Dobbies Garden Centres - Andover Reviews 265

TrustScore 4 out of 5

3.8

Salisbury Road, SP11 7DN Andover, Hampshire, GB


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Rated 1 out of 5 stars

I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bra... See more

Rated 3 out of 5 stars

I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... See more

Rated 5 out of 5 stars

I was looking for assistance in purchasing an artificial tree when Mel ( 21367 ) came to assist me. She was professional, polite and a very lovely person. Nothing was too much trouble. Dobbies should... See more

Rated 3 out of 5 stars

Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Salisbury Road, SP11 7DN, Andover, Hampshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

265 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I took my mother and father in law out…

I took my mother and father in law out for coffee and cake also brought there dog little shitzoo loved it staff all so nice from garden centre staff to the lovely restaurant staff made us laugh great team , more water bowls for dogs only 1 that was nearly empty but still good.

June 25, 2023
Rated 4 out of 5 stars

Smallish friendly garden centre

Displays of plants are well kept and look lovely. Staff are always around to give help and are always obliging.
It was a hot day and the restaurant was too hot, needed more ventilation, but we got a table outside to enjoy our drinks and cake.
Staff were all cheerful and friendly throughout.

June 19, 2023
Rated 1 out of 5 stars

Andover store experience, terrible upper management.

Went into the Andover store and was shopping. A young girl and a bald older man were talking to there staff in a disgusting way. It was not an enjoyable experience, I suggest they have a training session in management and people skills.

May 22, 2023
Unprompted review
Dobbies Garden Centres - Andover logo

Reply from Dobbies Garden Centres - Andover

Hi, thanks for taking the time to leave a review. I am so sorry to hear about your recent experience while visiting our Andover store. I will share your review with the regional manager so they are aware of your disappointing experience. Thanks - Lucy

Rated 5 out of 5 stars

Happy customer

I found everything I needed and the lady at the checkout was really pleasant, asking me about my garden and taking an interest.

February 23, 2023
Rated 1 out of 5 stars

Terrible food

Went to Dobbies Andover and had the worst breakfast Ive ever had… and I’ve had a few! 2half of mushroom, 2 sausages hardly cooked, bacon inedible and half a burnt tomato!!! If you want good food go elsewhere

December 12, 2022
Unprompted review
Dobbies Garden Centres - Andover logo

Reply from Dobbies Garden Centres - Andover

Hi, Thank you for taking the time to leave your review. I am sorry to read that you had unsatisfactory breakfast on your recent visit. I have sent you a request for some more information, so I can bring this to the attention of the relevant management team and ask them to contact you back to help resolve this with you. Best wishes, Karen

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