The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more
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See what reviewers are saying
I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more
Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more
Company replied
As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more
Company details
Information provided by various external sources
Dimec was purchased by the Co-op in September in 2018.
Contact info
United States
- www.dimec.co.uk
Buying
DIMEC are very good and fast delivery i would buy again thank you
October 11, 2016
Unprompted review
Poor...
Refuse to sell their precious products as and when they feel like it
Avoid, they are terrible
October 10, 2016
Unprompted review
Reply from Dimec
Hello
We've had a look into your order and can see that it was for a product called Codeine Linctus. We have to be very careful with sales of this product as it is only intended to be used for a short period of time.
This is why we have the policy on our website you may only purchase one bottle every three months.
When going through the checkout, we can see that you ticked the 'yes' box to the question 'I have read and understood the policy on the sale and supply of this product'. However, when we look at your account, you have tried to place a number of orders well within this time frame, hence your order wasn't issued this time.
We take patient safety very carefully and felt in this instance it was best to recommend you visit your GP to assess your symptoms further rather than make additional supplies that would contravene our three month policy.
Kind regards,
DIMEC Pharmacy Team
Prompt, efficient service!
DIMEC was easy to use and I will not only continue to utilise their services, but I will also recommend them to others. Well done, DIMEC!
October 10, 2016
Unprompted review
Excellent service, 5 star!
I would highly recommend this very professional & genuine service. Very quick postage plus options like next day delivery! I would give them 5* rating.
September 30, 2016
Unprompted review
Excellent service and products!
Been using DIMEC for a few months with several orders. Great and cheap deals which makes it much easier to order online than go to the pharmacy that charges you a bomb! I would defo recommend DIMEC to anyone with any pharmacy needs!
10/10 for email communication and delivery.
Best regards
D
September 15, 2016
Unprompted review
Great when the goods arrive; poor experience when they don't
I had one order which went fine, and then another which went wrong. Royal Mail "lost" the parcel, so they dispatched a replacement, but to the address from the first order not the (different) address from the second order, so it didn't arrive either. I had to chase it, several times, and work out myself what had went wrong before a refund was provided. The communication frequency was poor - I had to drive it. The person I interacted with was polite, when I heard from him - no complaints about that. According to TrustPilot, 2 stars means "Poor - an inadequate experience with a lot of friction", and that about sums it up.
August 13, 2016
Unprompted review
Good service but expensive
July 19, 2016
Unprompted review
Quick and profetional
My order was prossessed quickley, In was very impressed. thank you
July 18, 2016
Unprompted review
First time not last time
WILL DEF USE AGAIN. Next day delivery. Prompt service xxx
July 15, 2016
Unprompted review
Amazing Service and products
The speed in which items get delivered is fantastic and the products are great!!!
will be using them again !!
Great Job Dimec!!!!!!!
July 5, 2016
Unprompted review
My mistake
Great service, fast reply I wrote negative feedback because I mislead pharmacies;] I get the parcel in the next day, really great service and contact!
June 28, 2016
Unprompted review
Reply from Dimec
Hi there,
Your order was placed and dispatched on 15/06/16.
We've had no communication from you as to why you need a refund.
Please let us know what has happened to your order and we'll try and sort it for you as soon as possible
Kind regards,
DIMEC Pharmacy
good service
Excellent service came next day on 1st class,good products,would use again
June 14, 2016
Unprompted review
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