DigiSub.co.uk 

Good website and apparently good and efficient admin staff , I received the Product Name and serial number immediately following payment, Despite telling me with my account details that the product has been emailed it remains elusive despite contacting customer service for advice via email which seems to have been ignored. Come on Digisub.co.uk GET YOU ACT IN ORDER.

Changed my opinion slightly. It took Digisub a long time to respond to my questions and to fulfill their side of the deal by delivering my software link, however they have come through in the end and I thank them for that.

I will buy from them again.

I Have Ordered Codes Approx 20 Times In A Couple Years, Not Once Have They Delivered Within An Hr, Let Alone 10mins, Im Currently Awaiting xbox Points "Same-Day" Since Yesterday.
I Also Sent An Email Requesting My Code But As You May Of Guessed They Are Taking Thier Time To Reply.
All I Suggest Is To Be Patient And Go To A Supermarket The Following Day And Pay The Extra Pound Or Two, To Actually Recieve An Instant Code.

I ordered an Xbox Live Subscription on 19/11/2012 and was finally told on 23/11/2012 that "We are still awaiting stock for this, please accept my sincerest apologies. If you would like a refund please reply to this email. We expect stock in the next day or two."

I told them if it was only going to be a day or 2 then not to worry, otherwise I would like a refund. Subsequently to that I sent numerous emails to them asking for a refund to which I received no reply.

2 months later (06/01/2013) I received the code. Still trying to get a refund and no reply, there is no was of contacting them and I have tried email, facebook and have just been in touch with their accountants.

I would mention a good alternative company but this would probably violate the terms and conditions of this site and I want people to read these comments.

Forget game.co.uk or gamestation. These people take 5 minutes to deliver where as others take up to 24hrs! Would recommend!

WAITED LONGER THAN EXPECTED BUT GOOD SERVICE AND DELIVERY WHEN IT CAME TO IT. WOULD RECOMMEND DUE TO CHEAP PRICES. :)

I purchased Guild Wars 2 from Digisub back in July, I didn't really give the game the time it deserved initially but with some free time at Christmas decided to give it another go.

Sadly upon installing the game again I was having trouble logging in, checked my account details with Arenanet and they were all good and correct. I logged a support ticket with Arenanet and their reply was quite shocking to me. It would appear that Digisub have sold me product key that was originally obtained from Arenanets site using a stolen credit cards and thus has been permanently disabled.

I emailed Digisub today and also left a message on their facebook page I have had no confirmation and no updates on how they are planning on dealing with essentially selling me stolen goods.

Update............Once initial contact was established a full refund was given with a very quick turn around.

I ordered XBOX Live for 12 months and as promised "Same Day Delivery" I received it within couple of hours.

Way to go. Thanks DigiSu.

It is excellent service, it's convenient, and customer support is excellent, especially when live chat is available. One issue to take into consideration with regards to registering, is that there is a need to prevent fraud. However once the first order has been validated, my experience has been fast and efficient service.

have bought fifa coins from this company several times now only ever had to wait once longer than expected i contacted them instead of imedietly leaving bad feedback and appologies and explanation given coins delivered as promised will have no hesitation using this company ever . i never usually have to wait longer than 10/15 minutes for my coins and customer service is second to none thanks digisub

i ordered a 3 month xbox live code 6 hours ago and am still waiting on it being delivered, i have sent 2 email complaints about this order and have still had no reply. i am a verified customer and havent had a problem with delivery before (excluding the very 1st time). this is seriously not acceptable considering my money was taken from my bank account straight away. not happy and certainly would not, at this point, recommend this site to anyone :(

finally got my code after waiting for 19 hours!!!! no explanation or apology for this either. this is what i received :
Your 3 Month Gold Membership is below:

Don't forget the DigiSub Rewards Scheme. Check your points balance now by visiting "My Loyalty Points" under your account link. You can use your points to save money on your next purchase!

Regards,

DigiSub

i will not be changing the rating on this until i get an apology and an explanation, customer service on this site is appalling!

25/12/12 update now my post may be removed for refusing to change it in favour of digisub, still awaiting apology or explanation of sum kind. the customer service i received was shocking so why should i up their rating

15/01/13 update, still no apology but did receive a response to this message as below from digisub. think this reply was 3 days after i place order? not good enough, customer service is very poor

I first ordered 400,000 Fifa coins and within an hour they were in my team. Easy check out and then due to receiving loyalty points I ordered another 50,000 coins with £1.66 off. As they were online at the time, my coins were in my bank in 10 minutes. Absolutely awesome site for anything ranging from FIFA coins to PSN cards. Great service and the costumer service is very welcoming. Will definitely be coming again.
Thanks,
- Jack Johal

Products at a lower price and a more convenient method of delivery - great idea, innovative and cheap thanks.

I ordered some coins for FIFA Ultimate Team and expected the coins delivered in 24 hours as the site says. After 17 hours the money had been withdrawn from my account but still no coins. I emailed them twice, but no answer so of course i started to worry a bit. After some time they answered to my mails with a e-mail saying that what i had ordered was out of stock and it would be delayed, so i thought i would rather just get a refund. I posted on their Facebook wall, got an apology and a instant refund.
Ok service, no problems with the refund.
YES YOU CAN TRUST THIS COMPANY

On Wednesday I placed and order for 4200 Xbox points, and thus far I've had NOTHING back. I left a voice mail to 'verify' myself as a customer, (and heard NOTHING back, I also sent an email to chase, and heard NOTHING back. The site, and on here, says that customers can use the 'Live Chat' service, which doesn't actually exist anywhere I can see on the site, and if it does, its well hidden away.

Indeed if there is a live chat service it should be an option on every page. If I don't hear anything today I will assume the company have stolen my details. So to summarize, NO customer service, & NO communication. I can't suggest to anyone to use these clowns as they seem unable, and unwilling to even attempt to fulfill purchase contracts that unwitting customers wish to take out with them.

Avoid at all costs.

EDIT: So on Friday I finally received a rather terse email from Digisub

'Hi Martyn,
Your order has been completed, we would very much appreciate if you could edit your review on trustpilot.

Regards,
E Ross.'

No apology, or explanation for why it took two DAYS to 'instantly' send my points to me. Aside from this asking me to improve my score rating, nothing. There is absolutely no customer service at all. Just an expectation to see them right for eventually getting round to sending me what I purchsed. Beyond rubbish. I'll move it to two stars, purely because they eventually sent me my points, in total silence.

Tried emailing nthem sent them a email by there form tried facebook them it's pathetic all I want is Xbox live gold 12 month spent ages on thr phone to microsoft to tell me the company has not validatdd the code great

Normally service is quick, but delivery is never instant even though been using for over 1 year, I always have to email after 10 mins. Today the order has been over 12 hours and received no communication from DigiSub after several attempts.

Think that the wording needs to be amended slightly for the instant delivery or sort something out.

Advertise 10 minutes for a xbox live gold card via email. 20 mins later and still nothing!

I ordered 200,000 coins for FIFA Ultimate Team and I've been waiting to receive them for over a day, I have emailed and posted on DigiSub's wall on Facebook and I've had no replies even though I recieved an email saying that the payment had gone through, someone who works for digisub please help me out! I will up my rating if someone replies/helps me out I'm very worried!

Digisub is a great company! Website is very easy to use and rates are very competitive! They are very helpful if you need to contact them. The live chat is brilliant.
I will definitely use Digisub again!

After a 6 hour wait for verification on my first order I was hesitant to use this service again. However as digisub informed me that "any future orders you make will be dispatched instantly, and you will not have to be verified" I decided to give them the benefit of the doubt. Well, Iv waited over 3 hours and still have not received my 'instant' delivery.

***After posting this I recieved my code so I have upgraded my review to 3*)