The order process was straightforward and delivery when expected. One small disappointment was when I phoned while waiting for my delivery as I was not given a time slot to expect the courier. I got... See more
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Food arrived promptly but the packaging left something to be desired. Quite a lot of items had obviously moved around and were all jumbled up, and 2 items were slightly split with food seeping out, so... See more
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The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
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The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
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Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.6
Average
11K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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When I have had to contacted DietChef…
When I have had to contacted DietChef they have always been very help and polite - nothing is too much trouble for them…… the meals are more than adequate and you feel full up…. The meal choice is veried.
April 25, 2026
Unprompted review
Reply from Diet Chef
Hi Snow,
Thank you for your lovely feedback. We’re so pleased to hear that our team has been helpful and polite whenever you’ve needed to contact us, and that you’ve found the service easy and supportive :)
It’s also great to know you’re enjoying the meals, finding them filling, and appreciating the variety of choices available.
Best wishes,
Jane Plan
Reply from Diet Chef
Hi Anne,
Thank you for your feedback — we’re sorry to hear you haven’t been enjoying the meals and that you’ve had difficulty getting through to us.
On occasion, our team members may already be on the line helping other customers. In these instances, we call back anyone who has left a voicemail with their name and number, so we can assist as quickly as possible. You’re also welcome to contact us by email at info@dietchef.co.uk and we’ll be happy to help.
We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your preferences. We also have a swap up service available, allowing you to return meals from a previous delivery and exchange them for different options that may be more to your taste.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Deborah,
Thank you for your feedback — we’re sorry to hear that the spice levels and sweetness of the milkshakes haven’t quite suited your taste. We appreciate that preferences can vary from person to person.
We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your tastes. We also have a swap up service available, allowing you to return meals from a previous delivery and exchange them for different options that may be more suitable for you.
If you’d like any help choosing alternatives, our member support team would be happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
Great meals,easy to stick to your plan…
Great meals,easy to stick to your plan when meals are prepared for you,just add fruit and veg.
Good value for money.Would recommend to anyone trying to lose weight.
April 22, 2026
Unprompted review
Reply from Diet Chef
Hi Andrew,
Thank you for your lovely feedback — we’re really pleased to hear you’re enjoying the meals and finding it easy to stick to the plan.
It’s great to know the convenience is working well for you, and that adding fruit and veg is helping you feel satisfied and supported. We also really appreciate your kind words about the value and your recommendation.
Best wishes,
Diet Chef
Lunch and dinner meals all tasty!
Lunch and dinner meals all tasty, great service from Jenny and quick replacements sent when a couple of meals were damaged in transit
April 22, 2026
Unprompted review
Reply from Diet Chef
Hi Keith,
Thank you for your lovely feedback — we’re really pleased to hear you’re enjoying the lunch and dinner meals and that you’ve found the service to be great.
We’re especially glad Jenny was able to help and that the replacements for the damaged meals were sent quickly. We’re sorry again that those items were affected in transit, and we appreciate your understanding.
Best wishes,
Diet Chef
Mostly I am still enjoying the meals I…
Mostly I am still enjoying the meals I ordered from you, one or two have had rather a lot of liquid once cooked but I have yet to weigh after a week!
April 13, 2026
Reply from Diet Chef
Hi J,
Thank you for your feedback.
We’re pleased to hear you’re mostly enjoying the meals you’ve ordered. We’re sorry to hear that a couple have had more liquid than expected once cooked, and we’ll make sure this is passed on to our team.
We hope you’re pleased with your results when you weigh in after your first week :)
Best wishes, Diet Chef
The food is very well packaged and so…
The food is very well packaged and so far they are all delicious.
April 6, 2026
Reply from Diet Chef
Hi Julie,
We’re really pleased to hear you’re enjoying the meals and that you’re happy with the packaging :)
Best wishes, Diet Chef
The diet was easy to order
The diet was easy to order, got delivered on time so service is great. However I am not really enjoying the meals at all plus it is expensive as you have to buy extra fruit and veg to go with the meals.
April 13, 2026
Reply from Diet Chef
Hi Jane,
Thank you for your feedback.
We’re pleased to hear you found the ordering process straightforward and that your delivery arrived on time.
We’re sorry to hear the meals haven’t been to your taste. We do offer a wide variety of meals, and you can change your menu between deliveries to better suit your preferences. We also have a swap up service, which allows you to return meals from a previous delivery and exchange them for different options. If you would like any assistance with your menu, our member support team will be happy to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Melody,
Thank you for your feedback.
We’re sorry to hear that your delivery did not arrive when expected. While we do everything we can to minimise the risk of delays, deliveries are handled by DHL and are therefore slightly out of our direct control.
That said, a member of our team is currently looking into your delivery and assisting you to ensure this is resolved as quickly as possible.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Julie,
Thank you for your lovely feedback.
We’re so pleased to hear your delivery arrived on time and that you had a positive experience with our team when you called :)
We really appreciate you taking the time to share this.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Connelly,
Thank you for your 4-star review and we’re so pleased to hear you’re enjoying the taste and value of our meals!
Best wishes,
Diet Chef
The order process was straightforward…
The order process was straightforward and delivery when expected. One small disappointment was when I phoned while waiting for my delivery as I was not given a time slot to expect the courier. I got a response more than 24 hours later which was no help. So far I am very pleased with the meals supplied .
March 15, 2026
Reply from Diet Chef
Hi there,
Thank you for your feedback.
We’re glad to hear that your order process was straightforward and that you’re pleased with the meals so far. We’re very sorry for the delay in responding when you called – that’s not the experience we aim to provide.
If you need any support in the future, our member support team is always happy to help and can be reached at info@dietchef.co.uk.
Best wishes,
Diet Chef
Excellent Service and company
Used Diet chef having read the positive reviews.Had a target weight which I set and achieved, 1 and 1/2 stones in 2 months.Easy to follow plan, meals very well prepared, lunches very tasty.Great choice.Support network excellent ,particular mention for Jenny on the support team.Would reccomend if you are serious and committed to losing weight.
March 17, 2026
Unprompted review
Reply from Diet Chef
Hi Brian,
Thank you for sharing your fantastic results!
Congratulations on achieving your target weight and losing 1,5 stones in just two months — that’s an amazing achievement! We’re delighted to hear that you found the plan easy to follow, enjoyed the meals, and appreciated the variety available. It’s also wonderful to hear that Jenny and the support team provided excellent guidance along the way :)
Best wishes,
Diet Chef
Supportive Staff
The Diet Chef support team were very helpful, especially when they replaced returned food I did not like.
Also, replying promptly with any queries I had.
December 11, 2025
Unprompted review
Reply from Diet Chef
Hi Judy,
Thank you for your feedback. We’re pleased to hear that our team were helpful in replacing meals you didn’t enjoy and that your queries were answered promptly.
We aim to make the plan as flexible and supportive as possible, so it’s wonderful to hear that you had a positive experience with our member support.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Mrs Easton,
Thank you for taking the time to share your feedback. We’re sorry to hear that some of the meals haven’t suited your taste.
With our wide variety of meals available, and you can always change your menu between deliveries. You also have the option to use our Swap Up service to exchange previous meals for new ones. If you have any questions or need further assistance, please contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Jean,
Thank you for taking the time to share your feedback, and it's great to hear that your order arrived complete and on time :)
We hope you are enjoying the meals and if you have any questions or need any assistance with your plan, please don’t hesitate to contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
THE WORST COMPANY EVER
THE WORST COMPANY EVER. Please do not patronise in their business. They set a trap for you if you want to leave. I registered on a 6month plan and due to financial restrictions I called them immediately less than a week to cancel. I told them I will keep what I have paid for already due to avoid stress of packaging and posting as the box is very heavy but they should cancel any future subscription . I was told if I do that, then I have to pay for the discount I was given as it came with the subscription. I was disappointed and told them I will return their food. I couldn’t lift the box as it was too heavy and I have a back injury and I couldn’t get any pick up home delivery to take it asap as it’s food so I called diet chef so many times, it keeps going straight to voicemail. I sent several emails to let them know of my situation. I told them I will pay the £100 so they can cancel their subscription as I am not interested anymore. When they finally replied one of my emails, they attempted to take money out of my account without my permission and without my knowledge and the payment failed because the account number on their system was Klarna. I called back severally and straight to voicemail, no response from my emails. I left my phone number and message more then 5times. I had a missed call from them as I was asleep from a night shift. I called them back asap severally and it kept going to voicemail. Left so many messages asking for a direct line so I can call and make payment so subscription can be cancelled. I sent emails, I have attempted calls this morning within the last 30minutes but it goes straight to voicemail. Ever since I called to cancel my subscription, my calls goes straight to voicemail and I know it’s a trap to get this month delivery to me when I have specifically told them, I can’t afford it so I want my subscription cancelled. This is the worse company I have ever dealt with. The worse customer service. They deliberately frustrate you when you want your plan cancelled but they are they same company that claims you can cancel anytime. Do not patronise in their business . Their food is disgusting. I still have all of them in my fridge and refrigerator.
February 23, 2026
Unprompted review
Reply from Diet Chef
Hi Felicia,
Thank you for taking the time to share your feedback. We are very sorry for the frustration you experienced. We do our best to answer every phone call, but on occasion all our team members are already on the line. We always make sure to call anyone back who has left a voicemail.
Our team has also been supporting you by email to arrange a return, and when you confirmed you wished to keep your meals and cancel your plan going forward, we assisted you with cancelling. We can confirm that your plan is now fully cancelled.
If you need any further assistance, please do contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Diet Chef are an excellent company to deal with
I had a slight problem with a delivery. When I emailed Diet Chef, Jenny was so helpful and sorted out the problem immediately, arranging for a further delivery the very next day. Diet Chef and their Staff are very professional and helpful and I'm happy to recommend them.
February 18, 2026
Unprompted review
Reply from Diet Chef
Hi Tracy,
Thank you for your feedback!
We’re delighted to hear that your delivery issue was resolved quickly and efficiently. It’s great to know that Jenny was able to help and arrange a replacement so promptly. We'll be sure to pass on your kind words to her and the whole team :)
Best wishes,
Diet Chef
Dietchef Customer Service
I have been a Dietchef customer for many years and if you stick to the food you absolutely lose weight. But I’m not writing about the products, I’m writing this review about the fantastic service I received recently from Jenny. Super fast response to my request and so friendly and professional. Nothing was too much bother! Great job Jenny from Customer Services.
February 4, 2026
Unprompted review
Reply from Diet Chef
Hi Mrs J,
Thank you so much for your lovely feedback!
We’re delighted to hear that Jenny provided such a friendly and professional service, and that your request was handled so quickly. We’ll be sure to pass your kind words on to her — it means a lot to the team :)
Best wishes,
Diet Chef
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