Visited Dobbies Lelant store restaurant today 12th October at approx 2pm Order ed a pot of tea for 2and scone. When the lady served me she banged the large teapot down on tray with spout facing me th... See more
Location
Switch locationNut Lane, TR27 6LG Lelant, Cornwall, GB
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We attended the little seedlings club for my granddaughter,she loves bed it, the morning whizzed by ,the children got to see all types of soft fruits ,they learnt how from seeds we end up with lovel... See more
Just looked in on the off chance of seeing something for my garden and was blown away by the variety of plants,all be it sell offs,but all good as far as I was concerned. So yes I loaded my trolley a... See more
An after school treat with my Granddaughter was terrible, no hot food after 2pm, no sandwich for her childrens pick and mix meal and staff wanted to charge me the same as if there was a sandwich! All... See more
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Company details
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Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Nut Lane, TR27 6LG, Lelant, Cornwall, United Kingdom
Hasn’t replied to negative reviews
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Great staff
The staff are always helpful & informative and go the extra mile. The food is always appetising and good quality in the restaurant as well.
Dobbies Garden Centre
I have been going to Dobbies for years. It’s a shame the restaurant is struggling with staff and menu choices now breakfast, light lunches, cakes etc.
Lovely healthy plants though ☺️
Dobbies Cafe
Had a great lunchtime sandwich - well-filled and generous portions of salad & coleslaw. The staff were cheerful, friendly and efficient - as they always are! Thank you.
Garden Centre and Cafe staff are super…
Garden Centre and Cafe staff are super helpful and friendly!
Very good product
Abysmal restaurant visit…
An after school treat with my Granddaughter was terrible, no hot food after 2pm, no sandwich for her childrens pick and mix meal and staff wanted to charge me the same as if there was a sandwich! All I got was "kitchen is closed"
Two signs at Dobbies Lelant definitely say hot food only between 11am and 2pm due to staff shortage

Reply from Dobbies Garden Centres - Lelant
Had no problems with anything
Had no problems with anything. Staff were great and everything I wanted was there
the things i want are always there
The staff are very good and always…
The staff are very good and always pleasant.the recent visit it was only 3pm and yet the kitchen was closed .therefore there was only a very limited menu which was disappointing. You have stopped doing meals at lelant which used to be good .you are a short step away from being a drinks only cafe.well done to the staff .
Got what I wanted ( expt what wasn’t…
Got what I wanted ( expt what wasn’t then available) no massive Queue at the checkout
wonderful display of flowering plants…
wonderful display of flowering plants all in very good condition and such a big choice
I visited the garden centre…
I visited the garden centre yesterday....compared to when it was wyvedale...its terrible!! Went to the cafe which is now so BLAND...it use to have an amazing atmosphere for beautiful sunday lunches...now its like a town cafe.The staff are friendly and pleasant but every member was ' big boned", vile coloured hair and so SLOW! I got fed up waiting and went else where.The stock of goods are damp and shabby...use to get my dog food from there.... now its sparse and very expensive.
What an insult to the area of Hayle... certainly won't be going there again!!!

Reply from Dobbies Garden Centres - Lelant
Great experience
Excellent selection of plants - found exactly what I was looking for. Staff are very helpful and knowledgeable. A good experience all round!
Met by friendly staff
Met by friendly staff, very helpful when I couldn’t find one of the items I was looking for. Everything I went in for I came with. Good shopping trip.
Very disappointed with coffee .very…
Very disappointed with coffee .very poor quality. What was most disappointed was lady's toilets very poor condition to put it mildly. Toilet seat was loose. Very unsanitary. Disgusting.

Reply from Dobbies Garden Centres - Lelant
great staff at the till and in the…
great staff at the till and in the garden center let down by the cafe
New mini breakfast is ideal size
New mini breakfast is ideal size. That, free drinks from membership and then a wonder around plants. Perfect morning.
Always helpful & friendly staff which…
Always helpful & friendly staff which is why I enjoy returning on a regular basis.
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