While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, particularly the shoes, highlighting their comfort, style, and durability. Many people appreciate the fast delivery service and the ease of the purchasing process on the website. However, some customers also noted issues with delivery charges and misleading delivery information. A few other people also felt that the quality of some items, especially those not made in Italy, was not up to par, citing problems like plastic zippers and transparent fabric. There were also isolated reports of receiving damaged items or incorrect orders, with some reviewers expressing dissatisfaction with the resolution process.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast shipping and prompt... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise outstanding service and fast... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arc... See more

Rated 5 out of 5 stars

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly the... See more

Rated 5 out of 5 stars

Don't let the 'lower-tier' label fool you; these are stylish and built to last. I loved the look and feel so much that I grabbed three different colorways.


Company details

  1. Sportwear Manufacturer

Written by the company

Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

596 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased a pair of 170 euro tennis…

I purchased a pair of 170 euro tennis trainers just before lockdown and after wearing them for only a couple of months a hole appeared on the sole of one of the trainers. I have sent email after email with photos and still no response.

August 15, 2021
Unprompted review
Rated 3 out of 5 stars

Great on delivery BUT RETURNS ???

Great on delivery BUT RETURNS ???
In November I purchased a pair of trainers .found them to be to large unfortunately diadora dont do an exchange. So two weeks after they confirmed they had received them still waiting for refund . They now say 10 more days . Quite simply a joke. shall I reorder !!! No

December 15, 2020
Unprompted review
Show reviews in all languages. (596 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look