Dobbies Garden Centres - Hare Hatch Reviews 193

TrustScore 4 out of 5

4.0

Floral Mile, Hare Hatch, RG10 9SW Twyford, Berkshire, GB


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Rated 1 out of 5 stars

My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more

Company replied

Rated 5 out of 5 stars

Excellent service we received after a online error meant we weren’t booked for our afternoon tea, but the staff and the manager apologised for the issues and gave us lunch and coffee as a goodwill ge... See more

Rated 1 out of 5 stars

Long queues in the cafe & very slow service. Would not bother to come here again. Nothing in the garden centre of any interest. Apart from Cotton Traders it needs more concessions to make it more inte... See more

Company replied

Rated 5 out of 5 stars

Walking in to the garden centre the entrance was clean and tidy, got greeted by a team member when I went in ,a lovely selection of house plants to choose from which was great, went to restaurant f... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Floral Mile, Hare Hatch, RG10 9SW, Twyford, Berkshire, United Kingdom

4.0

Great

TrustScore 4 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good but could do better

A lot of the plants are not well looked after. Some that have been reduced would have remained healthy if they had been properly watered. If the plants had been looked after better there would have been no need to reduce the price.
The staff are friendly and very helpful.
The cafe could have the menu placed on the wall rather than 'paper menus'. If on the wall people can make up their minds before arriving at the till and not create a queue by looking over the menu at the counter. It holds the service up. Also it is important to remember that we are still in Covid times and the constant handling of paper menus cannot be sensible. The price of the drinks in the cold cabinet are overpriced considering that there is a Sainsbury's adjacent to the cafe within the store. Perhaps a review of prices would be in order and comparable prices charged to drinks available in the Sainsbury's section.
I have always found that Dobbies is a well run and organised garden centre, the prices are reasonable and the 'club card' worth the money.
The fact that you now provide a recycling facility for plastic plant pots and compost bags. This needs to be publicised more. We only found out about it whilst in store.

August 8, 2022
Rated 5 out of 5 stars

Please visit to Bath Road

Please visit to Bath Road, Hare Hatch centre with grandkids, had coffe and cake, unfortunately that’s all could be provided as no other food available and disposable cups, not ideal but did not stop our enjoyment as cakes are delicious 😊

July 16, 2022
Rated 5 out of 5 stars

Great place

This really is a great place to go, the prices are reasonable and the food was great, very friendly and helpful staff.
As garden centres go the best around here by miles

July 7, 2022
Rated 5 out of 5 stars

I love Dobbies

I love Dobbies! The staff are friendly and helpful, the plants are excellent, they have all the tools and gardening items you need and, to top it all, a first class cafe!

June 28, 2022
Rated 5 out of 5 stars

The free tea/coffee is apprecaited when…

The free tea/coffee is appreciated when you have breakfast / lunch at Dobbies Hare Hatch. Most time the fried fish was crispy with very ight batter and not overcooked - keep up the excellent recipe (& try not to get it too greasy)

When you had problems with the rewards/points that were processed at the Till the Rewards Customer Support Desk is very good and responsive - Cheers for the Excellent Service!

June 4, 2022
Rated 5 out of 5 stars

Recent Visit

The staff at Dobbies are always very welcoming and friendly, especially in the restaurant and on the tills. The store is always very clean and choice of plants is good.

May 3, 2022
Rated 4 out of 5 stars

Staff helpful

Staff helpful, however, they had to struggle to renew my membership in store. Finally did it. A simpler system is needed.

May 3, 2022

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