Visited garden centre and restaurant. Again, for third successive time, disappointed with the restaurant. We were seated quite quickly, however after 20 mins we left as no staff had been to our tabl... See more
Company replied
Location
Switch locationSiddington, GL7 6EU Cirencester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We visited the restaurant for afternoon tea for my dad's 91st birthday and we were all blown away by how perfect it was. Sunshine was streaming through the large windows; the food was fresh, delicious... See more
Visited Dobbies so often over years. Recent visit was a real disappointment!! It was obvious a new employee was on coffee bar, she needed constant advice/help and so had to constantly call guy doing c... See more
Company replied
An overrated breakfast at best. No scrambled but a fried egg instead? No sausage but an extra rasher of bacon. Told we couldn’t sit near the window in an empty restaurant. During our meal, the w... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Siddington, GL7 6EU, Cirencester, United Kingdom
3.5
Average
521 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff extremely welcoming and helpful.
April 12, 2023
Good selection of products including…
Good selection of products including hotel chocolat
April 12, 2023
Worthwhile visit Well stocked garden centre with great…
Well stocked garden centre with great choice of plants.
Clean and comfortable restaurant with efficient and courteous staff that took our order and drinks and food on our table in record time. Tasty and good value food. Excellent experience
April 5, 2023
Always enjoy our Dobbies
Staff were attentive, knowledgeable, courteous and helpful. Stock was plentiful and comprehensive. Prices were acceptable and the food in the restaurant was very nice. We also always enjoy chatting with other customers and their dogs..!!
April 5, 2023
We visited the restaurant for afternoon…
We visited the restaurant for afternoon tea for my dad's 91st birthday and we were all blown away by how perfect it was. Sunshine was streaming through the large windows; the food was fresh, delicious, and beautifully presented; and our waitress, Lorraine, was amazing. I would say that she went out of her way to make Dad's day special, but everything was so natural that I suspect she was just being herself. Every restaurant needs a Lorraine.
April 4, 2023
Unprompted review
Love the colour and choice of new…
Love the colour and choice of new plants and bulbs. Good prices for great quality plants. Lots to browse Inc gifts and lovely garden furniture. Always enjoy drinking coffee and eating cake in cafe and staff always knowledgeable and helpful in store
March 14, 2023
The staff were and always are very…
The staff were and always are very helpful, whenever you ask questions.
Allan was particularly helpful to us, on this occasion as we were looking at garden furniture.
They were having problems with their till on the drinks and cakes area, but we were soon directed to a table in the restaurant section where we ordered our coffees.
Cirencester Dobbies is always good; clean toilet facilities, and the eating areas are always kept clean. I often meet friends there for coffee and catch up.
March 10, 2023
Lovely choice of spring plants
Lovely choice of spring plants - bought too many!! You can tell they are all looked after really well & they look lovely in our planter.
March 1, 2023
Like a kid in a toy shop
Enjoyable afternoon looking round all depts. Great coffee shop with plenty of room.
February 20, 2023
Great friendly team around the store…
Great friendly team around the store and at the check outs
February 23, 2023
Restaurant excellent service and food
February 6, 2023
A quick and easy shopping experience
A quick and easy shopping experience. Easy to park, good levels of stock. The Cafe was pleasant, deluxe chocolate drink was delicious. No queues at any of the the checkouts.
February 6, 2023
Very friendly and helpful waitress
Very friendly and helpful waitress. Clear evidence of supervision ...impressed. food good too and sensible price
February 4, 2023
Cirencester Dobbies Restaurant
Cirencester Dobbies Restaurant is very friendly and very helpful, the food and drinks are always brilliant. recently we had a problem booking an occasion online with a gift card so we went to the restaurant and a very helpful lady called "Nina" who was very helpful booked it for us. We always like going to Dobbies in Cirencester!! because the staff are so friendly and the food is very nice
January 31, 2023
Unprompted review
Dobbies are alway helpful
Dobbies are alway helpful, very friendly and the cafe is always a pleasure to go into.
January 26, 2023
My visit was for something specific…
My visit was for something specific which I found and purchased. I was also able to takeaway my complimentary birthday gift.
January 24, 2023
Visit to Dobbies Cirencester
Had a coffee and cake and the person serving us was very friendly and helpful. Also got bought a lovely Christmas decoration and coat in sale.
December 30, 2022
Good choice of products
Good choice of products. Lovely restaurant/cafe. Great staff.
December 18, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.