I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bra... See more
Location
Switch locationSalisbury Road, SP11 7DN Andover, Hampshire, GB
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See what reviewers are saying
I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... See more
I was looking for assistance in purchasing an artificial tree when Mel ( 21367 ) came to assist me. She was professional, polite and a very lovely person. Nothing was too much trouble. Dobbies should... See more
Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Salisbury Road, SP11 7DN, Andover, Hampshire, United Kingdom
3.8
Great
265 reviews
Hasn’t replied to negative reviews
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Went to Dobbies to get some paving…
Went to Dobbies to get some paving stones. When I got to the till the lady said if you become a loyalty card member now you will save 20% on todays shopping. She was very informative and pleasant and I’m very happy to have signed up and saved a good deal of money. Also found other members of staff very helpful.
October 2, 2022
Very good service.We wanted to have a…
Very good service.We wanted to have a meal , but unfortunately our Dobbies does not have meals
October 14, 2022
Fantastic lay out
Fantastic lay out, quality plants reasonable pricing and cheerful, helpful staff, well done!
October 4, 2022
Went on Friday you had some things I…
Went on Friday you had some things I need then it started to rain no umbrellas were available so that was that not good
September 30, 2022
The restaurant kitchen was closed but…
The restaurant kitchen was closed but no sign to state that this was the current situation so having stood in the line we had to go back to look at the cakes - which we had dismissed as we wanted a hot meal.
September 17, 2022
Snack
Very nice as usual. No saucers available for hot drink. Not usual. Being washed we were told.
Debit card accepted in main till but not restaurant - still.
September 28, 2022
Very helpful staff.
September 23, 2022
A terrific improvement
September 11, 2022
The food is first class
The food is first class, but we miss the dinners that used to be available
September 10, 2022
Lovely lunch with friends.
September 9, 2022
Reply from Dobbies Garden Centres - Andover
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks - Lucy
Clean and well organised with a nice…
Clean and well organised with a nice coffee shop that lets you have your dog undercover.
September 2, 2022
Well worth a visit for plants and a lunch.
Very good selection of plants and staff are very helpful. The restaurant had a varied selection of meals and cakes and well worth a visit.
September 7, 2022
Reply from Dobbies Garden Centres - Andover
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
Reply from Dobbies Garden Centres - Andover
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
Need to place houseplants in a lighter position…
Need to place houseplants in a lighter area there's often a lot of leggy ones reduced. The toilets although clean smell horrid regularly there must be a plumbing problem. On the plus side the staff are friendly.
September 6, 2022
We found it as good as always.
We found it as good as always.
Perhaps it would be better if the menu was improved.
September 5, 2022
Reply from Dobbies Garden Centres - Andover
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
Popped in for a few plants
Popped in for a few plants. Thought we had time for a quick member's cup of tea, won't be doing that again!
The service was exceptionally slow and the young girl, although polite, needs basic training in holding a tray. I'm not sure she'd pass a hygiene test.
September 5, 2022
Reply from Dobbies Garden Centres - Andover
Hi Paula, Thanks for taking the time to leave a review and I am sorry to hear of the slow service you received in our Andover store. I will ensure this is fed back to the store for you. Thanks - Jemma
Some things I wanted are just not in…
Some things I wanted are just not in stock or have been dropped completely. Also as it was my birthday I asked if the cashier knew if the birthday treat for Dobbies card holders had been dropped - she said she didn't know anything about it - so I just bought compost which was this time in stock so not a completely wasted journey
August 23, 2022
Reply from Dobbies Garden Centres - Andover
Hi, Thank you for your review. I am sorry to hear that you have been unable to find the products that you were looking for. I have forwarded your feedback to the store management team for them to look into this for you. I have also sent you a message privately with regards to your Birthday Treat. Best wishes, Karen
My free coffees and cake
Visited Andover Hampshire Dobbies for coffee and cake. Very nice .
August 22, 2022
Reply from Dobbies Garden Centres - Andover
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
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