Digital Fusion 

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Rated 5 out of 5 stars

Order Transcend storejet 1TB USB powered external hard disk. Lowest price on all online search. Arrived on next day delivery. So happy with the service and product. Got mail on the same of day of purc... See more

Rated 5 out of 5 stars

Was unsure at first using an online company that I'd never heard off too order a big item online. Ordered an LG TV on Saturday night early Sunday morning, best price including delivery. TV arrived Tue... See more

Rated 5 out of 5 stars

Thank you very much for your excellent service today Leon and the team at Digital! Chris

Rated 5 out of 5 stars

Purchased 3 pairs of Optoma 3D glasses from Digital Fusion. They were quickly delivered and well packed inside. The price charged was the cheapest I could find (Google Shopping) The same efficien... See more

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Rated 4 out of 5 stars

Update on - Still trying to get a reply from the company

I went back to this company to look at another product. It was cheaper (and in stock). After a wee bit of affing around - I had quite a few senior moments I placed the order and can only say that the delivery was very very quick. Paid for 3-5 days, monitor was in fact delivered the very next day. Everything was shipshape. I.T. pleased, new owner of monitor pleased. For the service on this particular order I would rate the company on 4 stars (your website is over complicated for me) so you lose a star on that, but Mr Ahmed went out of his way to phone me and assist with this purchase where possible.


I placed an order on line on the 21st February with a next day delivery, I was advised very quickly that it was out of stock but delivery was due 14/03/11. I have spent 5 days last week trying to call Digital-Fusion only for the phones to ring out. I sent e-mails to Munir Ahmed - Sales Manager asking about the state of delivery again no reply. So at the moment I can't find out where the goods are.

March 14, 2011
Unprompted review
Digital Fusion logo

Reply from Digital Fusion

Projector Lamps are guaranteed for 90 Days only.
we have reviewed this warranty period and since June 2012 have offered 150 days warranty on some projector lamps.

Rated 5 out of 5 stars

Excellent service.

Cheapest price around and delivered quickly.
Shame no photo of the item on the website but then I knew what the product was that I was buying.

March 10, 2011
Unprompted review
Rated 5 out of 5 stars

excellent

I had not used this company before and actually not heard of them. However, I thought the web site was very user friendly and was able to order what I wanted very easily. It was delivered within the date expected.

March 4, 2011
Unprompted review
Rated 4 out of 5 stars

95%

Good all round service, appart from slow disspatch.
I paid extra for next day delivery, but the item was still unsent two days after purchase.

March 4, 2011
Unprompted review
Rated 2 out of 5 stars

Poor customer relations

I paid fr next day delivery on the Thusrday about 2.30pm. Next day no sign of my parcel by 6PM and ther site showed the transaction as complete, which suggested the delivery had been made. I emailed them for clarification. I still don't have a reply 5 days later. At 9pm on the Friday I closed our outside gate meaning it would not be possible to get to the letterbox at my front door, only the one out by the gate. Next morning (Saturday) I checked the outside milbox about midday, and found a delivery attempt card from city link. No delivery time on the card but when I checked the tracking on their site it claimed they had tried to deliver at 11.18am on the crrect day. So bemused that someone came back maybe 21 hours or more later to put a card in my letterbox to say they had tried to deliver earlier, I waited till the Monday. The package finally arrived with the driver letting slip that he had several redeliveres that day, all claiming similar stories. One from a chap he knew was housebound and could not possibly have missed the delivery.

So in short, their choice of delivery company is questionable, and their choice to simply ignore my query over the late delivery shows very poor respect for the customer. If I pay for next day delivery I expect to get it, or some offer of recompense in the event of failure on their courier. I doubt I will be dealing with them again or recommending them. To add insult to the mix, they then link me to this review site having never answered my email. Very dissapointing.

February 25, 2011
Unprompted review
Rated 4 out of 5 stars

Great Item fast shipping good price but misleading photo

Great communication and fast shipping , the item exactly what I eventually ordered and works very well , but they do have to change the photo in the description of this item as the unit i paid for was a single unit but the photo in the description shows the double twin pack , when I first paid for It I thought I was getting two and not one , not a complaint however as the price for a single unit is still very good and I would happily deal with them again

February 23, 2011
Unprompted review
Rated 1 out of 5 stars

hopeless

ordered and paid for photo paper on two day delivery and it took a week,
also the wrong paper was sent. Telephoned to notify the problem and arranged for collection of the wrong paper and I am still waiting three weeks later for the incorrect paper to be collected

February 9, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent fast service

The item arrived very quickly and was a good deal cheaper than elsewhere. Slightly unexpected was a phone call the day after I placed the order. In hindsight it was an excellent idea. I had placed a high value order using a hotmail address and they wanted to confirm that it was for real. Can't fault it really.

February 8, 2011
Unprompted review

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