The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more
Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more
Company replied
As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more
Company details
Information provided by various external sources
Dimec was purchased by the Co-op in September in 2018.
Contact info
United States
- www.dimec.co.uk
very good service ordered on Sat and …
very good service ordered on Sat and got parcel on Tues
September 23, 2017
Unprompted review
Ordered on the 31/08
Ordered on the 31/08, with first class delivery and it has been over a week and nothing came.
September 9, 2017
Unprompted review
My order was delivered the next day
My order was delivered the next day, you couldn't do much better than that, thanks and well done!
September 8, 2017
Unprompted review
Great quick and safe delivery.
September 7, 2017
Unprompted review
Placed order at 2pm on a Thursday, received items net day at 10.30am on the Friday.
Made an urgent order late on a Thursday after 2pm, expected it to arrive on Saturday or even Monday, but received order next morning. Fantastic service, and will be using again.
September 7, 2017
Unprompted review
Zero out of 5 for me pal
Zero out of 5 for me pal. I haven't even received my order yet. It's been a week. Does this mean you think I've received it? I'd like to cancel it please. There's other elixirs out there for coughs.
Why ask me for a rating when I'm still waiting for my product. Aren't chemist supposed to be smart or is the internet the admin side? Oh dear god, don't spit in my cough syrup, I didn't mean it *cough cough* I totally did.
Check yourself before you wreck yourself.
September 7, 2017
Unprompted review
Excellent service, recommend, will use again.
Very good service, price and product. Will use again.
September 4, 2017
Unprompted review
Used them several times and always …
Used them several times and always excellent service and prompt delivery.
September 3, 2017
Unprompted review
Excellent arrived next day brill
Excellent arrived next day brill . Would give ten stars .
September 1, 2017
Unprompted review
Good.and quick
August 8, 2017
Unprompted review
Great product and fast shipping
Great product and fast shipping. Trustworthy company. Very happy with the service. Thank you.
August 4, 2017
Unprompted review
Parcel not delivered even after paying …
Parcel not delivered even after paying 1st class, being told to just keep waiting for a full week now. No replacement or refund either. Still waiting for an outcome. Out of pocket and no medicine.
August 4, 2017
Unprompted review
Great service and price.
August 3, 2017
Unprompted review
Fast delivery value for money
August 2, 2017
Unprompted review
Vary good service
August 1, 2017
Unprompted review
Speedy Delivery
July 31, 2017
Unprompted review
Excellent service.
Excellent, prompt service. Very satisfied, thank you.
July 29, 2017
Unprompted review
No refund no product
they said they couldnt go through with my order but they never gave me a refund
July 27, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.