My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more
Company replied
Floral Mile, Hare Hatch, RG10 9SW Twyford, Berkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more
Company replied
Excellent service we received after a online error meant we weren’t booked for our afternoon tea, but the staff and the manager apologised for the issues and gave us lunch and coffee as a goodwill ge... See more
Long queues in the cafe & very slow service. Would not bother to come here again. Nothing in the garden centre of any interest. Apart from Cotton Traders it needs more concessions to make it more inte... See more
Company replied
Walking in to the garden centre the entrance was clean and tidy, got greeted by a team member when I went in ,a lovely selection of house plants to choose from which was great, went to restaurant f... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Floral Mile, Hare Hatch, RG10 9SW, Twyford, Berkshire, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found everything we wanted, staff were very helpful, friendly and very knowledgeable .
Visited the restaurant good selections and again very friendly and knowledgeable staff.
Lots of choice although we were looking to buy some bird seed and not all sorts were available however there was a delivery due l did purchase birthday cards of which there was a good choice.
Have been visiting Hare hatch Dobbies for about 9mths . Our nearest one used to be Atherstone branch . We didn’t realise just how great that one was but as these last months have taken us through such strange times we have come to like our nearest new one . The staff are always friendly and helpful the space is being used more effectively and the range of plants is growing. The restaurant tried very hard during times of fewer staff and the menu is improved. The staff here have been incredibly busy but always courteous and helpful . So thank you
I have always had good service and plenty to look atGood Service
Always helpful and knowledgeable staff at hand to answer any questions.
Always a good selection of plants just the slow service for coffee not enough staff possibly?
Problem with a refund for on an online purchase in store . Complicated but solved . Thank you .
Just called in for quick visit to coffee shop. Before ordering informed 40 minute wait for food as they were busy and asked if wanted to go ahead? Decided to go ahead and food arrived in around 25 minutes, good portions, hot and person delivering apologised for delay.
Nipped in to food shop as convenient for couple of items.
very happy with service and assistance when required
Would be good if all items were priced as a few weren’t today and I didn’t buy them as couldn’t see how much they were.
The 20%off for club card holders is a good incentive however a lot of empty shelves, I expect it’s because the new Xmas items are coming in.
Staff are always friendly in this garden centre.
Great selection for everything outside and indoors and great for gifts. Staff friendly and helpful and actually have a conversation. Well done Dobbies
Good Experience. Staff are very friendly.
Would like to say that the staff in the cafe cope very well even when its busy especially the 3 older Men . They are always polite and efficient.
I was able to purchase the bulbs I wanted and also some kitchen items and food. All at sale price with the Dobbies card. You can't ask for more!
The lack of stock of plants and scrubs was a disappointment but that may be supply issues beyond your control. Staff were not well informed about what was expected and didn't offer to see if questions could be answered.
Would have been nice if they offered to check or refer me to someone who might know-could check.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.