Digitalpromo Reviews 

739
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Sent the items out rapidly. However, box was damaged breaking some of the DVD cases I had ordered. Labeling it as fragile, or extra packaging perhaps, possibly could have prevented this.

Rated 5 out of 5 stars

Found the card here minimum 100 pounds cheaper than anywhere else. Ordered it and next day it was with me. It was as described, a new product, worked flawlessly. I didn't know about Digitalpromo befor... See more

Rated 5 out of 5 stars

My box of 50 single disc Amaray blu ray cases arrived quickly, they were packaged securely in a cardboard box and therefore arrived in perfect condition. These particular blu ray boxes are very goo... See more

Rated 5 out of 5 stars

Digitalpromo.co.uk did everything right. Their quick replies by email were reassuring and accurate. The delivery arrived when they said it would. The product, theAdata 4TB HV620S USB3.1 High Speed Ext... See more

Company details

  1. Computer Store

Information provided by various external sources

Blank DVD-R Media, DVDR, DVD, DVD R, DVD-RW, DVD+R, DVD+RW, CD, CDR, CDRW Media also Monitors, printers, networking, blu-ray, MP3, MP4 Players, DVD Recorders at low, trade, wholesale, cheap prices. Digitalpromo for Blank DVD-R and CD Media, Monitors, Processors, Memory, Multi Media Players and all Computer Accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(739)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

product was good

product was good, everything was going nice and smooth, then it came to the postage part £9 for next day delivery, so after a while i decided to go for it £9 is a lot of money, with VAT that is £18, so i arranged an engineer to come around and fit it, i am 65 so the eyeballs are not what they used to be, did it turn up the next day No it was the day after, so i could have had it delivered as normal, now when you ask for reimbursement, both parties say its not our faults, so you pay for something you do not get

April 24, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Morning

Would you like to email us your order refrence number so we can see what is the issue.

We haev had no contact from yourself.

Regards
Rhona
Digitalpromo

Rated 1 out of 5 stars

AVOID! Don’t buy from here

Please don’t buy from here. My parcel came poorly packaged and had faults. Customer service is being very hard to deal with. AVOID!!!

April 21, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Afternoon

We have requested that you return the product to find if this is of fault.
Of which we still await the return off.

Motherboards tend to be returned and are not of fault and normally need a bios update.

Sometime we have motherboards returned which have been damaged by the end user(customer).

Still of today we have had no product returned for us to say what the issue is.

Regards
Digitalpromo

Rated 3 out of 5 stars

Product Great Thanks !!

Product great no problem !! just didn’t get it delivered to my home address.
The delivery company DPD sent a message to me that it had been signed for by me, At this point it hadn’t arrived & never arrived, Tried to ring DPD but after 25 minutes holding on no answer.
However the parcel was brought to our house later that evening by 2 boys who found it in their doorstep.
Since then Digitalpromo/DPD have refunded the postage for inconvenience caused which I thanked them for
I will be using Digitalpromo for my media products in the future
Thank you !

March 15, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Evening

Thank you for the review, we agree totally with this review and a refund for postage will be done. I did speak to you a hour after the delivery where you confirmed that the other address have delivered this to you. Yes DPD failed and we do apologise. As for our response we did say we would ring you back once we have the full account from DPD and this can take a few days. I understand your frustration.

Kindest Regards
Rhona

Rated 5 out of 5 stars

Great service

Great service. Ordered product. Delivered fast and well packed in original package seal. Will be using again

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond service.

Collected items.
I had some problems in the build which a phone call to Digitalpromo helped sort out.
They also offered above and beyond service that was outstanding.
I have always gone to them for major PC purchases and will continue to do so.

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time. Staff had no idea

Went to Heysham Road branch and asked for a Dsub to HDMI converter. Assistant didn’t have a clue what I was in about, she tried to find it on Google but kept bringing up HDMI to VGA converter. Couldn’t tell me if they had it in stock. Total waste of time

January 26, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Afternoon

Thank you for the review when asked if you meant VGA as this is what was showing for D-SUB you snatched the mouse and became verbally abusive to a pregnant member of staff for no apparent reason.

If you would like to contact us i will gladly explain that on our website we did have the product you required, but you gave no time for this to be shown because you became very abusive.

Regards
Rhona

Rated 2 out of 5 stars

Apalling and a waste of my tiime and money

The order was sent by two deliveries?
The second guy spent less than a mlnute at my door before leaving
I have video footage. The senders had a picture of my door so that made ok to them. I paid nine pounds for next day delivery and this is what I got
Never again. Farcical.
I would like to point out that, due to my war wounds, I have mobility issues; Yet I still had to walk miles there and back to pick up my parcel. Nobody in digital promo was interested in viewing my video footage of the second guy spending less than sixty seconds at my door before departing. If anyone else tries despatching goods by DPD, I won`t be ordering from them! Taking a picture of a door means little if you can`t wait a little longer for someone to open the door, especially a man with a gammy leg. I had no problem with the first driver, or the postman who rang the bell and waited. Thank you!

January 19, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Afternoon

As per you review this was pacakaged and sent on a next day. You recieved ths first parcel and the second parcel was due a few hours later we gave you the hour window for delivery. The driver from DPD came to your property pushed bell/knocked on the door no answer took a photo left a calling card and then went back to his van and delivered to a local pick up point for you. So we despatched and delivered within the time scale and this is FARCICAL as you say.

I will leave people to read the review and make there own minds up on this review.

Regards
Digitalpromo

Rated 5 out of 5 stars

Perfect!

My first time shopping with DigitalPromo...and most definitely NOT the last! A perfect experience from choosing my order to delivery. Exactly what I ordered and delivered next day.
PERFECT!!

Thank you DigitalPromo :-)

January 11, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Thank you for such a positive review.

Kind Regards,
DigitalPromo
0151 523 9813

Rated 5 out of 5 stars

Great service from this company

Great service from this company. Product exactly as described and I was kept up to date all along the order/delivery process. Would definitely reccomend.

January 17, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Thank you for such a positive review.

Kind Regards,
DigitalPromo

Rated 5 out of 5 stars

Item is quality

Item is quality / delivery was as stated and extremely quick. Definitely would use Digitalpromo again

January 5, 2023
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Thank you for such a positive review.

Kind Regards,
DigitalPromo
0151 523 9813

Rated 5 out of 5 stars

All recieved as described

All recieved as described, courier was a day late but not digitalpromos fault.

December 8, 2022
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Thank you for such a positive review. Thank you for the understanding due to the courier

Kind Regards,
DigitalPromo
0151 523 9813

Rated 5 out of 5 stars

Items were well packed.

Items were well packed and delivered on the date advised. I had a query on the contacts which I contacted the company about. The difference in the packaging was explained and I was assured that the contents were the correct ones for my printer. have used this company several times and never been dissapointed, I would reccomend them.

December 1, 2022
Unprompted review

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