The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
Company replied
Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive. I bough... See more
Company replied
Food arrived promptly but the packaging left something to be desired. Quite a lot of items had obviously moved around and were all jumbled up, and 2 items were slightly split with food seeping out, so... See more
Company replied
Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.6
Average
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Appalling service
Appalling service. Easy to subscribe to impossible to cancel. Emails ignored.
January 29, 2026
Reply from Diet Chef
Hi Nicola,
Thank you for letting us know and we are so sorry you did not receive a response to your emails. We see that you’ve forwarded the emails you previously sent, and we’re investigating why they didn’t reach our inbox to ensure this doesn’t happen again.
In the meantime, our team has sent you an email today and processed your cancellation. We really appreciate you bringing this to our attention!
Best wishes,
Diet Chef
Good & Bad
Great:
starting price
choice of items
free delivery
Not good:
lots of meals too hot/spicy
often couldn't taste even a hint of named ingredient
January 30, 2026
Reply from Diet Chef
Hi Ruth,
Thank you for your feedback – we’re glad to hear you’re enjoying the choice of meals, free delivery and the starting price :)
We completely understand that spice levels and flavours are very personal. With a variety of meals available, you can change or swap meals between deliveries to suit your taste. If you would any assistance, please don't hesitate to contact our member support team at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Jacqueline,
Congratulations on your weight loss, losing 7lb is an amazing achievement! We’re so pleased to hear that Diet Chef has worked well for you.
Thank you for sharing your success with us, and we wish you continued progress on your journey.
Best wishes,
Diet Chef
I had an issue with my Diet Chef…
I had an issue with my Diet Chef delivery date. I was able to get a quick response, the very next day. It was resolved by Jenny, who was very helpful. Very good customer service.
January 7, 2026
Unprompted review
Reply from Diet Chef
Hi TT,
Thank you for sharing your experience! We’re so pleased to hear that Jenny was able to help you quickly and efficiently, and that you had a positive experience with our customer service :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Karen,
Thank you for your feedback. We’re really pleased to hear you’ve noticed a great improvement since your previous experience with us. We’re always working hard to enhance our meals and service, so it’s lovely to hear your enjoying your Diet Chef experience :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Lindsey,
Thank you for your kind feedback.
We’re pleased to hear that you’ve had a positive experience and that our team has responded promptly to your emails :)
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Max,
Thank you for your feedback. We’re so pleased to hear that you’re enjoying your first Diet Chef box so far and hope you continue to enjoy the meals throughout the rest of your plan :)
Best wishes,
Diet Chef
Just received my Diet Chef order and so…
Just received my Diet Chef order and so far I am very happy with it. The instructions are easy to follow and the food is very tasty. We had a slight hiccup at the beginning because I received the incorrect order but the customer service I received was first class and the correct products were delivered a couple of days later. Nothing was too much trouble for the young lady from Diet Chef. Thanks Jenny, you're fantastic!
January 16, 2026
Unprompted review
Reply from Diet Chef
Hi Alicia,
Thank you for taking the time to share your experience. We’re delighted to hear that you’re enjoying your Diet Chef meals and found the instructions easy to follow :)
We’re very sorry for the initial mix-up with your order, but we’re pleased that our team were able to resolve it quickly. We’ll be sure to pass on your kind words to Jenny – she’ll be thrilled to hear your feedback!
Best wishes,
Diet Chef
The parcel was delivered to the wrong…
The parcel was delivered to the wrong address and I was sent a text saying that it was in my porch. It wasn’t in my porch and the photo they sent me showed that it was outside someone’s door. Fortunately, I recognised the door and went to collect it. It was on a totally different street. I rang diet chef to complain and left a message but no one returned my call.
January 13, 2026
Reply from Diet Chef
Hi Paulsykescarol,
Thank you for letting us know about this issue. We’re very sorry to hear that your delivery was sent to the wrong address and for the inconvenience this caused.
A member of our team has been in touch by email to assist further with your complaint and ensure this is resolved. We really appreciate your patience while we look into this, and we’re committed to making sure your future deliveries reach you safely and on time.
Best wishes,
Diet Chef
Simple to follow, tasty filling food, easy weight-loss
I am two weeks into my one month weight-loss plan with Diet Chef. I have lost 1lb every two days, so I'm on track to lose a stone in a month. I never thought I'd ever achieve this!
The diet is very easy to follow because the meals are tasty and filling. I love the fact that the whole day's meals (including one small snack) consist of 800 calories and I can add up to 400 extra calories per day in the form of dairy, fruit, veg and nuts. This really suits me.
My only gripes would be:
Please prompt customers before check-out to make sure they only want the default set of meals. I completely forgot to customise my meals and ended checking out with the default which included a few meals I would not have chosen myself. I realised my mistake immediately so went back in and customised my plan and 'saved' but the order had obviously already been sent to the warehouse and the default selection arrived. I like 95% of the food, but there are some meals I'd swap next time.
Please also provide a check-box for customers to select or de-select gluten-free items because unless you really have to eat it you definitely don't want gluten-free porridge in the selection if you can help it!!
A referral discount for friends would be welcome.
Special mention to Jenny for great customer service by email.
January 18, 2026
Unprompted review
Reply from Diet Chef
Hi Fitzev,
Thank you so much for taking the time to leave such a detailed and positive review — we’re delighted to hear how well you’re doing and that the plan is working so effectively for you. Congratulations on your progress so far!
We really appreciate your feedback regarding menu customisation and checkout, and we’ll be sure to pass this on to our team as we’re always looking for ways to improve the customer experience. In the meantime, you can filter the menu to show only no gluten meals when customising future deliveries, which should help avoid any items you’d prefer not to receive.
We’re also pleased to let you know that we do offer a refer a friend discount, where you can receive 10% off your next box. If you’d like any further support with this, or with menu changes for upcoming deliveries, our member support team will be happy to help at info@dietchef.co.uk.
We’ll also be sure to pass on your kind words to Jenny — she’ll be thrilled to hear them.
Best wishes,
Diet Chef
Not completed my first month yet but…
Not completed my first month yet but all seems to be going well so far, I like the foods now just need to watch the weight fall off me.
December 31, 2025
Reply from Diet Chef
Hi Tina,
Thank you so much for your lovely feedback! We’re really pleased to hear that everything is going well so far and that you’re enjoying the meals. We have no doubt you’ll reach your weight loss goals, and if you have any questions along the way, our member support team are always here to help at info@dietchef.co.uk :)
Best wishes,
Diet Chef
Good Diet Food But Packaging Poor.
Food arrived promptly but the packaging left something to be desired. Quite a lot of items had obviously moved around and were all jumbled up, and 2 items were slightly split with food seeping out, so could not be used. Other than that the food is having the desired weight loss effect currently.
January 6, 2026
Reply from Diet Chef
Hi Christopher,
Thank you for your feedback.
We’re pleased to hear that the meals are having the desired weight loss effect and that your delivery arrived promptly. While all of our meals leave us in perfect condition, we’re very sorry that some items were damaged during transit and understand how disappointing this can be.
We will of course arrange replacements for any affected meals. Please contact our member support team at info@dietchef.co.uk and they will be happy to help.
Best wishes,
Diet Chef
Immediate Weight Loss
Within a week I lost 4lbs and enjoyed doing it. Late night snacking was my downfall but now I can manage to survive without raiding the fridge. Apart from the snacks, the Cottage Pie is my favourite. Thanks for your help Jenny. Cheers.
Derek
Beverley
January 13, 2026
Unprompted review
Reply from Diet Chef
Hi Derek,
Congratulations on your weight loss – that’s a fantastic result!
We’re really pleased to hear that you’re enjoying the plan and that it’s helping you manage late-night snacking. It’s great to know the Cottage Pie is a favourite too and that Jenny helped you with your queries, we’ll be sure to pass on your kind thanks to her :)
Best wishes,
Diet Chef
The food is bad and the rice is like…
The food is bad and the rice is like frozen i tried many ways to heat it but it taste bad , a disappointment experience
January 4, 2026
Reply from Diet Chef
Hi Mohammed,
Thank you for your feedback. We’re very sorry to hear that your experience did not meet your expectations.
We’d like to clarify that none of our meals are frozen — all are freshly prepared to ensure quality and flavour. We hope you might try some of our other meals, and don’t forget that you can change your menu between deliveries or use our swap-up service to find meals that suit your tastes.
If you’d like any further support, please contact our member support team at info@dietchef.co.uk, who will be happy to help.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Janice,
We’re very sorry to hear that your delivery hasn’t arrived yet. we have unfortunately experienced delays due to current weather conditions, and we apologise for any inconvenience this may have caused.
If you need any assistance or would like an update on your order, please contact our member support team at info@dietchef.co.uk, and they’ll be happy to help.
Best wishes,
Diet Chef
Terrible!
Please do not deal with this company in any way whatsoever. This company is an absolute disgrace!
I used to use Diet Chef several years ago, and the food and service were fantastic. I don't know what has happened to the company, but it's completely different.
The food is absolutely vile, the dinners taste disgusting, they all have an artificial taste to them, definitely not healthy.
The snacks are a complete joke, tiny little things, and the cheese snacks are straw-like and taste stale. No real choice for the lunches; the shakes used to be the only best thing for lunches; now they give you a powder packet to make yourself, and even that is not in their own branding. I've noticed this time round that some of their foods are not even theirs, a third-party company’s products.
It seems they are doing everything they can to cut costs in order to make money.
I emailed them to cancel my future orders and share with them my horrible experience, and they didn't seem to care at all. The only thing they were concerned about was charging me additional money to stop receiving the vile food.
I've asked them to cancel, and they are still attempting to charge my card and send out food.
I've had to resort to contacting my bank to block transactions to them because they keep trying to debit money from my account.
I have wasted £538 with this company.
Advise you to avoid and use another food company.
December 5, 2025
Unprompted review
Reply from Diet Chef
Hi Dj,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience with Diet Chef did not meet your expectations.
We offer a wide variety of meals, and members can change their menu between deliveries or use our swap-up service to exchange meals from a previous delivery for new ones. All of our ingredients are sourced from the best suppliers possible, as we strive to provide high-quality, nutritious meals.
Regarding cancellations, we have a cancel-any-time policy with no cancellation fees. For our longer-duration plans, which are offered at a discounted price compared to shorter plans, if a member cancels early we ask that they pay the difference between the plan they signed up for and the duration completed.
We understand your concerns and would encourage you to contact our member support team at info@dietchef.co.uk
so we can review your account and ensure everything is resolved appropriately. We’re committed to helping our members and hope we can address any issues you’ve experienced.
Best wishes,
Diet Chef
Avoid
I’m really disappointed with my order. It arrived three days late, which was frustrating.
When I opened the box, none of the items looked anything like the photos on the website. I tried one lunch item and it was disgusting. The chicken was brown/black and the sauce was like brown slime.
Overall, I would avoid this service. I really wish I had read the reviews before ordering.
December 29, 2025
Reply from Diet Chef
Hi Jade,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues with your order and apologise for the delay, which was due to the busy festive period combined with recent bad weather conditions.
All of the meals shown on our website are of real Diet Chef meals, prepared exactly as delivered to our members. We understand that taste and texture can be very personal, and we’re sorry this meal did not meet your expectations.
If you would like any support or advice regarding your plan, our member support team are always happy to help at info@dietchef.co.uk.
Best wishes,
Jane Plan
Disgusting
I have used Diet chef on about 4 or 5 occasions now. The last twice the food was disgusting and the only thing I could eat was the tomato soup daily as the meals were awful.
I have had to throw out the meals so at £300 plus pounds monthly.
At the end of the 4 month period, they did not stop and kept taking money from my account. It goes onto automatic renewal and this is not highlighted enough on their website although it is written in the small terms and conditions that you have to hunt for.
I won’t be getting the food from them again as it’s horrible and tiny portions that even wouldn’t fill up a child.
This company has really gone downhill and when you call you can’t get a hold of anyone.
December 22, 2025
Unprompted review
Reply from Diet Chef
Hi Remax,
Thank you for sharing your experience, and we’re sorry to hear that you’ve been disappointed with your most recent orders.
All Diet Chef plans are rolling subscriptions, meaning they continue automatically, but they can be cancelled at any time. We understand that this may not have felt clear enough, and we appreciate you raising this. We can confirm that your plan has now been fully cancelled and no further payments will be taken.
We’re sorry that the meals didn’t suit your taste on this occasion. With a wide variety of meals available, the ability to change your menu between deliveries, and our swap-up service for meals you’re not enjoying, we always aim to give members flexibility — but we do appreciate that preferences can change over time.
We’re also sorry to hear about the difficulty contacting us by phone. Your feedback is important, and our member support team is always happy to help via email at info@dietchef.co.uk, where queries are handled as quickly as possible.
Thank you again for taking the time to leave a review — it helps us continue to improve.
Best wishes,
Diet Chef
Most of the meals just about edible…
Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive.
I bought 3 months of boxes and would not continue any longer with this diet.
I've tried Jane Plan about 10 yrs ago and it was really disgusting, so Diet Chef is a step up, though wonder if they are part of the same company?
December 17, 2025
Unprompted review
Reply from Diet Chef
Hi Val,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you found the meals repetitive, particularly the flavour profiles across lunches and dinners. We do offer a wide variety of meals, and customers can change their menu between deliveries to better suit their preferences. We also have a swap-up service available, allowing meals from your most recent delivery to be returned and exchanged for alternatives you may enjoy more.
To answer your question, Jane Plan and Diet Chef are sister companies, and some meals are shared across both companies. While both focus on calorie-controlled meal plans, there are differences across the ranges and menu options available.
If you would like to discuss your experience further or need any assistance, our member support team would be happy to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Helpful support team
I have found the support team always ready to respond quickly and helpfully -- including rearranging delivery dates when needed.
December 10, 2025
Unprompted review
Reply from Diet Chef
Hi Mandy,
Thank you so much for your kind feedback. We’re delighted to hear that our support team has been quick and helpful, and that rearranging your delivery dates has been smooth and stress-free — we always aim to make managing your plan as easy and flexible as possible.
If you ever need anything else, our Member Support team is always here at info@dietchef.co.uk.
Best wishes,
Diet Chef
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