Dobbies Garden Centres - Hare Hatch Reviews 193

TrustScore 4 out of 5

4.0

Floral Mile, Hare Hatch, RG10 9SW Twyford, Berkshire, GB


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Rated 1 out of 5 stars

My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more

Company replied

Rated 5 out of 5 stars

Excellent service we received after a online error meant we weren’t booked for our afternoon tea, but the staff and the manager apologised for the issues and gave us lunch and coffee as a goodwill ge... See more

Rated 1 out of 5 stars

Long queues in the cafe & very slow service. Would not bother to come here again. Nothing in the garden centre of any interest. Apart from Cotton Traders it needs more concessions to make it more inte... See more

Company replied

Rated 5 out of 5 stars

Walking in to the garden centre the entrance was clean and tidy, got greeted by a team member when I went in ,a lovely selection of house plants to choose from which was great, went to restaurant f... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Floral Mile, Hare Hatch, RG10 9SW, Twyford, Berkshire, United Kingdom

4.0

Great

TrustScore 4 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

A favourite place…

We always like going to Dobbie's at Hare Hatch. There is lots of stock but it is spaciously laid out. We like the cafe and the choice of food. We had our Granddaughter with us and had promised soft play.We wished there had been a sign before we entered the cafe as she was so upset when we got to the end of the queue and were told it was not open.

October 26, 2022
Rated 1 out of 5 stars

What a shame !

Not your fault bought kids for breakfast and cafe flooded ! Disappointed children though .

October 24, 2022
Dobbies Garden Centres - Hare Hatch logo

Reply from Dobbies Garden Centres - Hare Hatch

Hi, Thank you for taking the time to leave your review. I am sorry to hear that you were unable to have breakfast with your family due to the cafe being flooded. The management team will already be looking into rectifying this issue. Best wishes, Karen

Rated 5 out of 5 stars

I always enjoy a trip to your store!I…

I always enjoy a trip to your store!I have a mobility scooter & it is easy to get around no hazards!Helen in your very handy food section was most helpful!A good selection of greeting cards always in stock.

October 5, 2022
Rated 4 out of 5 stars

restaurant suggestion

I only popped in to make the most of some rewards (extra points and money off) using my Dobbies card, so I bought some food in the food hall, and had breakfast with a coffee in the restaurant. Everything was good and I was pleased to see not much of a queue in the restaurant for a change! The service was good, but it still always takes so long to get a hot drink. Why can't more staff be serving hot drinks? Only one hot drink ever seems to be getting prepared. Surely there is room for another person or machine to make other drinks?

October 10, 2022
Rated 5 out of 5 stars

Great morning

Great morning. Everything went nearly perfectly. Best breakfast . Cotton Traders didn't have what I required but hey ho. Plants and hard landscaping were just right and priced within budget. Overall a great morning

September 19, 2022
Rated 2 out of 5 stars

Lunch not up to standard

Ordered fish/chips & toasted sandwich. Sandwich fine, but no side salad or crisps instead had a plateful of chips, apparently no crisps & salad available. Would have changed choice if I had been told, but were not told - so a bit dry and stodgey
Fish/chips/peas hot, but there was literally more tartare and batter - unfortunately had to really look for fish, not good this time. Will use it for garden centre, but will go to local pub instead of this cafe again. Sorry you have lost a regular customer.

September 13, 2022
Unprompted review
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Reply from Dobbies Garden Centres - Hare Hatch

Hi, Thanks for your feedback. I am sorry to hear that you were unhappy with the meal on your recent visit to our restaurant. I have sent you a request for some more information to allow us to send this feedback to the restaurant management team for them to look into. Best wishes, Karen

Rated 5 out of 5 stars

We had an excellent afternoon tea

We had an excellent afternoon tea
Thank you

September 7, 2022
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Reply from Dobbies Garden Centres - Hare Hatch

Hi, thank you for your lovely review. I am glad to read you enjoyed your Afternoon Tea. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Helpful staff in restaurant and…

Helpful staff in restaurant and checkout, especially because I possess only a cardboard card with my membership no on it. Would be fantastic to own a plastic one, please.

September 7, 2022
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Reply from Dobbies Garden Centres - Hare Hatch

Hi, thank you for your lovely review. I am so sorry that you don't have a permanent card, I have issued one to you today which will arrive in the next 10-14 days.
We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Super selection

Always a pleading to visit. Attractive displays and helpful, knowledgable staff

August 22, 2022
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Reply from Dobbies Garden Centres - Hare Hatch

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Can’t fault the visit

Can’t fault the visit. Easy parking. Plenty of stock, well laid out. Clean and well ventilated. Tills quick and accurate and staff polite.

August 18, 2022
Dobbies Garden Centres - Hare Hatch logo

Reply from Dobbies Garden Centres - Hare Hatch

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 5 out of 5 stars

Dobbies Hare Hatch is great

Dobbies Hare Hatch is great - there is a well stocked garden centre, they have friendly staff and a nice cafe for coffee. They often have reduced plants that still flower nicely. Also useful to have a pet store and small sainsburys.

August 12, 2022
Rated 5 out of 5 stars

Caring and considerate

Caring and considerate. I came in late Sinday,after closing time in the restaurant not feeling too well. A girl got me a glass of and told me sit tbere as long as you wznt. Todsy had jacket potato with my sister. Such a pleasure to go there.

August 8, 2022

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