Discounted Heating 

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Rated 1 out of 5 stars

I would give this 0 stars if possible. Ordered a sink to arrive within 7-10 days delivery. Ordered 18th October. Phoned 27th October to check delivery status and were told it wouldn't arrive until... See more

Company replied

Rated 3 out of 5 stars

Super helpful chap rang me to speak to me about parts of my order being delayed. Really good communication and I got a bargain deal shower door for around £60, normally more. You can collect from your... See more

Rated 3 out of 5 stars

The boiler has arrived and is now sitting outside the back gate. The driver asked for help with it but I am disabled. It is also too wide to go through the back gate whilst packed. This may all... See more

Rated 5 out of 5 stars

I wanted an electric fire that would complement my other furniture (obviously). Quick look on the internet. Found what I wanted and Discounted Heating quoted the cheapest price (including delivery). W... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Boilers, Radiators, Heating and Combi Boilers, Bathrooms Showers Bathroom Suites, Fires, Designer Radiators, Oil Tanks, Electric Boilers, Sanitary Ware, Bathrooms plumbing and heating products


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(319)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Service

It was great to find a radiator online for an excellent price you delivered the item in perfect condition and in a timely manner a great online store.

Ian McLeod

November 28, 2013
Unprompted review
Rated 1 out of 5 stars

Bad, bad, bad!

I ordered some stuff on 20th Nov. Delivery promised for 28th Nov (today). By 2pm stuff hadn't turned up so phoned as advised by the delivery confirmation email. Bloke on other end of phone said he'd contact the delivery driver and either phone or email with an update. It's 5 o'clock now and guess what - not a dicky bird. I paid for this stuff to be delivered. Having waited 8 days for these stock items and stayed in all day today I''m well miffed so, once bitten, twice shy - I won't be coming back here again anytime soon.

November 28, 2013
Unprompted review
Rated 3 out of 5 stars

Don't trust delivery dates

Scheduled for Monday delivery, 'ring if not delivered by 2pm.'
Order stated as COMPLETE/
Rang Tuesday morning, hanging on 'phone for ages, 'sorry will deliver Wednesday am.
Arrived, but after 4.30pm

November 27, 2013
Unprompted review
Rated 5 out of 5 stars

Value for money and good service.

I purchased a new central heating programmer from Discounted Heating, as my old one had given up the ghost. I did a search on line and found them to be, by far, the cheapest for my required item. I placed an order on the 19 November and they advised me by Email that it would be delivered on 25 November, which it did. What more can you ask.

November 26, 2013
Unprompted review
Rated 2 out of 5 stars

Postal charges

Product was as expected, delivered on time, however repeat order is unlikely while you impose delivery charges to Scotland
WHY is there a postal charge to Scotland and not England and Wales
Please respond

November 26, 2013
Unprompted review
Rated 5 out of 5 stars

Easy peasy

Easy to find what I wanted. Easy to order. No problems changing the delivery date. No problems with the delivery. What more could you ask?

November 25, 2013
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE

The first time I have used this company, Concerned at first as the money was taken out of my account and the goods were out of stock. but was reassured by the way the company kept me informed by E mail. The goods were promptly sent to me when they were back in stock. So keen pricing and prompt service means I will use discount heating again.

November 25, 2013
Unprompted review
Rated 4 out of 5 stars

Product, a mixer tap, not working properly - awaiting a replacement to fit later this week and hoping this will work OK.

Purchased a mixer tap which was delivered OK but after fitting it appeared to have a machining fault. Awaiting a replacement which was readily agreed to on an exchange basis. I am not looking forward to having to remove the "faulty" product and fitting a replacement later this week - it will probably take me half a day when I should be gardening instead!!

November 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service - real people who listen!

We needed a new boiler and needed it in a hurry. Phoned Discounted Heating on Monday and spoke to the adviser. We had a plumber available for Saturday so we needed the boiler delivered by Friday. Discounted Heating took note of the urgency of the delivery and we had a delivery man knocking on our door at 8:30 on Friday morning. Excellent service!

November 23, 2013
Unprompted review
Rated 1 out of 5 stars

Survey request arrived before the goods!

Goods were ordered as in stock. Delivery date was advised by email as 6 days after order date. Delivery did not arrive. Called Customer Services the next day and were told it would be delivered that day. Still not arrived but this survey request did.

Called Customer Services again (Saturday) but no one in until Monday. No idea when goods will arrive. This is not good for our business.

November 23, 2013
Unprompted review
Rated 1 out of 5 stars

not good

placed an order for over a thousand pounds 9 days ago received no confirmation of order in fact no communication what so ever rang up after 6 days to be told would here something on Friday but nothing yet what can I say but getting worried now

November 22, 2013
Unprompted review

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