Dobbies Garden Centres - Gailey Reviews 272

TrustScore 3 out of 5

2.9

Saxon Cross House, Watling Street, ST19 5PP Gailey, Staffordshire, GB


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Rated 4 out of 5 stars

4 ladies had a wonderful afternoon tea on saturday May 2nd which had been prebooked, and so avoided any queues. It was good service, lovely section of cakes and sandwiches and great value for money. T... See more

Rated 3 out of 5 stars

Regularly visit Dobbies at Gailey as I have a loyalty card which is good value for the free drinks each month. Decent garden centre with good choice of plants, at average prices. The biggest problem... See more

Rated 1 out of 5 stars

Visited Dobbies at Gailey today with a view of lunch in their restaurant. This used to be a lovely garden centre to visit and eat before they made the restaurant dog friendly. Today there were dogs... See more

Company replied

Rated 2 out of 5 stars

Long waiting time yet again in the restaurant 20 mins to get served with cake and coffee. 3 couples left the queue in disgust. Spoke with a young lady in queue next to me who stated she had worked in... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Saxon Cross House, Watling Street, ST19 5PP, Gailey, Staffordshire, United Kingdom

2.9

Average

TrustScore 3 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dobbies plants.

We found what we were looking for and are happy with it but we thought some of the plants were expensive compared with out of town garden centres.

January 14, 2022
Rated 4 out of 5 stars

Lack of price match

Unfortunately lots of items in the store were not logged correctly at the til, quite disappointing as the queue is then held up and it’s not the customers or the ladies on the till’s fault. Easily remedied though! 🙂

January 13, 2022
Rated 4 out of 5 stars

I’ve visited Dobbies 3 times recently

I’ve visited Dobbies 3 times recently. I appreciated the ‘free’ coffees (courtesy of my membership) and thought the items for sale in the shopping areas were fairly comprehensive. I was disappointed to find the clothing and handbag area had disappeared and been replaced with much more expensive handbags which I was not impressed with. Overall very satisfied.

December 24, 2021
Rated 5 out of 5 stars

Bought my Christmas tree from Dobbies…

Bought my Christmas tree from Dobbies as I do every year. Always good quality.
The lovely assistant helped me with the tree, took it to the desk and then to my car. Wish I could remember his name as I always find him so helpful. Thank you

December 24, 2021
Rated 3 out of 5 stars

Dobbies need improvement

Getting very disappointed no clothes no scarves in store . Waiting time too long in restaurant food cold by the time you order drinks then have to send it back to be reheated ! Not good

December 13, 2021
Rated 3 out of 5 stars

Slow restaurant Service

No issues at all with purchases from the shop. However the restaurant is a different story, processing orders is slow, if you just want a drink you have to queue behind people ordering food which takes quite a long time. One can use the self serve drinks machine but were then do you rejoin the queue - one feels they are pushing in.

December 8, 2021
Rated 5 out of 5 stars

Thanks

Lucky to have this branch on our doorstep. Always a lovely place to visit.

December 8, 2021
Rated 5 out of 5 stars

I enjoyed a pleasant afternoon at…

I enjoyed a pleasant afternoon at Gailey Dobbies with my friend. We met for a snack in the restaurant and a few cups of coffee. The staff were very busy, but efficient. After a browse around the garden centre, we completed a very pleasant afternoon. This will be a regular outing for us.

November 15, 2021

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