I would like to be able to access an overview of your pick-up times in different areas, so that I can order a pick up at our service providers without having to call your customer service. Also, when... See more
Company replied
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Jydekrogen 14, 2625 , Vallensbæk
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they dont even ring the bell and send everything to the delivery point, even when we pay for home delivery.

Reply from DHL Express Danmark
Got my AG1 very fast. Again was the same super nice black guy, smiling and cheerful

Reply from DHL Express Danmark
Excellent service. Package dispatched from Japan on Monday, received in Denmark on Wednesday 😊. VAT calculated and paid.
Very simple - completed in 2 days

Reply from DHL Express Danmark
I had a great experience with DHL as I received my package yesterday and I was very happy with my delivery

Reply from DHL Express Danmark
Better delivery times than around noon where people are at work. More pickup locations closer to where I live

Reply from DHL Express Danmark
Every thing work as it should and it all was perfect.

Reply from DHL Express Danmark
Great service! The driver was professional and delivery was right on schedule according to the app.

Reply from DHL Express Danmark

Reply from DHL Express Danmark
Always on time and fast delivery.
Easy to change the delivery and easy app.

Reply from DHL Express Danmark
Ordred a handbag monday - Shipped from warehouse in Spain - arrived in Aalborg next day,

Reply from DHL Express Danmark
DHL satte en advokat på sagen som omhandlede en forsendelse til England der gik helt galt fordi DHL i UK havde indfortoldet forsendelsen som en permanent import og ikke som anført en midlertidig import. Jeg brugte et helt år sammen med de engelske toldmyndigheder på at få rettet fejlen. Imellemtiden rejste DHL i Danmark en retssag for manglende betaling af told på 109.000 kr tros det faktum at de var vidende om at jeg arbejdede tæt sammen med de engelske toldmyndigheder på at få rettet fejlen som var begået af DHL i UK. Jeg kom helt uforskyldt i klemme og endte med en dom og en regning på 35.115 kr da jeg endelig fik rettet fejlen og de engelske toldmyndigheder frafaldt deres oprindelig krav på betaling af importtold som DHL fik retur, for en forsendelse som skulle have kostet det samme som retur forsendelsen altså 2500 kr. nu tilbyder advokaten en afdragsordning på 3, 6 eller 9 mdr. fordi jeg på eget initiativ er begyndt at afdrage på sagen de og DHL ikke var villige til at revurdere ej heller indgå nogen aftale om tidligere.
DHL dk og deres advokat Mortang Advokater burde skamme sig!
j.nr.: 679167-831280
DHL assigned a lawyer to the case which involved a shipment to England that went completely wrong because DHL in the UK had declared the shipment as a permanent import and not as stated a temporary import. I spent a whole year with the English customs authorities to correct the error. In the meantime, DHL in Denmark filed a lawsuit for non-payment of customs duties of 109,000 kr, due to the fact that they were aware that I was working closely with the English customs authorities to correct the error that had been made by DHL in the UK. I got into a difficult situation through no fault of my own and ended up with a judgment and a bill of 35,115 kr when I finally got the error corrected and the English customs authorities waived their original claim for payment of import duties that DHL returned, for a shipment that should have cost the same as the return shipment, i.e. 2500 kr. Now the lawyer is offering an installment plan of 3, 6 or 9 months because I have started to pay off the case on my own initiative, which they and DHL were not willing to reassess nor enter into any agreement about earlier.
DHL dk and their lawyer Mortang Advokater should be ashamed of themselves!
j.nr.: 679167-831280

Reply from DHL Express Danmark

Reply from DHL Express Danmark
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