Dobbies Garden Centres - Swindon Reviews 210

TrustScore 3.5 out of 5

3.4

Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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Rated 5 out of 5 stars

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... See more

Rated 5 out of 5 stars

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... See more

Rated 1 out of 5 stars

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... See more

Company replied

Rated 2 out of 5 stars

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

210 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Restaurant too small

This is our local garden centre and easy to get to. We mainly go there for a morning coffee and cake but enjoyed lunch there on our most recent visit. Restaurant is very popular and needs to be a bit bigger as had to queue to get a seat and this was the case for others all the time we were there. Excellent staff taking orders but one gentleman is a bit too verbal and "in your face" although I am sure he is just a little over enthusiastic. Spends a lot of time dashing around but his attention to detail is lacking. I asked for a receipt which he assured me he would go and get from the till but he got distracted and involved in something else and I never got it. A previous time we ordered drinks and food, got the drinks but not the food and then some time later the drinks order was brought to us again! I think he is like Marmite. you either love him or hate him! Needs to calm down and reign it in a little.

March 29, 2023
Rated 5 out of 5 stars

Swindon Kingsdown

We went to your Swindon Kingdown Restaurant today. The service was amazing with your staff being very friendly & helpful. The food was very good. My Husband & I had a lovely time. Thank you.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Enjoyable shopping experience.

It was a pleasure to go shopping at Dobbies from the lovely breakfast served by a pleasant member of staff to a very helpful and knowledgeable member of staff in the outside garden department who advised me on type of plant, soil and compost needed through to the right sized pots I’d need. Thank you.

October 28, 2022
Rated 3 out of 5 stars

Slow service at till

Slow service at till, ordered product which was the wrong item when bought out. Left waiting a further 15 mins not knowing what was going on. Right item eventually bought out, and taken out to car.

October 8, 2022
Rated 5 out of 5 stars

Cafe, Christmas shop and Compost.

I visited the cafe, the Christmas shop area and the outside area.

Seating was immediately available and service was prompt, with helpful staff member. Coffee came immediately.
The Christmas shop area was an impulse buy, it looked nice so I went in. Wasn't planning on buying there. Bought a candle and hand-wash.
We came to buy topsoil. There were trollies available nearby (good idea), items were clearly marked and manageable bag sizes were available.
Very little queueing at till for once. This can be a problem in this shop. Not always more than one till open. Queue busting staff at the ready would finish the shopping experience more smoothly.

October 9, 2022

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