Directglassonline Reviews 

42
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Ordered glass splashback in October. Didn't arrive until late December after having to chase it up. When it did arrive, it was smashed. Emailed them and accepted a refund,but still waiting. Now jus... See more

Rated 1 out of 5 stars

Direct glass online are a husband and wife team of frauds. Rob halsall has had multiple companies and collapsed everyone. This time he transferred all his assets to Emily halsall his wife and is n... See more

Rated 5 out of 5 stars

No issues what so ever . Easy service and glass looks great. 3 lots ordered all different sizes ,15 working days from order to delivery and straight to my front door no issues at all delivered exactly... See more

Rated 1 out of 5 stars

Company gone bust. Now chasing recovery of funds for order placed 15 December. 2-3 wk delivery time quoted. Emailed when didn’t arrive. Frustrated that they said it would be delivered week commencing... See more

1.7

Bad

TrustScore 1.5 out of 5

42 reviews

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1.7

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(42)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivered as promised

I was nervous about ordering as couldn’t find many reviews online but thought I’d give it a go. Communication is very brief - only one email to say order received and wouldn’t receive anything again for 15 working days. After this time passed was about to chase them up when I got an email from courier to say they were delivering next day. Products all as ordered, good quality, delivered in promised time frame and price very competitive. Would have given five stars if there had been a few more updates as to how order was going as I was starting to think I’d never hear from them again.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

Easy to order and a good price. Glass arrived on time and delivery driver was very helpful. I would definitely recommend.

October 22, 2021
Unprompted review

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