While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more

Rated 5 out of 5 stars

I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more

Rated 1 out of 5 stars

Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more

Company replied

Rated 5 out of 5 stars

As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more

Company details

  1. Pharmacy

Information provided by various external sources

Dimec was purchased by the Co-op in September in 2018.


Contact info

3.7

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DIMEC

Excellent service every time. Order was dispatched within an hour of them receiving it! Always reliable. Will definitely use again.

April 10, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Order was received within a reasonable time. Great pharmacy and would recommend.

April 8, 2016
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

No difficulties ordering my medication which got me on the mend. Very fast and reliable service. I will be using this site again.

March 19, 2016
Unprompted review
Rated 5 out of 5 stars

Great company

Needed to cancel an order due to a mistake on my part, one quick email and it was done. Very efficient online pharmacy, wish all e-commerce was so user friendly.

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

All Good

Fast delivery and friendly service - dealt with my late addition of Piriton tablets efficiently so I didn't have to pay an extra delivery fee,

March 4, 2016
Unprompted review
Rated 5 out of 5 stars

The Best!

Order was very easy, came very fast and secure. managing my illness much better thanks to this company.

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Managing illness more easily

My delivery was speedily received and the product knowledge and help I received was superb. I have returned twice and every time the service is exceptional.

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Very good experience, quick delivery. Will purchase from here again.

February 18, 2016
Unprompted review
Rated 5 out of 5 stars

service great.

Very good service.No problems with the order.Will certainlyl order again. As I live in France it is good to be able to get the products I have confidence in Thank you.

February 13, 2016
Unprompted review
Rated 1 out of 5 stars

Bad customer service!

I ADVISE not to use this company!!! In MY OPINION they have no idea what customer service is! Horrible experience! ( human rights act of opinion)

February 12, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look