, which made us feel comfortable from start to finish. We’re very happy with our purchase and would highly recommend this store to anyone looking for excellent customer service and quality furniture. Thank you!
July 13, 2026
Reply from DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
As I said in the previous review the…
As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to find it had been sold already online a few hrs before, undeterred he then rang around all stores until he found the identical settee which happen to be the same price. Outstanding customer service thank you
July 5, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I recently bought my first sofas at DFS…
I recently bought my first sofas at DFS Taunton and Sean was amazing. He was friendly, a great laugh and super helpful with all my questions. Thank you so much Sean for making my first sofa purchase so positive and enjoyable!
July 12, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sean was really helpful and had plenty…
Sean was really helpful and had plenty of advice to help us make our decision! Very positive experience!
July 12, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great service and quality advice from…
Great service and quality advice from sales person.
July 12, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Taunton couldn’t be More Helpful
Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every aspect of the purchase including the extras and 0% finance option. Great service and excellent quality sofabed looking forward to delivery. Many thanks.Martin
July 12, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
A cool building on a very hot day.we…
A cool building on a very hot day.we found the whole experience relaxed Alan who was showing us the furniture put no pressure on but explain it all to us could not be more helpful thank you
July 11, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Informative & Casual Conversation Selling
Salesman was very helpful and non judgemental, never felt pressured or forced into anything, was more of a casual and informative conversation.
The only thing was the sofa care plan was perhaps a little pushy, however I work in sales myself and understand the nature of this.
Incredibly polite and helpful, informative, able to ask every question, and gave us as much space as we needed.
Very good experience.
July 11, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
In store service was excellent
In store service was excellent. Staff were not in anyway pushy, stood back until approached. Went through all of the options simply and were helpful from start to finish. Looking forward to delivery which is being updated regularly to keep me in the loop.
July 4, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional a great service and…
Very professional a great service and left felling happy about what we brought
July 10, 2026
Reply from DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable staff.
July 3, 2026
Reply from DFS Furniture - Taunton
Hello Mike,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Ash,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent advice and guidance with friendly staff that weren’t pushy at all.
July 8, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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