The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more
Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more
Company replied
As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more
Company details
Information provided by various external sources
Dimec was purchased by the Co-op in September in 2018.
Contact info
United States
- www.dimec.co.uk
Great service
I got my order on time and as described, I would definitely recommend
December 6, 2016
Unprompted review
Brilliant service
Fantastic service, I ordered my item Monday evening, they dispatched it Tuesday morning. Would highly recommend
November 28, 2016
Unprompted review
Delivered exactly what I ordered on time.
I found the information available about the product really helpful and the product arrived safely and on time. I also found ordering straight forward and easy. Excellent all round.
November 23, 2016
Unprompted review
Well priced product promptly delivered
Was able to buy kaolin and morphine which is now unavailable over the counter. Excellent product I've always had in the medicine cupboard for upset stomachs. Well packaged and dispatched promptly.
November 21, 2016
Unprompted review
No complaints here.
Bought some cough syrup. Arrived next day. Will definitely use again.
October 26, 2016
Unprompted review
excellent allround service
Website very easy to use, fast response and shipping when ordered, delivered within 24 hours has stated when ordering.
Will use again and recommend to others if your looking for a nice simple worry free service.
October 21, 2016
Unprompted review
Dimec
Very good ,quick service a pleasure to order from,I will be back.
October 16, 2016
Unprompted review
Great website and app
Used DIMEC for a while now and just started using their app for my prescription from my doctor. Very quick efficient service all round, the app is brilliant! No more trips to doctor to order my medicines :)
October 15, 2016
Unprompted review
Perfect service
First time I have used dimec and I am very happy with the prompt dispatch and delivery of my order. Will use again! 5*
October 15, 2016
Unprompted review
Good
I gave 3 stars because of delivery time which longer than expected.
October 15, 2016
Unprompted review
Reply from Dimec
Hello
Many thanks for your feedback. We'll let Royal Mail know your delivery took slightly longer than expected as looking at your account the items were dispatched straight away.
Kind regards
DIMEC Pharmacy Team
kaoline and morphine
Have used this item for years as my mother before me dI'd and disappointed that local chemists stopped stocking it so very happy that I can still get it here service very good and delivery excellent will be a returning customer
October 12, 2016
Unprompted review
Private medicines
Struggle to get appointments with my GP and need migraine medicines every so often. Order through the private medicines section. No complaints, very quick service and usually comes next day! Will use again
October 11, 2016
Unprompted review
Great as described
Clear site, easy shopping experience. Received notification and items arrived as described. I rang up for some advice before purchasing and customer service team was very helpful. Will use again
October 11, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.