Initially bought a visonic powemaster 10 when I got stuck setting up the panel advice was freely give resolving my problems I have added to my system always buying from sapphire I had a key fob... See more
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Purchased a " PowerMaster 33" completely wireless alarm system. I decided to go for a DIY installation. The unit arrived as described "Next day" and was well rapped to protect the components. Fitting... See more
Hi. Realy good communication with them. Quick response. Fast delivery within one day. Low prices compare to another companies Good quality products and low price of shipping. Easly to pay through Pay... See more
I placed an order for delivery to Sweden, unaware of profucts being incompatible with my existing equipment bought in Sweden. Saphire contacted me and informed me of the fact that the products differe... See more
Company details
Information provided by various external sources
Burglar Alarms, CCTV and associated security devices On-line store for Burglar Alarm and Security Equipment. We supply professional-quality security products from the major manufacturers including Visonic and Texecom. Our content-rich website is packed with information relating to the design and installation of security systems aimed at the do-it-yourself installer.
Contact info
24 Sycamore Avenie, WA11 0JP, St Helens, United Kingdom
- 01744604751
- sapphirealarms@yahoo.co.uk
- www.diy-alarms.co.uk
4.7
Excellent
597 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
July 4, 2018
Unprompted review
Super fast transaction
Super fast transaction, lots of help sorting out my problem would use again.
June 27, 2018
Unprompted review
Great service
June 25, 2018
Unprompted review
Great Service
Fast delivery of my order. Have no hesitations in recommending Sapphire Alarms.
June 25, 2018
Unprompted review
After filling my basket
After filling my basket. I discovered you didn’t shop for Denmark any more. I wrote you a massage, asking why. You never responded. Instead you asked for a trustpilot Review about my last buy!!!!!!!!!!
This you can do better.
June 25, 2018
Unprompted review
Reply from Sapphire Alarms Limited
Dear Customer
As explained in our original reply. The reason you could not complete your order was because you had batteries in your basket. We do not ship batteries to Denmark.
Regards
Sapphire
Purchased an alarm fob battery
Purchased an alarm fob battery. A genuine item (not a copy) . Cheaper than anything similar on eBay and with acceptable postage. Arrived quickly.
June 24, 2018
Unprompted review
Excellent response and delivery
June 20, 2018
Unprompted review
One of only two sites to have the part…
One of only two sites to have the part I needed (even my alarm provider couldn't supply it!). Easy to navigate site. Easy, secure purchase at a good price. Update e-mail. Rapid delivery, well packaged. Part worked and saved my system (only alternative was a new panel).
June 18, 2018
Unprompted review
Excellent
Excellent customer service with quick replies. Products seem to be cheaper than elsewhere with quick dispatch and delivery.
June 16, 2018
Unprompted review
Quick delivery
Quick delivery, items not available were delivered the next day .... good customer service from helpline .., recommended
June 11, 2018
Unprompted review
Very fast and efficient service
Very fast and efficient service, would recommend.
June 4, 2018
Unprompted review
Site easy to use and super fast…
Site easy to use and super fast delivery. With great products
June 4, 2018
Unprompted review
Great service and quality product
Great service and quality product. No complaints at all.
June 3, 2018
Unprompted review
Happy Customer
Does what it says. Fast and easy service. Would definitely use them again
June 1, 2018
Unprompted review
Promot Action n Delivery
May 29, 2018
Unprompted review
Having tried to set up an account on my…
Having tried to set up an account on my phone the link to have to pay by PayPal rather than by card was extremely frustrating, so I didn’t actually buy what I needed from you.
May 28, 2018
Unprompted review
Reply from Sapphire Alarms Limited
Paypal is our chosen method of payment as it protects both the seller and the buyer. We are sorry that you appear to have found the payment process frustrating whilst using a mobile phone.
Parcel delivered in less than 24 hours
Parcel delivered in less than 24 hours. Sapphire and the delivery courier e- mailed me 5 times to show progress of the parcel. Couldn't have expected better service. First class.
May 28, 2018
Unprompted review
Great servce, prompt delivery, best prices!!!
May 27, 2018
Unprompted review
I ordered some alarm key fobs and they…
I ordered some alarm key fobs and they kept me updated and sent the items quickly. I was impressed.
May 26, 2018
Unprompted review
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