I've tried several different foods from diet direct mainly the wonderslim products. I absolutely love them. I especially love the wafer bars,. Mushroom soup, the hot cocoa, and the pumpkin spice latte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you're looking for healthy yet choosable, as in desirable, foods, then Diet Direct is for you! With a wide variety of options regarding foods and drinks, they have fewer calories, low fat, low sug... See more
I’ve always been fulfilled every time I purchase our food and meals at Diet Direct. Customer service is always excellent and the delivery is on time. Our cravings are satisfied all the time without th... See more
I order the hot chocolate w/ marshmallows. It's amazing! Better than any other hot chocolate, diet or regular! My order always arrives very quickly with their regular shipping, within a couple o... See more
Company details
- Fitness and Nutrition Service
- Food Products Supplier
- Health Food Store
- Weight Loss Service
- Wellness Program
Information provided by various external sources
As demand soars for personal improvement through better nutrition, dietDirect is a trusted super-source for a range of specialty foods and supplements that empower lifestyles. From health or energy boosting specialty diets to portion-controlled weight management, we offer brands people know and love while introducing incredible products and brands to discover, like WonderSlim, our exclusive line of protein-packed meal replacements and foods. Experience the convenient, balanced nutrition that people cheer, with a taste that keeps them coming back. Visit www.dietdirect.com.
Contact info
3200 Corporate Drive, Suite B, 28405, Wilmington, United States
- 800-567-3638
- info@dietdirect.com
- www.dietdirect.com
4.3
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After being on a similar program for…
After being on a similar program for the past 7 months and nit always enjoying what I ate. This program is great, food has flavor and am truly enjoying not only great taste but results as well
February 19, 2021
all vitamins have short expiration…
all vitamins have short expiration dates, also was charged for the item I did not ordered
February 19, 2021
Reply from Diet Direct
Hello Yelena,
Thank you for reaching out to us. We are happy to help you! We try to avoid adding unnecessary preservatives to our products, so the shelf life of our vitamins will typically be within 6 months. We do see that you purchased several bottles but rest assured, we can absolutely help you with this matter.
We actually show that you have chatted with our representatives prior to this review and that you were refunded the bottle of Multivitamins that would have been too far out for you to enjoy and you were also refunded for the product that you did not intend to purchase.
Our Customer Care Team will reach out to you today to further assist you. We appreciate your business and have a great day!
Love the taste of the food and it keeps…
Love the taste of the food and it keeps me feeling full
February 18, 2021
The food is good and the customer…Good
The food is good and the customer service is excellent. Plus I am getting phenominal results.
February 17, 2021
Great FAST service!!
February 17, 2021
Your products are delicious and…
Your products are delicious and affordable. I highly recommend anyone on a weight loss journey to order your products. Plus the discounts really help.
February 16, 2021
I gave one star due to FedEx-they are…
I gave one star due to FedEx-they are the absolute worst shipping company-I ended up cancelling my order. I have 4 more packages that are coming Fed Ex and ALL have been rescheduled daily. At Xmas FedEx list SLL of my Xmas presents and when found it was after Xmas and all of the shipments were damaged.
February 16, 2021
Reply from Diet Direct
Hello Michelle,
Thank you for reaching out to us to share your experience. We are so very sorry for the negative experience that you had with this particular order. When you reached out to us we did refund your order for you and reach out to FedEx to have it routed back to us due to the experience that you have had with them. We are so very sorry that you have had such a negative experience with them.
We are certainly happy to ship any future shipments via the Postal Service, as we discussed with you when we spoke about this particular situation. Please do let us know if you would like to take that route in the future.
We thank you again for taking the time to provide your feedback and we are happy that we were able to assist you with your purchase. Please let us know if we may be of any additional assistance. We are happy to help!
Awesome weight lost
February 16, 2021
Excellent service
Excellent service, shipped almost before I finish ordering. Very good products.
My wife loves her Amaretto cappuccino in the morning
February 15, 2021
Diet Direct has saved me from weight gain for 7 years!
I have maintained my post surgery weight for about 7 years now, all thanks to the Diet Direct products. Just wish the prices were a little lower. But I watch for the specials and sales and keep my supply full.
I dearly miss the bariatric biscotti 😪. Will it ever be back? Miss dunking it in my coffee and shakes. It hasn’t been the same.
Big hugs, especially to the support staff, the shipping people and all
February 15, 2021
The products are amazing!
February 12, 2021
Love it
Love it! Absolutely the pineapple orange is the best! I have tried many other brands and I prefer this one.
February 12, 2021
Delicious shakes
Shipping is always fast, and the protein shakes are very tasty. The wonder slim strawberry smoothie is my favorite, blended with ice and half a banana. I also tried some protein crisps by Health Wise that were very good.
February 12, 2021
Love your delicious product.
February 12, 2021
Yummy products!!
I was quite surprised that I liked everything that I tried. The wafer bars are extremely delicious! The soups, and all other products were just as yummy! I lost 10 lbs in two weeks. Yay!!!
February 11, 2021
Best place to buy special food products to supplement diet needs
Fast and on time order. Easy. Customer service helpful when needed. Good bulk discounts. Most products very good. Deliver as promised. Easy to return or credit.
February 10, 2021
This is great stuff
This is great stuff. It’s much better tasting and a much better price point then some of those “other” prepackaged meal companies.( believe me I know)
February 9, 2021
Original Cappuccino
the Hot drink flavor "Original Cappuccino" is smooth and delicious.
February 9, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.