Dial a TV Reviews 

184
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

We have been using Dial a TV for about 4 years. They provide us with w/machines and electric cookers for properties that we let around the country. They deliver new appliances, install and remov... See more

Rated 5 out of 5 stars

Delivery drivers very efficient, polite and helpful. Dialatv as a whole, slow service. I had to wait over two weeks for a washing machine to be delivered, which then packed up after a few weeks. I the... See more

Rated 5 out of 5 stars

Excellent company! Never had any issues with renting from this company,.sales staff are very polite and informative, I have had many an item . Have been renting from this company since 2016 , first... See more

Rated 1 out of 5 stars

PLEASE DO NOT USE THIS COMPANY!!! Should not be allowed to trade :(( they only send refurbished goods then if a fault occurs, they send a faulty replacement. Items clearly aren’t being tested, I’m at... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

DIAL-A-TV HAVE BEEN RENTING QUALITY PRODUCTS SINCE 1991 Dial a TV are an established rental firm with over 24 years’ experience in the industry. They are a part of the Hughes Electrical Group, the UK’s biggest independent electrical retailer and a well-respected family business. Founded in 1991 by David Lloyd and Gary Nichols, the current CEO, Dial a TV has a loyal customer base covering large parts of England. Dial a TV pride themselves on offering affordable weekly and monthly payments, on great quality products, providing an excellent and affordable alternative to purchasing equipment.


Contact info

3.1

Average

TrustScore 3 out of 5

184 reviews

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3.1

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Rated 5 out of 5 stars

Fantastic

Fantastic!

Thank you dial tv tv from a new customer.

My washing machine broke last Monday after calling out a engineer I was told it's the electrics now not being able to currently afford a washing machine I decided to look for a pay monthly company when dial a tv come up first on google search.

I had a look and apples for the cheapest option £21 a month I applied on the Wednesday & on Thursday I had a phone call asking me to pay 1 month in advance & if I'm available for delivery next Thursday.

No problems there paid the money and last night driver rang asking to arrive between 8 and 9 am.

At 8:10 today driver arrived andwas very pleasant aware that I am a disabled person and was very helpful.

Within 30 minutes all forms were done & my letters were checked washing machine plumbed in and that was it.

Thank you dial a tv

September 20, 2018
Unprompted review
Rated 2 out of 5 stars

Ordered a Dyson dc07 over a month ago

Ordered a Dyson dc07 over a month ago , driver turned up this morning with a completely different vac it was dc24 mini , which isn’t the one I ordered , wasn’t informed of this when I was called by Dial a Tv , paid 19 pounds upfront . Filled all forms in , the driver tested the vac and didn’t work , so annoyed I’ve waited over a month for it then, turned up with a faulty vac he said I would have to get booked back in for another delivery , just cancelled all together. Also tried to order a laptop from here and someone rang me the day before to confirm it was coming so I rearranged the delivery then to be told they haven’t any of the laptops I wanted in stock for the second week running

September 20, 2018
Unprompted review
Rated 5 out of 5 stars

I have been renting appliances from…

I have been renting appliances from Dial a TV for many years.
They have always given excellent service when renting new appliances and when arranging repairs.
The staff have always been friendly and helpful when you contact them with any problem or request. I would recommend dail a TV to anyone. Dial a TV would be my first choice if I need to rent any thing in the future.

September 18, 2018
Unprompted review
Rated 5 out of 5 stars

Delivery drivers very efficient

Delivery drivers very efficient, polite and helpful. Dialatv as a whole, slow service. I had to wait over two weeks for a washing machine to be delivered, which then packed up after a few weeks. I then had to wait another week for a new machine To arrive, which with a family of four, all wearing school and work uniforms is not acceptable and very inconvenient, not to mention more expense having to use a launderette or drive to family and friends to get clothes washed.

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

Easy enough to deal with

Easy enough to deal with. Ordered then changed my mind after money had been paid. Refunded within 3 working days. You know what your getting and everything is simple to understand

August 13, 2018
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever, sent me a tv out didn't work properly so I told them have it back they told me they will refund my 41 pound 3 weeks later still not got my money back all they say is it will be with u in 7 days, like I said be for 3 weeks an still no money staff on the fhone are just rude also

August 6, 2018
Unprompted review
Dial a TV logo

Reply from Dial a TV

Hi Ash.

Please contact the office on 01480 418950 and we will be happy to look into this for you.

Kind regards

Dial A TV

Rated 5 out of 5 stars

I joined Dial a TV after seeing an advert on Facebook

I joined Dial a TV after seeing an advert on Facebook.

I took out a TV and hoover. I was told as I was a new member that the items would be 2nd hand whilst I built up my trust with them. The initial set up was simple and straight forward and explained well.

When my personal washer broke down I was able to get a brand new one because I had been with Dial a TV for 6 months. Due to the urgency I was able to sign a E-form and the washer was delivered and installed with no issues and was a life saver.

The only downside I was unable to specify the size, or choose the make and model from a range.

July 27, 2018
Unprompted review

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