Good to get some discount for my plants but a staff member didn’t mention the 30 day trial period when asked about the advantage card.
Location
Switch locationEthiebeaton Park, Monifieth, DD5 4HB Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Morgan,Calum and Debra helped me today smiling and happy creating a happy atmosphere. Great selection of beautiful plants instore and outside.Plant area looking well stocked and so tidy Diane and Mal... See more
Travelling a long way to visit the Garden Centre so needed to know the online information was corrects I tried phoning. I stayed on the phone for more than 5 minutes with no answer so I redialled try... See more
Dobbies of Dundee Restaurant We went here as easy access for wheelchair user Sandwich’s were delicious 👍🏻 Unfortunately the cheese quiche was missing cheese 🧀 it was awful just egg Spoke... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Ethiebeaton Park, Monifieth, DD5 4HB, Dundee, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Need more staff
Tills are the slowest moving cues and never all open always been like that.
Great selection great service lovely staff
Dobbies so handy for lots of things from food to gift ideas as well as being a great garden centre. Staff are all so helpful and friendly. We always use the restaurant with our twin grandchildren who love it. A big shout out to the restaurant staff Alison and Jacqui that look after us so well and help entertain and clean up after our two messy toddlers.

Reply from Dobbies Garden Centres - Dundee
Go to Costa
Been 3 times recently, twice for breakfast. Dobbies is convenient for meeting our friends. First visit the food was hot (ordered and brought to the table) and tasty but the waiting time was ridiculous at the till, for the coffees and paying. Last Thursday 31 March, breakfast was on the hot plate, so cold by the time we waited on our hot drinks, very disappointing. Yesterday we only wanted a scone and a drink and we ended up leaving the queue and going to Costa across the road. The cafe is a disaster zone - staff are friendly but clueless. Surely if only one person is making coffee, then another can take the payment?
The cafe is clean, the same cannot be said for the toilets in the main shop...............

Reply from Dobbies Garden Centres - Dundee
No de-caf coffee
We went for a coffee after spending over £60 to find there was no de-caf coffee at all. The staff were all really busy in the restaurant so we spoke to a manager of the garden centre who said, yes they had run-out the day before. There is a Sainsbury in the garden centre so they could easily have got some. Not best pleased at all as we came away with no hot drink from our card.

Reply from Dobbies Garden Centres - Dundee
My shopping experience in store was…
My shopping experience in store was just as I would have expected friendly staff and well stock.However the products I purchased were not of the standard I would have expected. I purchased various packs of flowering bulbs when it came to planting the bulbs I was very disappointed in the quality all of the packages had defeat bulbs. This is not what I expect from Dobbies.

Reply from Dobbies Garden Centres - Dundee
Excellent selection of cards which is…
Excellent selection of cards which is all I came in for ! Would recommend

Reply from Dobbies Garden Centres - Dundee

Reply from Dobbies Garden Centres - Dundee
I was looking for certain items &…
I was looking for certain items & wanted more than were on display. I asked a member of staff at the checkout, who tannoyed for a departmental assistant who attended promptly & provided myself with the additional items without delay. Both staff members were very helpful & professional. The store appeared clean & well organised.

Reply from Dobbies Garden Centres - Dundee
Very happy with service and staff and…
Very happy with service and staff and a good breakfast. And we will get our garden furniture on Sat thankyou .

Reply from Dobbies Garden Centres - Dundee
Enjoyed our visit
Our first visit since Covid began as we were shielded. Loved the garden. Lots of beautiful plants to choose from.
Only disappointment was the state of the toilets.
Not very fresh. Toilet paper everywhere. Just old cubicles from years ago.

Reply from Dobbies Garden Centres - Dundee
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Excellent plants. Good variety of gardening equipment.

Reply from Dobbies Garden Centres - Dundee
First Class Garden Centre
Great selection, as always, and helpful staff. Good access and parking. Superb coffee house and restaurant facilities. Club card a valuable "bonus".
Pleasurable visit
It is always a pleasure to visit Peterborough Dobbies as you never know what will be on display for me to buy, whether it be homeward, giftwrap, books and children or the wonderful array of plants.
Good service and plenty to chose from…
Good service and plenty to chose from and a great cup of coffee 👍a nice day out
The customer service given by Debbie…
The customer service given by Debbie was excellent
Favourite garden centre
Always a great shopping experience at Dobbies, lots of space to move around and staff are always friendly and helpful.
Great selection of plants as well as household items, clothing and the food hall is well stocked with a good variety to suit all tastes.
Great choice of food and drinks in the restaurant too.
Nice place for lunch
Went to Dobbies Dundee for lunch and was not disappointed. The food and the service was very good. Had a wander around the garden centre and usual it was clean and tidy.
At restaurant always made to feel…sad state of affairs
At restaurant always made to feel everything appears to be a bother. Never greeted or served with any enthusiasm.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







