Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... See more
Company replied
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The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... See more
Company replied
Kieran Moorhead, DFS Waterlooville. He is a credit to the company. From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout,... See more
Company replied
Kieran Moorhead, DFS Waterlooville. He is a credit to the company. From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, United Kingdom
- 0333 999 9819
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service service…
Excellent customer service service provided polite staff above and beyond service given helpful information and advice provided by this sales person Steve
June 16, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Dan was very professional and…
Dan was very professional and welcoming, didn’t feel pushy atall, explained everything well and we are very happy with our purchase. Even had a complementary hot chocolate:)
June 13, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was great from start to finish
Service was great from start to finish. Thank you to Myles who was very knowledgable and patient with me as I was very indecisive. Not pushy and very kind.
June 13, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I have used DFS Waterlooville many…
I have used DFS Waterlooville many times for my furniture and have always been very impressed with the service and quality of my products
June 13, 2026
Reply from DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very informative and was a joy to do
June 13, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Absolutely amazing service from start…
Absolutely amazing service from start to finish! A genuine 5☆☆☆☆☆ rating!
I had an idea of what I was looking for when shopping for new sofas today in Waterlooville in Hampshire. Size, material etc.. The gentleman that met me at the door (Troy) .. I was there just as he was opening... offered to help me with my requests, showing me key furniture that was in my budget. Troy was very knowledgeable, answering every question without hesitation, he was friendly and there was no hard sell. He said if I wanted to go away and think about my choice, it wouldn't be a problem.
I actually wasn't feeling very well and he offered to fetch me water too.
I was more than happy to proceed and Troy explained all of the details thoroughly.
I will definitely return to the store as there are other items on my radar, lamps, tables, rugs.
June 12, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
All staff were very friendly and not at…
All staff were very friendly and not at all pushy. Great service by Dan.
June 12, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, quick and easy to order our corner sofa. Would highly recommend buying a new sofa from here.
June 12, 2026
Reply from DFS Furniture - Waterlooville
Hello Gillian,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
“Excellent service from the staff at…
“Excellent service from the staff at DFS. They were friendly, knowledgeable, and gave us plenty of time to make our decision without any pressure. They answered all our questions and made the whole experience easy and enjoyable. Thank you for your outstanding help!”
June 11, 2026
Reply from DFS Furniture - Waterlooville
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service from Troy thank you😊
June 11, 2026
Reply from DFS Furniture - Waterlooville
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful , they are not pushy for you to buy , you can look on your own not like other furniture shops, we did buy
June 11, 2026
Reply from DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Miles at the Waterlooville store was…
Miles at the Waterlooville store was brilliant. I’d called the website sales team and asked if I could order to collect instead of pay delivery. They told me my nearest store would call me and Miles called me less than 5 minutes later. Very helpful, polite, personable and efficient. Excellent customer service!
June 11, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Highy Recommend
Not pushy in anyway sharp or form. I usually dislike salesmen but Troy was really nice. He just explained it all clearly and allow us to make our own decisions.
Highly recommend!
June 7, 2026
Reply from DFS Furniture - Waterlooville
Hello David,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
I had already done my homework…
I had already done my homework previously, so knew exactly what I wanted. Store was quiet so walked straight into order with speed an efficiency. Very helpful and knowledgeable staff member sorted everything out.
June 8, 2026
Reply from DFS Furniture - Waterlooville
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Steve from Waterlooville dfs was very…
Steve from Waterlooville dfs was very helpful and took his time to go over everything with us. He had time to go over everything and didn’t rush us. Very helpful.
June 7, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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