Dobbies Garden Centres - Reading Reviews 184

TrustScore 4.5 out of 5

4.6

166 Hyde End Road, Shinfield, RG2 9ER Reading, GB


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Rated 1 out of 5 stars

I bought a shed and in less than a year water coming in phoned the garden centre who told me ! To get intouch with a and j sheds who sent two men out who said I will have to pay for it new bearer... See more

Company replied

Rated 5 out of 5 stars

Dobbies has been my favorite garden center for years, and it’s easy to see why. They consistently offer some of the best deals around, and their Dobbies Advantage Card is hands down the best loyalty... See more

Rated 4 out of 5 stars

Took grandchildren for drinks and also bought seeds for birds. Disappointing that no longer serve baby chinos as told might be too hot for children.


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 166 Hyde End Road, Shinfield, RG2 9ER, Reading, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great value great service opening up safely !

Reassuring to see screens still up and social distancing still being active and masks still being worn in the centre.
Such lovely friendly staff In the cafe.
Sanitising stations accessible and full.
Great selection of well priced plants and products.

July 25, 2021
Rated 5 out of 5 stars

Great Garden Centre

Great variety of plants, garden equipment and homeware. Good choice in the food hall and the cafe. Always friendly service.

July 24, 2021
Rated 4 out of 5 stars

The Manager was fantastic

The Manager was fantastic, the problem I had was the delivery of slate .
Ordered it on the 27th June then informed it would arrive 15th July.
This date arrived and told after I rang the company it would not be able to deliver.
The Manager at Dobbies in Shinfield did his very best but to no avail
Dobbies brilliant but I won't use there contractors as unreliable.

July 23, 2021
Rated 5 out of 5 stars

Well worth a visit

Despite moving away whenever we are in the area we always stop for a visit. A lovely garden centre with a good restaurant, an amazing butcher and really nice helpful staff

July 23, 2021
Rated 1 out of 5 stars

Rude staff

Went into the cafe at the shinfield branch. Waited for 5 minutes while three members of staff chatted before one went into the kitchen, leaving the other two chatting. I finally asked if anyone was serving before she pointed for me to come down to the end of the counter. I went to place my order only to be told the kitchen is closed. I have used the garden centre and cafe on numerous occasions but will bypass the cafe from now on.

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

my local store

I find my local store nice and friendly and helpful.

March 26, 2021
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi Pauline, thanks for the 5 star review. We are glad you enjoy visiting your local Dobbies.

Rated 5 out of 5 stars

Always pop in to the same shop as has…

Always pop in to the same shop as has got variety of plants, flowers, ect. Loads of different stuff indoors as well. Like the location. Missing coffee with my friends in the coffee shop. Hope will be able to enjoy more in the coming months....

February 12, 2021
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Reply from Dobbies Garden Centres - Reading

Hi, thanks for your kind 5 star review. It is great to hear you enjoy your visits to Dobbies. We really hope we will be able to welcome you back to restaurant with your friends again in the near future.

Rated 4 out of 5 stars

I found everything I wanted

I found everything I wanted, and the staff were friendly and helpful.

February 12, 2021
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Reply from Dobbies Garden Centres - Reading

Hi Andrea, thanks for your review. Is there anything we can do better to make this a 5 star review?

Rated 5 out of 5 stars

Always has a great supply of what I need.

Always has a great supply of 'seasonal' goods along with the usual garden centre goods, plants and garden goods alawys available at a reasonable price. The extras, such as the pet supplies and the new mini supermarket (Sainsburys) must be great for 'one stop' shopping. The butcher in the deli area is our reason for visiting each week as the meat is second to none, a bit dearer than super markets, but well worth the extra cost, plus the butcher will cut JUST what you want, like the butchers of old....

February 12, 2021
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Reply from Dobbies Garden Centres - Reading

Hi, thanks for taking the time to leave us a 5 star review. It is great to hear you enjoyed your visit to your local Dobbies and enjoyed the new addition of the Sainsbury's Foodhall. We hope to welcome you back again soon.

Rated 5 out of 5 stars

The staff are really helpful

The staff are really helpful, efficient and friendly. The store is well managed and the manager is very customer facing. The store is always clean and displays well presented. Covid-19 hygiene and safety measures are well organized and managed. The food hall is well managed and stocked. The meat counter is very good and the butcher is very customer facing. We will miss the lovely cheese counter, but are sure the change to instore Sainsbury's will be well managed by Dobbies store manager and excellent staff team. Thank you all for staying open and helping our mental health and wellbeing during the pandemic.

January 29, 2021
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Reply from Dobbies Garden Centres - Reading

Hi Nuala, thanks for the 5 star review. We are glad you felt safe while shopping in the store and enjoyed your visit. We look forward to welcoming you back again in the near future.

Rated 5 out of 5 stars

Fantastic staff as always !

Fantastic staff as always !! Paulo in country butchers and Checkout staff .

January 29, 2021
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Reply from Dobbies Garden Centres - Reading

Hi Jack, thanks for the 5 star review. We are glad to hear the positive comments about the team members at our Reading garden centre. Hopefully we can welcome you back again soon.

Rated 5 out of 5 stars

We came to visit your Father Christmas…

We came to visit your Father Christmas and he was absolutely wonderful, we had a lovely time. The shop is well laid out and the staff helpful,

December 18, 2020
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Reply from Dobbies Garden Centres - Reading

Hi Helen, thanks for the 5 star review, we appreciate your feedback. Glad to hear you and your family enjoyed your recent visit to Santa. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Love this garden centre!

Love this garden centre!
Always so friendly and helpful whenever I go there and always a friendly good morning from most of the staff
Well laid out and a great selection of plants
Five stars!!!

November 12, 2020

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