My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more
Company replied
Location
Switch locationFloral Mile, Hare Hatch, RG10 9SW Twyford, Berkshire, GB
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Excellent service we received after a online error meant we weren’t booked for our afternoon tea, but the staff and the manager apologised for the issues and gave us lunch and coffee as a goodwill ge... See more
Long queues in the cafe & very slow service. Would not bother to come here again. Nothing in the garden centre of any interest. Apart from Cotton Traders it needs more concessions to make it more inte... See more
Company replied
Walking in to the garden centre the entrance was clean and tidy, got greeted by a team member when I went in ,a lovely selection of house plants to choose from which was great, went to restaurant f... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Floral Mile, Hare Hatch, RG10 9SW, Twyford, Berkshire, United Kingdom
4.0
Great
193 reviews
Hasn’t replied to negative reviews
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Love the coffee and service at Dobbies
July 28, 2021
In these time when you can't get you…
In these time when you can't get you want I find the staff to be very helpful and plent. The stck is getting very much better.
July 28, 2021
Excellent cafe and shopping facilities
Excellent cafe and shopping facilities. The service in both cafe and Garden centre was friendly and helpful.
July 28, 2021
Staff excellent but plant quality seems…
Staff excellent but plant quality seems to have deteriorated over the past year..restaurant ridiculously expensive eg £10 for egg ( 1 small,pale obviously battery produced egg) slices of tasteless “factory “ ham and chips.
July 23, 2021
Staff very pleasant
Staff very pleasant. Could not find everything we went in for so had to shop at other garden centres for those. Also most products more expensive.
July 23, 2021
I like dobbies as they have everything…
I like dobbies as they have everything under one roof including a mini sainsburies for everyday bits and pieces.
July 23, 2021
excellent experience
July 23, 2021
Very pleasant restaurant staff.
My husband and I popped in to have 2 of our membership coffees.
Very pleasant restaurant staff.
July 21, 2021
Food was good
Food was good. Service very slow. Had a long time to wait in cafe queue owing to only 2 front of house staff on a Sunday afternoon.
July 13, 2021
Very friendly store and restaurant take…
Very friendly store and restaurant take COVID precautions seriously and felt safe to be there
June 6, 2021
Great to have staff on the floor for…
Great to have staff on the floor for help and advice... also extremely pleasant
and well stocked garden centre.
April 10, 2021
Social distancing!
Quite good, albeit the sanitizer had been watered down
Also there was no restrictions for people
So everyone was wondering around everywhere
Which was fine but we found it difficult distancing ourselves from others
January 29, 2021
Reply from Dobbies Garden Centres - Hare Hatch
Hi, thanks for taking the time to let us know your feedback. All stores have restrictions in place to help keep customers and team members safe, this includes limiting the number of people in store at one time. I will pass this onto the store to ensure this is being followed.
We enjoyed delicious coffee
We enjoyed delicious coffee - made by your friendly and helpful staff.
I didn't have my phone with me to scan the Track & Trace (which was very visible at the "Order Here" counter) and would have collected my husband's from him but your assistant took the necessary details quickly and easily.
Everywhere was very clean and well spaced.
December 18, 2020
Reply from Dobbies Garden Centres - Hare Hatch
Hi Shelia, thanks for your 5 star review, we appreciate the time you have taken to let us know your feedback and happy to hear you enjoyed you recent visit. We look forward to welcoming you back to the store soon.
Pleased with shop and purchases but…
Pleased with shop and purchases but have found that staff on tills not exactly friendly.
A smile and hello would be welcome.
Alf Shaw
September 30, 2020
Unprompted review
had been over charged for item on…
had been over charged for item on previous visit,it was no problem correcting mistake thank you.
Fred
September 30, 2020
Unprompted review
First Class Products and Service
First Class Products, Service and the best prices around. Cashier also let me know it was time to renew my Dobbies Card which I had completely forgotten about, i did the renewal there and then to keep up with the brilliant offers and points collections.
September 29, 2020
Unprompted review
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