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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, particularly the shoes, highlighting their comfort, style, and durability. Many people appreciate the fast delivery service and the ease of the purchasing process on the website. However, some customers also noted issues with delivery charges and misleading delivery information. A few other people also felt that the quality of some items, especially those not made in Italy, was not up to par, citing problems like plastic zippers and transparent fabric. There were also isolated reports of receiving damaged items or incorrect orders, with some reviewers expressing dissatisfaction with the resolution process.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast shipping and prompt... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise outstanding service and fast... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use for ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arc... See more

Rated 5 out of 5 stars

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly the... See more

Rated 5 out of 5 stars

Don't let the 'lower-tier' label fool you; these are stylish and built to last. I loved the look and feel so much that I grabbed three different colorways.


Company details

  1. Sportwear Manufacturer

Written by the company

Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

596 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best Tennis/Pickleball Shoes

I purchased two shoes and been wearing them for 3 months now. With all honesty, the best tennis/pickleball shoes I’ve ever had. No regret purchasing them and already planning to get more.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great Shoes

I own nearly every version of the Camaro line of sneakers. Great quality and comfort. Highly recommended.

November 21, 2025
Unprompted review
Rated 3 out of 5 stars

Crazy expensive shipping prices

Crazy expensive shipping prices. Almost as much as the item. Took nearly a week to arrive from a regular delivery company.
Absolutely no reason for it to be so overpriced.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Received wrong products

I'm from Malaysia. I bought some products from your website, unfortunately the items were wrong and when I request return, they refused. I'm really disappointed since the price was very expensive. I have suffered losses that were not my fault.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch comfort and service

Very happy with the pair of shoes I bought. The item is high-quality and super comfortable. On top of that, the delivery was fast. I highly recommend !

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Your service for my most recent order…

Your service for my most recent order has been awful! I ordered 1 week ago and my order status says in transit but I discover they haven’t even reached DHL yet?? What’s going on ?? I’ve tried calling and emailing with no replies and being told a reply can take 24-48 hours!! I needed this order for an event on Saturday but looks like that’s not going to be possible now unless some strings can be pulled. I’ve ordered a few things from your company but this is putting me off ordering again! Please can something be done to get it to me by Saturday??? If this had been actioned yesterday when I tried to contact there might have been more chance, but here we are another day wasted. DIADORA can’t have such bad customer service surely? Order UK-DI-000000118731

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

First impressions, very happy!

Blushield Torneo 3 AG, look to be great quality, can’t wait to use them. Well packaged and arrived in perfect condition. Took quite a while to get from Italy to the UK but I’m sure the wait will have been worth it!

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely crap company

Absolutely crap company ! Their customer service sucks from top to bottom. Could not create an account so ordered as guest, and after - the company claimed they could not credit the purchase to the account.
Second - the shoes had a serious defect - they only asked me to send it back and get refunded within 3 weeks ! That's it. No initial offer for compensation or anything or a sorry we screwed up or so. That is absolutely not an acceptable standard

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer here

Fast delivery, had ordered one size too big, was handled quickly and without a problem. Now I know which size I exactly need, I'll order all my Diadora sneakers from the site

July 2, 2025
Unprompted review

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