The food appears to be a little dry, not sure when it was vacuum sealed. I have had diet chef before approx 20 years ago and enjoyed the variety. This Bach appears different and breakfast and lun... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change: - The monthly deliv... See more
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Most of the meals just about edible which focuses my mind to keep to daily calories. However almost every lunch and dinner has a savoury spicy tomato based sauce which is VERY repetitive. I bough... See more
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Food arrived promptly but the packaging left something to be desired. Quite a lot of items had obviously moved around and were all jumbled up, and 2 items were slightly split with food seeping out, so... See more
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Company details
About Diet Chef
Written by the company
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Written by the company
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contact info
United Kingdom
- info@dietchef.co.uk
- www.dietchef.co.uk
3.6
Average
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Diet Chef
Hi Felicia,
We offer a variety of plans at different price points, so there may be an option that better suits what you're looking for. We also run regular offers, and you can be notified about these by signing up to our newsletter through our website.
If you’d like help exploring the best plan for your needs, our member support team is always happy to assist at info@dietchef.co.uk.
Best wishes,
Diet Chef
I contacted the Diet Chef Customer Care…
I contacted the Diet Chef Customer Care team yesterday, as the Guidance booklet was missing from my first order box. My reply from Jenny came promptly and efficiently, and a booklet is being dispatched ASAP. Thank you!
December 4, 2025
Unprompted review
Reply from Diet Chef
Hi Jacqueline,
Thank you so much for taking the time to share your experience. We're delighted to hear that Jenny was able to assist you quickly and efficiently, and that your guidance booklet is already on its way to you :)
Best wishes,
Diet Chef
Diet fresh experience.
Easy to order. Food is actually tasty unlike some other diet foods on the market. Lots of choice for mains and lunches, soups are very nice. Quick & easy to cook. I have used DC before in the past successfully and so has one of my adult kids and we did follow the guidance given by Diet Chef.
Only negative is they used to do a large cookie for breakfast that was amazing & great for those who don't like eating breakfast or cereal, please bring it back it was the favourite breakfast.
I contacted DC about a couple of things, 1 was moving my order date, Jenny was quick to respond on both occasions and helpful.
December 3, 2025
Unprompted review
Reply from Diet Chef
Hi Catherine,
Thank you so much for your wonderful review. We’re delighted to hear that you’ve found the ordering process easy, the meals tasty, and the range of choices enjoyable — especially the soups. It’s great to know that both you and your family have successfully used Diet Chef in the past by following the plan guidance.
We really appreciate your feedback about the breakfast cookie. We know how popular it was with many customers, and we’ll be sure to share your comments with the team — suggestions like yours genuinely help us when reviewing our menu options.
It’s also lovely to hear that Jenny was able to assist you quickly and helpfully with your queries and delivery date change. Our Member Support Team always aims to provide prompt and friendly service.
If you need anything else at all, please don’t hesitate to get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
So far not impressed ☹️
So far, I have not enjoyed the main meals. They do not taste good. I would probably have received the same quality food had I have purchased ready meals from the supermarket.
November 16, 2025
Reply from Diet Chef
Hi C,
Thank you for sharing your feedback with us — we’re really sorry to hear that the main meals haven’t met your expectations so far.
We aim to offer a wide variety of meals, and we completely understand that not every dish will suit everyone’s taste. You’re very welcome to change your menu between deliveries, and our team would be happy to help you find alternatives that you may enjoy more.
We also offer a swap-up service, so if there are meals from your previous delivery that you didn’t get on with, you can return them and exchange them for something different.
Please don’t hesitate to contact our member support team at info@dietchef.co.uk if you’d like help adjusting your menu or arranging swaps — we’re here to support you.
Best wishes,
Diet Chef
Poor delivery courier said he couldn’t…
Poor delivery courier said he couldn’t by law deliver the box to my front door and has to leave it on the porch. I am a disabled person who finds it difficult to walk especially when I have a heavy box to lurch up two flights of stairs with.
November 21, 2025
Reply from Diet Chef
Hi Karl,
Thank you for taking the time to share your feedback, and we're very sorry to hear about the difficulty you experienced with your delivery.
We completely understand how important accessible delivery is, especially when mobility is challenging. Unfortunately, some couriers have specific policies that may restrict how far they are permitted to carry parcels, but we recognise how frustrating and unhelpful this must have been for you. We will pass this on to the courier service to highlight the impact this has had and to request better consideration in future.
If you ever need support with future deliveries, please do get in touch with our member support team at info@dietchef.co.uk — we’re always here to help and will do everything we can to make your experience smoother.
Best wishes,
Diet Chef
I had to withdraw, Disspointed..on safety grounds
We had to withdraw from the program because being the age I am I could not remove the plastic cover after microwaving because the seal was unbreakable and became dangerous with the hot temperature food spilling onto my hands.
November 12, 2025
Reply from Diet Chef
Hi Malcolm,
Thank you for sharing your feedback, and we’re very sorry to hear about your experience. Our meals are sealed tightly to keep them safe during transit, but we truly appreciate you letting us know that the seal was difficult to remove. We’ll make sure your comments are passed on to the team. If we can support you in any way, please do contact us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Kerry,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you found the meals bland — that’s not the experience we want for you. With a variety of meals available, there may be alternatives that suit your taste better, and you can change your menu between deliveries at any time.
You may also find our Swap Up service helpful — you can send back meals from your previous delivery and swap them for different ones to try. If you’d like personalised guidance on choosing meals that better match your preferences, our Member Support Team are available to help at info@dietchef.co.uk
Best wishes,
Diet Chef
Exceptional Service
Returning my diet with DHL was shocking. I received several dates and times for pickup and thy never came. The work put in by Jenny in customer services was greatly appreciated. The effort and time she spent resolving my enquiries was exceptional. It was nice to receive such excellent customer service.
November 11, 2025
Unprompted review
Reply from Diet Chef
Hi Craig,
Thank you for taking the time to share your experience. We’re so sorry to hear about the issues you encountered with your DHL collection — we completely understand how frustrating that must have been.
We’re delighted, however, that Jenny was able to support you and provide such excellent service in resolving your enquiries. We’ll be sure to pass on your kind words to her — she’ll be so pleased to know her efforts were appreciated.
Best wishes,
Jane Plan
Food quality & Flexibility for on go has gone down!
I used diet chef years ago & they had far more & better options then then they do now. The food quality in my opinion has gone down but they are charging more. They is less food choice for on the go & travelling, they is basically not breakfast choice it's either granola, muesli, porridge or 1 decent alternative blueberry pancakes; which are still time consuming for on the go people. The best thing about the breakfast used to be the easy choice of multiple flavoured cookies, no hassle no fuss no prep.
Everything is for a microwave bar to pot noodle types of which 1 I personally don't like. This is not enough choice for someone who has kids, dogs & works for the emergency service & doesn't have access to a microwave.
I still quite like a lot of the meals but after 1 month of the 1st box I felt like I was stuck in my home so I could eat my meals & was fed up the meals after 3weeks I wanted to quit & actually called up to cancel!
This was never an issue the 1st time.
September 23, 2025
Reply from Diet Chef
Hi Eve,
Thank you for sharing your feedback. We’re sorry to hear that some aspects of your experience didn’t meet your expectations. At Diet Chef, we source all of our ingredients from the best suppliers possible to ensure high-quality meals, and we offer a variety of plans at different price points to suit different lifestyles and needs. With a variety of meals available, there’s plenty of choice, and you can change your menu between deliveries or use our swap up service to try new meals if you’d like more variety. We also understand that on-the-go options are important, and we’re continually working to provide meals that are convenient as well as tasty.
Best wishes,
Diet Chef
Decided to try diet chef
Decided to try diet chef
I had lost weight with them a few years ago so thought do it again.
Unfortunately the food I got was not as good as before
August 14, 2025
Unprompted review
Reply from Diet Chef
Hi Linda,
Thank you for sharing your feedback. We’re really sorry to hear that you haven’t enjoyed your meals as much this time around. We’re always reviewing and improving our recipes, so your comments are very helpful. With a variety of meals to choose from, there may be some new dishes you’ll enjoy just as much as before — and don’t forget, you can change your menu between deliveries or use our Swap Up service to exchange meals from a previous delivery. If you’d like our team to look into this further or offer some personalised recommendations, please email us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Not happy with Diet Chef
Not happy with Diet Chef. Opted for 3 months supply which was a bit cheaper. I tried to cancel after 2 months as portion size very small and I did not enjoy the food. After discussion on the phone agreed to have the 3rd month (delayed as I was on holiday) and was able to replace some of the food but cancelled any future delivery. Then out of the blue with no contact had an email from DHL to say they were about to deliver another months supply. After numerous calls managed to stop delivery I have now received money back but less £35 I assume return costs. This I find unacceptable as it was their error not mine. Errors do happen but it’s the way they are dealt with is important. Would not recommend this company mainly due to lack of correspondence they tried to say probably emails went in junk folder but I check my junk folder before deleting.
October 23, 2025
Unprompted review
Reply from Diet Chef
Hi Delphine,
We’re sorry to hear you were unhappy with your experience and appreciate you taking the time to share your feedback.
When you contacted us to cancel your plan, your latest delivery had already been dispatched. Once a box has been dispatched, we are unfortunately no longer able to cancel that delivery — this was explained to you at the time of cancellation. As the delivery was subsequently rejected, a £35 rejection fee was applied to cover the delivery and unpacking costs, as outlined in our terms and conditions.
We understand this may have been frustrating and are sorry for any inconvenience caused. Our team always aims to communicate clearly, and we’ll take your comments on board to improve our processes going forward.
Best wishes,
Diet Chef
Ok good service and delivery excellent
Ok good service and delivery excellent keeps you updated with new order ! Quite expensive and not easy to get hold of any body for advice and overall good better than Jane plan but could give loyal customers discounts or offers
July 24, 2025
Reply from Diet Chef
Hi Mark,
Thank you for your honest feedback. We’re glad to hear you’re happy with our service and delivery updates. We appreciate your comments regarding pricing and support — we’re continually working to improve accessibility and communication with our member support team.
We do offer a wide variety of meals and flexible menu changes to help you get the most from your plan. If you ever need assistance or advice, please don’t hesitate to contact us at info@dietchef.co.uk — we’re here to help.
Regarding offers for loyal customers, we regularly review our promotions and will certainly take your suggestion on board.
Thank you again for sharing your thoughts.
Best wishes,
Diet Chef
A great kick start to rethink bad…
A great kick start to rethink bad eating habits and portion sizes.
August 9, 2025
Reply from Diet Chef
Hi Valerie,
Thank you for your lovely feedback! We’re thrilled to hear that Diet Chef has helped you kickstart healthier eating habits and rethink portion sizes.
Remember, if you ever want to explore new meals or need support with your plan, our member support team is here to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Query dealt with promptly
Jenny from the member support team dealt with my query promptly and efficiently.
She was very courteous and friendly throughout.
October 17, 2025
Unprompted review
Reply from Diet Chef
Hi Jacqui,
Thank you so much for your kind words about Jenny and the support team. We’re delighted to hear that your query was handled promptly and that you felt well cared for throughout.
If you ever need any further assistance or help with your menu, please don’t hesitate to get in touch at info@dietchef.co.uk.
Best wishes,
Diet Chef
Convenient, tasty and it works for me
I am enjoying all the meals and in the first 10 days have steadily lost weight. Yes the pasta is a bit soft but the joy of going to the box and selecting a meal without having to trawl the supermarket shelves is massive
October 1, 2025
Reply from Diet Chef
Hi Wiltshireaway,
Thank you for your wonderful feedback. We're so pleased to hear you're enjoying the meals and already seeing steady progress — that's fantastic!
We really appreciate your note about the pasta; we’ll be sure to pass this on to our team. We know how busy life can be, so we're delighted to hear that having ready-to-go meals has made things easier for you.
Keep up the great work, and if you’d ever like support do get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Reply from Diet Chef
Hi Margaret,
Thank you for your lovely feedback. We're so pleased to hear you're enjoying the meals and feel the price point is right. We work hard to offer both quality and value, so it's great to know this is coming through.
If you ever have any questions or need support, our team is always here to help at info@dietchef.co.uk
Best wishes,
Diet Chef
Rip off
At first, the meal choices were good, if a little low on vegetarian options. By the second month, they were getting repetitive and we were cooking our own meals on some evenings. This meant by the third month, there was a lot of unused meals still. So I cancelled and was still charged for the third month even though we received no food. The offer only related to month 1, so months 2 and 3 were very expensive. Would not recommend and won’t do again.
July 22, 2025
Reply from Diet Chef
Hi Sally-Ann,
Thank you for taking the time to share your experience. We're glad to hear that you initially enjoyed the meal choices, though we’re sorry the variety felt limited over time — especially for a vegetarian plan.
We do offer a wide selection of meals and always aim to provide enough variety for all dietary preferences. You can also change your menu between deliveries, and our Swap Up service allows you to return meals from previous deliveries to try something new, which may help keep things feeling fresh throughout your plan.
Regarding your cancellation, we’re sorry for any confusion. You weren’t charged for the third month itself, but as you signed up for a longer duration plan at a discounted rate, and chose to end early, the difference in price between the longer plan and the shorter duration you completed was applied.
We appreciate your feedback and are always working to improve our service — particularly around flexibility and variety — so thank you again for sharing your thoughts.
Best wishes,
Diet Chef
Diet Chef experience
My order arrived on time. I started the plan the next day I was looking forward to the start of a new journey and losing the weight. How ever after doing a week on the plan I was disappointed with the result of only losing one pound also as I sampled the meals I found them bland and I could not eat some of them the taste was not pleasant.The texture was too soft.I have cancelled my future order for this reason the plan is not for me.Based on my experience I would not recommend the plan.When I phoned customer service to cancel any future orders they were very help full and cancelled it straight away but it was at a cost of £50.00
September 28, 2025
Reply from Diet Chef
Hi Josephine,
Thank you for sharing your experience with us. We're really sorry to hear the plan didn't meet your expectations, but we’re pleased to know your order arrived on time and that our customer service team were helpful when you got in touch.
We understand it can be disheartening when the results aren’t what you hoped for in the first week. However, it’s worth noting that Diet Chef members typically lose 1–2lbs per week, which supports safe, sustainable weight loss over time.
We’re also sorry to hear that some of the meals didn’t suit your taste. With a wide variety of meals to choose from, we aim to cater to as many preferences as possible. You can change your menu between deliveries, and our Swap Up service allows you to return meals you don’t enjoy in exchange for others you might prefer.
As for the cancellation fee, we do offer a cancel-anytime policy with no additional charges. However, our longer duration plans are discounted compared to shorter ones, and if a longer plan is ended early, we simply ask that the difference in pricing is covered, as explained in our Terms and Conditions.
Thank you again for your feedback – we’re always looking to improve and appreciate you taking the time to share your thoughts.
Best wishes,
Diet Chef
It’s too expensive
It’s too expensive
Do a monthly subscription of lower payments instalments
For 5 months
Portions are too small
More variety of snacks
Or tell us other products with low calories
September 20, 2025
Reply from Diet Chef
Hi Sharon,
We offer a variety of plans ranging between 1–6 months at different price points to suit different needs, with payment taken on a monthly basis. Our longer duration plans are discounted compared to shorter plans, and all prices are shown on our website.
Our portions are designed to help support weight loss and are complemented by adding your own fruit, vegetables, or dairy to keep you feeling fuller and energised throughout the day. We also offer a wide variety of meals and snacks, and you can change your menu between deliveries or use our Swap Up service to exchange meals you don’t want for something different.
For personalised advice on our meals please feel free to contact our member support team at info@dietchef.co.uk — we’d be happy to assist.
Best wishes,
Diet Chef
Quit a good variety could do with more…
Quit a good variety could do with more additional information on recipes additions
September 24, 2025
Reply from Diet Chef
Hi Raymond,
Thank you for your feedback. We’re glad you enjoyed the variety of meals! We appreciate your suggestion about adding more information on recipe additions and will pass this on to our team for consideration.
If you have any questions or need ideas on how to complement your meals, feel free to reach out to us at info@dietchef.co.uk.
Best wishes,
Diet Chef
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