The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier... See more
Location
Switch locationBlackpool Road, Clifton, PR4 0XL Nr Preston, Lancashire, GB
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Was pleasantly surprised to see that the store had a good selection of Xmas decorations to rival a nearby competitor. The store was bright and welcoming. We had coffee and a nice cake but the cafe are... See more
Visited Dobies near Preston today for the first time. Appalled at state of plants, most suffered from lack of watering, Because pots were dry, many had blown over, but passing staff just ignored as... See more
This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and t... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Blackpool Road, Clifton, PR4 0XL, Nr Preston, Lancashire, United Kingdom
Hasn’t replied to negative reviews
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Many thanks to James
Many thanks to James, a new staff member who was very helpful looking for a particular rose Bush. Unfortunately the one I wanted was not available. However I did make purchase of something similar.
After making my purchase I got home to receive email advising me there was an extra 20% off from following day. That was shame I just missed out.
The only good thing is the coffee
The only good thing (besides the staff) about the restaurant is the coffee. The room is dark and dingy with a lot of light bulbs needing replacement. It's a strange system where you have to find a table first and then place your order at the till. This then creates long queues at busy times. We saw a table being prepared for afternoon tea which is pre-booked. Instead of cleaning the table the employee cleaned the crumbs from the table with her hands and then proceeded to set the table. There were obvious marks still on the table.
A good choice of plants and shrubs
A good choice of plants and shrubs, all well watered and looked healthy.We have not visited the restaurant lately as our last two visits were disappointing, no hot food and took so long to get our coffee we nearly gave up, hopefully our next visit will be better.
Happy with recent visit
The full English breakfast is marvellous
I always enjoy a visit to Dobbies. Found everything I needed and we had a marvellous full English breakfast in the restaurant too!
Cakes
Cakes
The thing in your restaurant your cakes and scones are not under glass leaving them for children to touch or anyone to cough on them l heard 3 different people complain but we were able to spend a pleasant 2 hours we visit you at least twice a month
Love having a trip to Dobbies garden
Love having a trip to Dobbies garden centre, staff helpful when in need of help
Helpful service from the staff and…
Helpful service from the staff and provided exactly what I was after.
All purchases of good quality
Coffee and cake at Doobies
We went to Dobbies for a coffee and cake, the cake was stale and probably one of the worst scones I’ve tasted. We then had to wait 20 minutes for our drinks. All in all not a good experience.

Reply from Dobbies Garden Centres - Preston
Please make sure that prices are put on…
Please make sure that prices are put on the plants .
Always a pleasant trip out!
Enjoy our day out to Dobbies, our coffee and scone and being able to buy our garden needs at the same time! Additional outlets in store are always well stocked and presented!
I know difficult times but very…
I know difficult times but very restricted menu plus still at least 30 mins wait & this was not at a peak time , as we where aware that not many staff when we had a coffee earlier. So we didn’t get a lunch , had a scone but not brilliant. Disappointed as I had taken a friend for a birthday treat as she had never been before , but still had a lovely day & bought lots . I’ll leave it a week or so give cafe time to sort itself .
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