Dobbies Garden Centres - Havant Reviews 401

TrustScore 4 out of 5

3.8

Barton's Road, PO9 5NA Havant, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ordered an Alps Pebble Modular Sofa Set at the end of January which was 'in stock'. Due to delivery issues we finally were able to enjoy the whole set in April. The customer service team particula... See more

Rated 1 out of 5 stars

(Havant) Disgusting toilets and cafe chairs one chair looked like it had poo on it . Women’s toilets had seats off and most basins broken, and toilet paper everywhere… gross 🤮 needs deep clean did l... See more

Company replied

Rated 5 out of 5 stars

Just been for an interactive talk at Havant Garden Centre about pollination and plants. Super informative talk, many plants to look at and info on different bee/butterfly friendly plants. It resulted... See more

Rated 3 out of 5 stars

The restaurant was under staffed resulting in long queues to order and long wait for food. The computer had not updated the food stock resulting in twice having to choose another meal and then wait ag... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Barton's Road, PO9 5NA, Havant, Hampshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

401 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dobbies at Havant

I enjoyed my visit to Dobbies at Havant.
My friend and I had a cup of coffee and delicious cake in the new cafe area .
Staff are very helpful and the layout of the gardens is very good.

June 28, 2022
Rated 5 out of 5 stars

We had a very pleasant visit

We had a very pleasant visit, found all the things we wanted to buy for the garden. There was a little wait at checkout but not very long, and the young man was very helpful, also explaining the benefits of joininhg the rewards club - which we did. Thank you

June 28, 2022
Rated 5 out of 5 stars

A Holiday visit

Wd were on holiday and looking for local Garden Centres and found Havant on the web site. We had a very enjoyable visit, made some purchases to take home and we were very impressed by the standard of service and the overall enviroment in the restaurant. Very pleasant and helpful staff. We would certainly visit again if we were in the area.

June 24, 2022
Rated 2 out of 5 stars

NEVER enough staff on tills or shop…

NEVER enough staff on tills or shop floor. Can’t find anyone to ask questions. Till staff should not have to leave a queue of people when customer asks for an item!!!

June 18, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for taking the time to leave us a review, I'm really sorry that were unhappy with your recent visit to our Havant store. I've passed on your feedback so that the store can look to make improvements as soon as possible

Thanks

Liz

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