The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more
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See what reviewers are saying
I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more
Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more
Company replied
As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more
Company details
Information provided by various external sources
Dimec was purchased by the Co-op in September in 2018.
Contact info
United States
- www.dimec.co.uk
Grreat that someone still sells these …
Grreat that someone still sells these old fashion remedies that work
July 26, 2017
Unprompted review
Brilliant service
Brilliant service, had a query with my order spoke to a polite helpful operative sorted within two minutes received order next day and good prices
July 19, 2017
Unprompted review
Excellent service
Excellent service - Easy to use website - and speedy delivery
July 17, 2017
Unprompted review
Good service
July 14, 2017
Unprompted review
1st class service
July 13, 2017
Unprompted review
quick fast delivery
quick fast delivery. No nonsense. Have had no problems!
July 12, 2017
Unprompted review
Took 6 days to arrive
Took 6 days to arrive, I was mostly better by then.
July 7, 2017
Unprompted review
Ordered and arrived the next day
Ordered and arrived the next day - brill!
July 4, 2017
Unprompted review
Excellent service
Excellent service I was unable to purchase what I needed locally and DIMEC came up trumps will use them again
July 2, 2017
Unprompted review
Very quick and easy process of ordering …
Very quick and easy process of ordering and delivery.
June 30, 2017
Unprompted review
Very responsive and helpful
Very responsive when I emailed them with a question.
June 25, 2017
Unprompted review
Didn't receive my order
Didn't receive my order! I emailed twice asking about the whereabouts of my order and still haven't received a reply! Im still waiting for my order and a email. Bad customer service! Not very happy!
June 20, 2017
Unprompted review
quick and efficient
June 18, 2017
Unprompted review
great service!
June 11, 2017
Unprompted review
Excellent Service
June 9, 2017
Unprompted review
Refused sale meaning I suffered.
When I went to this website having purchased from it before having had a positive experience, I didn't expect the poor customer service I would experience this time round.
I have suffered unfortunately, most of my life, at some time or another, like most others, an annoying cough all with our own analogy or word we use to best describe just how bad the cough is. I acknowledge that there are some people who are far more intelligent than me out there, they are called Doctors and that some coughs require are far more serious level of investigation. For some reason, and only the people at DIMEC know, be it they deny it or not, because I had brought the item before from them, refused to sell me the item, 1 can only assume because they thought I am a "Hillbilly Heroin" abuser as one Doctor joked with me re this incident.
I wouldn't normally take such things to heart but I expect a higher level of questioning and decorum from Pharmacist Doctors and as someone that has anxiety issues about wasting Doctors time, its this sort of behaviour, which I am sure he or she has justified in their own head is fine and covered their own arbusem, it's not fine & I am thankful to Clear Chemist and their Doctors for their help.
June 8, 2017
Unprompted review
Brilliant!!
Brilliant!!! Extremely fast delivery. Have used this retailer before and will again because they very fast and not overpriced like some other places i know! Thank you again for a superb service
May 30, 2017
Unprompted review
great online pharmacy
i have used dimec numerous times and they've always provided a great service. order normally comes next day if you select first class post.
May 18, 2017
Unprompted review
Good service no problems would recommend
May 15, 2017
Unprompted review
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