The telephone conversation I had with “Liam” this afternoon was delightful. He was very thorough explaining every detail of the policy. He was cheerful and made me very comfortable. There are not many... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shakira explained the details of the funeral Policy... in such a well informed way, that made understanding it so easy. She was very courteous, friendly and informative. She explained all my queries v... See more
Andrew was well mannered, tailored, spoke with confidence, calming, informative, answered all my questions, those he couldn’t, he sort advice from his upline. I was given options to be covered... See more
The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciat... See more
Company details
About Dignity Insurance
Written by the company
Contact info
4.9
Excellent
636 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommend
I was able to receive the information and answers needed.
Am very happy with my operator,and am even happier knowing that I now have funeral coverage.
April 9, 2026
The consultant (Dylan) was extremely…helpful.
The consultant (Dylan) was extremely patient & very knowledgeable.
April 7, 2026
My experience was very informative and…
My experience was very informative and helpful by ur customer service officer Simi, which made my decision to take out my funeral policy easy plus the cost was affordable being a pensioner.
March 31, 2026
Wow - Such an easy process!
Wow! How easy had this process been. The Consultant, Andrea had been first class! Explained Policy Coverage in depth and answered all questions without hesitation. Andrea definitely knew the Policy back to front.
March 31, 2026
Liam provided friendly
Liam provided friendly, informative sevice. I feel happy with arrangements made through Dignity Insurance and secure in knowing as much as possible my family won't be left short.
March 30, 2026
It was so easy to do.For a Pensioner…
It was so easy to do.For a Pensioner that's learning how to do the internet ♥️
July 7, 2025
The lady I spoke with was just so…
The lady I spoke with was just so LOVELY!!!!
she was amazing, she helped me understand it all and double checked everything, couldn’t ask for more.
March 6, 2026
Andrew was very helpful and…
Andrew was very helpful and understanding.
He was lovely to talk to.
And for that reason I give him a 5 star
March 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The insurance guy was great
The insurance guy was great, he made it all easy to understand, very polite, answered all questions I had with ease I recommend looking into this funeral insurance exactly what I needed, thanks Dignity ❣️
February 19, 2026
Unprompted review
Reply from Dignity Insurance
Hi Sally! Thank you for sharing your feedback, we really appreciate it. We're delighted that our representative was able to simplify everything for you and thoroughly address all your questions. It's wonderful that you found exactly the funeral insurance coverage you needed. Thank you for choosing Dignity Insurance!
Awesome service
Monika
Hello Monika thank you for your Service Today I found you ❤️ very helpful.
Thank you Marlene.
February 17, 2026
The consultant was very helpful.
February 15, 2026
Dignity Company
The person 'Andriana that I spoke to today for funeral insurance from the Dignity Company was very kind and an understanding person...I was satısfıed wıth the service provided.
Kind regards,
Tomrıs Oksuz
Tomrıs Oksuz
February 10, 2026
Do I have one yet
September 12, 2025
ADRIANA was lovely.
ADRIANA was lovely, she explained everything and made sure along the way that I was still understanding everything. And she spoke English ya!
February 4, 2026
she was so great to hear
l could understand everything she was talking about on the day
January 20, 2026
KIA was so helpful and friendly
KIA was so helpful and friendly. He explained everything in detail and answered questions I had regarding my policy. I am now assured I have cover to assist with funeral costs in the event of my death.
January 13, 2026
Very respectful person who I was…
Very respectful person who I was talking to and I think it was a good thing that I got in contact with you guys because I needed this for my you know and I die so do
December 22, 2025
To be aware that insurance is gonna support them when they need them. THAT IS A MAIN THING.
Very helpful and friendly staff.
December 8, 2025
Great
Kieran was very friendly and helpful and informative about the policy that I needed to get thanks Kieran
December 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.