We have been using Dial a TV for about 4 years. They provide us with w/machines and electric cookers for properties that we let around the country. They deliver new appliances, install and remov... See more
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Delivery drivers very efficient, polite and helpful. Dialatv as a whole, slow service. I had to wait over two weeks for a washing machine to be delivered, which then packed up after a few weeks. I the... See more
Excellent company! Never had any issues with renting from this company,.sales staff are very polite and informative, I have had many an item . Have been renting from this company since 2016 , first... See more
PLEASE DO NOT USE THIS COMPANY!!! Should not be allowed to trade :(( they only send refurbished goods then if a fault occurs, they send a faulty replacement. Items clearly aren’t being tested, I’m at... See more
Company details
Information provided by various external sources
DIAL-A-TV HAVE BEEN RENTING QUALITY PRODUCTS SINCE 1991 Dial a TV are an established rental firm with over 24 years’ experience in the industry. They are a part of the Hughes Electrical Group, the UK’s biggest independent electrical retailer and a well-respected family business. Founded in 1991 by David Lloyd and Gary Nichols, the current CEO, Dial a TV has a loyal customer base covering large parts of England. Dial a TV pride themselves on offering affordable weekly and monthly payments, on great quality products, providing an excellent and affordable alternative to purchasing equipment.
Contact info
United Kingdom
- 01480 418950
- www.dialatv.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Customer service is…
Customer service is brilliant.replacement service is good.
Easy to deal at all times
Great company with high standards of…
Great company with high standards of customer care.
So far so good my mother in law…
So far so good my mother in law recommend you to me , I wouldn't look back ☺
Fantastic
Fantastic!
Thank you dial tv tv from a new customer.
My washing machine broke last Monday after calling out a engineer I was told it's the electrics now not being able to currently afford a washing machine I decided to look for a pay monthly company when dial a tv come up first on google search.
I had a look and apples for the cheapest option £21 a month I applied on the Wednesday & on Thursday I had a phone call asking me to pay 1 month in advance & if I'm available for delivery next Thursday.
No problems there paid the money and last night driver rang asking to arrive between 8 and 9 am.
At 8:10 today driver arrived andwas very pleasant aware that I am a disabled person and was very helpful.
Within 30 minutes all forms were done & my letters were checked washing machine plumbed in and that was it.
Thank you dial a tv
Ordered a Dyson dc07 over a month ago
Ordered a Dyson dc07 over a month ago , driver turned up this morning with a completely different vac it was dc24 mini , which isn’t the one I ordered , wasn’t informed of this when I was called by Dial a Tv , paid 19 pounds upfront . Filled all forms in , the driver tested the vac and didn’t work , so annoyed I’ve waited over a month for it then, turned up with a faulty vac he said I would have to get booked back in for another delivery , just cancelled all together. Also tried to order a laptop from here and someone rang me the day before to confirm it was coming so I rearranged the delivery then to be told they haven’t any of the laptops I wanted in stock for the second week running
I have been renting appliances from…
I have been renting appliances from Dial a TV for many years.
They have always given excellent service when renting new appliances and when arranging repairs.
The staff have always been friendly and helpful when you contact them with any problem or request. I would recommend dail a TV to anyone. Dial a TV would be my first choice if I need to rent any thing in the future.
They take money out of your account…
They take money out of your account even if you have paid. Customer service don't seem to understand reason and logic and are quick to blame you for any problem....
Easy website and great company
Easy website and very friendly people to talk to so if your credit is poor get in touch if your house needs some stuff
Very please with the quick delivery and…
Very please with the quick delivery and the service by the delivery drivers as they done a brilliant job showing me how it worked n cleaned up after them selfs also
It was very easy and quick to order I’d defo recommend it to other people
Delivery drivers very efficient
Delivery drivers very efficient, polite and helpful. Dialatv as a whole, slow service. I had to wait over two weeks for a washing machine to be delivered, which then packed up after a few weeks. I then had to wait another week for a new machine To arrive, which with a family of four, all wearing school and work uniforms is not acceptable and very inconvenient, not to mention more expense having to use a launderette or drive to family and friends to get clothes washed.
I'd like to retract my last post about…
I'd like to retract my last post about dial a TV old laptop replaced the day after for a nice decent Asus laptop customer service brilliant and delt with quick one happy chap now
Easy enough to deal with
Easy enough to deal with. Ordered then changed my mind after money had been paid. Refunded within 3 working days. You know what your getting and everything is simple to understand
Great customer service with good deals…
Great customer service with good deals and definitely not pressuring like other weekly rental companies. Been a customer for about 3yrs now
Brilliant service would recommend to…
Brilliant service would recommend to anyone of my friends.
Worst company ever
Worst company ever, sent me a tv out didn't work properly so I told them have it back they told me they will refund my 41 pound 3 weeks later still not got my money back all they say is it will be with u in 7 days, like I said be for 3 weeks an still no money staff on the fhone are just rude also

Reply from Dial a TV
10/10 would definitely recommend
10/10 would definitely recommend, unbelievable prices for great quality items, really happy with my phone can't wait to upgrade
I joined Dial a TV after seeing an advert on Facebook
I joined Dial a TV after seeing an advert on Facebook.
I took out a TV and hoover. I was told as I was a new member that the items would be 2nd hand whilst I built up my trust with them. The initial set up was simple and straight forward and explained well.
When my personal washer broke down I was able to get a brand new one because I had been with Dial a TV for 6 months. Due to the urgency I was able to sign a E-form and the washer was delivered and installed with no issues and was a life saver.
The only downside I was unable to specify the size, or choose the make and model from a range.
Highly recommended.have been with them…
Highly recommended.have been with them over two years and would recommend to anyone.friendly helpful staff when calling and the deliver was helpful and friendly.love my washing
I got vax Hoover and a steam mop…
I got vax Hoover and a steam mop excellent products highly recommend and getting a ps3 next week
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