My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more
Company replied
Floral Mile, Hare Hatch, RG10 9SW Twyford, Berkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My wife and I went to Dobbies in White Waltham for breakfast and were disappointed to find that there was no pedestrian access to the shop, only for cars. Since we travel to the store by bus, this i... See more
Company replied
Excellent service we received after a online error meant we weren’t booked for our afternoon tea, but the staff and the manager apologised for the issues and gave us lunch and coffee as a goodwill ge... See more
Long queues in the cafe & very slow service. Would not bother to come here again. Nothing in the garden centre of any interest. Apart from Cotton Traders it needs more concessions to make it more inte... See more
Company replied
Walking in to the garden centre the entrance was clean and tidy, got greeted by a team member when I went in ,a lovely selection of house plants to choose from which was great, went to restaurant f... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Floral Mile, Hare Hatch, RG10 9SW, Twyford, Berkshire, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In these time when you can't get you want I find the staff to be very helpful and plent. The stck is getting very much better.
Excellent cafe and shopping facilities. The service in both cafe and Garden centre was friendly and helpful.
Staff excellent but plant quality seems to have deteriorated over the past year..restaurant ridiculously expensive eg £10 for egg ( 1 small,pale obviously battery produced egg) slices of tasteless “factory “ ham and chips.
Staff very pleasant. Could not find everything we went in for so had to shop at other garden centres for those. Also most products more expensive.
I like dobbies as they have everything under one roof including a mini sainsburies for everyday bits and pieces.
My husband and I popped in to have 2 of our membership coffees.
Very pleasant restaurant staff.
Food was good. Service very slow. Had a long time to wait in cafe queue owing to only 2 front of house staff on a Sunday afternoon.
Very friendly store and restaurant take COVID precautions seriously and felt safe to be there
Great to have staff on the floor for help and advice... also extremely pleasant
and well stocked garden centre.
Quite good, albeit the sanitizer had been watered down
Also there was no restrictions for people
So everyone was wondering around everywhere
Which was fine but we found it difficult distancing ourselves from others

Reply from Dobbies Garden Centres - Hare Hatch
We enjoyed delicious coffee - made by your friendly and helpful staff.
I didn't have my phone with me to scan the Track & Trace (which was very visible at the "Order Here" counter) and would have collected my husband's from him but your assistant took the necessary details quickly and easily.
Everywhere was very clean and well spaced.

Reply from Dobbies Garden Centres - Hare Hatch
Pleased with shop and purchases but have found that staff on tills not exactly friendly.
A smile and hello would be welcome.
Alf Shaw
had been over charged for item on previous visit,it was no problem correcting mistake thank you.
Fred
First Class Products, Service and the best prices around. Cashier also let me know it was time to renew my Dobbies Card which I had completely forgotten about, i did the renewal there and then to keep up with the brilliant offers and points collections.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.