Visited Dobbies Lelant store restaurant today 12th October at approx 2pm Order ed a pot of tea for 2and scone. When the lady served me she banged the large teapot down on tray with spout facing me th... See more
Location
Switch locationNut Lane, TR27 6LG Lelant, Cornwall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We attended the little seedlings club for my granddaughter,she loves bed it, the morning whizzed by ,the children got to see all types of soft fruits ,they learnt how from seeds we end up with lovel... See more
Just looked in on the off chance of seeing something for my garden and was blown away by the variety of plants,all be it sell offs,but all good as far as I was concerned. So yes I loaded my trolley a... See more
An after school treat with my Granddaughter was terrible, no hot food after 2pm, no sandwich for her childrens pick and mix meal and staff wanted to charge me the same as if there was a sandwich! All... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Nut Lane, TR27 6LG, Lelant, Cornwall, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the plants we bought was…
The quality of the plants we bought was very good and excellent value.
The staff, both in the shop and the restaurant, were most courteous.
Always a pleasure.
We always enjoy Debbies Lelant.
We usually have breakfast which is superb with fab coffee, good service and which is great value.
The plants are healthy and well laid out, altogether a great experience.
We visit Dobbies regularly
We visit Dobbies regularly, the staff are pleasant and helpful and there is always a good range of plants to choose from.
We always visit the restaurant but this time we were shocked to find they are no longer doing main meals, as they have been downgraded to small cafe. This is disappointing and may well affect how many times we visit in the future. However at this time they were offering an all day brunch, which was good.
We were quite looking forward to seeing the Christmas menu but obviously this is no longer going to be available.
Garden centre is good.
Garden centre is good .restaurant could be better. Not a big meal choice.
Our visit was a great experience
Our visit was a great experience. Parking was easy. We strolled around the garden centre, good quality plants were purchased as i am planting my garden. Went into the cafe after for cake and coffee. Ideal finish to the visit. Will certainly return again.
I always find your staff in garden…
I always find your staff in garden centre very helpful and friendly, also restaurant staff always make my visit a pleasant experience
I purchased a dobbies plus card
I purchased a dobbies plus card, but sent a normal card , the restaurant honoured the cups of tea , and reinstated with correct card post haste thankyou
Prices have gone up a lot since Dobbies…
Prices have gone up a lot since Dobbies took over from the previous owners. The restaurant menu has been drastically reduced and quite often they have run out of things.
Fab food fab service
everything was lovely including the…
everything was lovely including the helpful staff and yummy mocca
The plants looked fresh and we'll…
The plants looked fresh and we'll displayed , and they were arranged for particular plants together. I liked the fact that there is an area where you can take your dogs if you want to have a coffee. The staff at the checkout were very helpful and friendly.
Healthy plants but disappointing…
Healthy plants but disappointing otherwise. No garden sheds etc and hardly any hard landscaping. Wouldn’t use that particular store again
They always deliver good service at…
They always deliver good service at there restaurant and very politely
Excellent products and restaurant
Excellent products and restaurant. Exceptional value for money
…Garden visit
Bought daisies which are looking lovely in the gareen now . I did want some bulbs but they hadn't had the delivery so we are going back in a week or so. The staff were extrememy helpful and pleasant and we also enjoyed a snack in the cafe .
No competition in area but still…
No competition in area but still expensive and sell a lot of things That are not
garden related
The staff was very rude
The staff was very rude, we tried to order an afternoon tea
Unknown to us you had to order it online ??
If like my mum and sister who don’t have a phone/computer how can they ?
She was really rude about waiving her arms saying NOT our fault
It put us off using the cafeteria again
Not a very good for a family company
Excellent
Friendly welcoming & helpful staff, clean and tidy garden centre, cafe very Covid safe and consistently serves the best coffee in the area.
Great choices
Great choices, good quality, good value and lovely friendly helpful staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







