Discounted Heating 

NO ANSWER TO 2 EMAILS AND WAITING ON THE PHONE FOR 30MINS AND STILL NO ANSWER. Bought 3 toilets and one is leaking, all I want to do is return for a refund, no way to do it!
So if you need customer service forget it.
Very poor.

Exactly as expected, good quality items delivered swiftly

The product range offered was good and once the online order was placed the delivery service was excellent. No problems at all about using these guys again!

Bought two radiators online from this firm because they had the sizes and styles I required, and were the cheapest. I was told a delivery date, which actually happened! Would definitely buy from them again when the remaining three radiators need changing.

Great product, easy to fit, it just took far to long to be delivered

Good products.
Good Value.
Good service.
Careful and polite delivery driver.
Would buy from again

After a week and a half and no sign of my product I rang up to see where it was. I was then told that they no longer stock the product and someone SHOULD have been in touch to tell me!? I then asked for the refund.. Another couple of days and no refund still so I emailed them.... Another couple of days with no response so I rang up again and finally get the refund! Unbelievable!

Your web site is good and I can't quibble with your range or prices. I called to track my order and got through first time, promised a call back next day but am still waiting. I tried to call various times after that but could not get through. I emailed to track my order today but this request to fill in the survey is the only response so far. I understand that deliveries can be delayed at this time of year, I can live with that so long as I know.

Ordered on a Tuesday evening, hoping delivery might be before the weekend.
Delivery was on the next Monday. Communication was very good though, got an email stating what day and time delivery would be.
Excellent quality product for a very good price.

I received my order ref number stating the item was out of stock even though it was showing as in stock on the website. I waited a couple of week to see if it would arrive. However upon non-receipt of the product, I have tried to communicate via email and phone (phone messaged stated 'temporarily out of service', and I am still waiting for either a reply to one of my numerous emails, refund or product!!

Easy to use website, the part was the cheapest around. Easy ordering and the part was easy to fit and did what it said it would, would use again.

The part I ordered was a replacement for the previous generation EP range,
the new one simply fitted on the existing baclplate no need to any re wiring.

Would recommend the part and the seller to anyone.

Fast and efficent - good quality product

Very happy with the product delivery a bit slow not enough communication but overall satisfied.

I still haven't received the order

When I ordered I quickly received an email to confirm payment. However, in spite of a couple of emails I never received confirmation of the order itself. It was only when the item reached my postbox that I was able to relax. Not very good methinks.

I ordered a clock on the 15th November its now the 29th & I still do not have the clock; I have been poorly served & am very disaopinted.

Taking the day off work to await my order. I called to see if I could get a ETA, only to be told, Oh just as well you called, your order is out of stock and won't be available until mid January. Don't know when they were going to inform me of this. Order cancelled and refund given (quickly). Lesson learned!!! :-( . I might have even waited till mid January if I was indeed told this in the first place.

I would wholly recommend this company as they did exactly as promised. Very good value and service.

Web-excellent,OnLine Ordering-easy,Price-superb,Proposed Delivery Date-reasonable,Actual Delivery Date-let down by courier [waited in all day] Rang Number Given On Email [took 7mins to speak to someone] & did not ring back, Rang Again Next Day- [took another 15mins on the phone sorting problem out ], Promised Delivery This Afternoon - won:t hold my breath!

Don't bother looking elsewhere