Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
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Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
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Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Dogs trust cares about the animals and the people
Dogs trust gave us valuable advice on choosing the right dog for us. We were able to meet "Big Mac" a couple of times before bringing him home. The adoption process went smoothly and we were given his medical information and tips and advice leaflets to go home with. They went through everything with us. Everyone there works hard at looking after the dogs in their care and people are friendly and approachable. We were offered after care should we need it in the future. This is the 3rd time we have adopted a dog from them and I wouldn't hesitate to recommend them to anyone interested in giving a dog a loving home.
June 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Mandy,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Basildon rehoming team throughout the process of adopting Mac.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s fantastic to know that this was reflected in your experience when adopting.
We're always here to lend a helping paw if you need any further support!
Best wishes
Michelle
Dogs Trust 🐾
Adopting Charlie
Our experience of adopting Charlie was great. There was a slight delay due to him being taken down due to medical hold, however, as soon as he was available again, Bridgend centre called us immediately.
Julie contacted me firstly to talk about Charlie and she explained very well about the potential medical issues. She took time to explain the process which was really helpful. When we arrived the following Sunday to meet Charlie, we were greeted so warmly by the team and Gail took us aside to introduce Charlie. She was fantastic, she made us feel really comfortable meeting Charlie and explained everything throughly. We didn't feel rushed in the slightest and we even managed to take him home the same day.
We can only thank the Bridgend Centre for keeping in touch with us and helping us welcome Charlie into our home.
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Leah,
Thank you for your lovely review.
It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.
We will be sure to share your kind words with Julie, Gail and the team at Bridgend.
We hope you and Charlie enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Fabulous team
The team at Evesham were all fantastic. They provided so much information about my chosen pooch at my first visit, all of which was so helpful. Everyone was lovely and I really got a sense that they love what they do, especially Maria. I guess as heartbreaking as it is to see dogs come in, it must be so rewarding to see them leave to a good home. Everything in the adoption process has gone smoothly and as someone who has never rescued a dog before, that has been important. I'm so grateful to all the team - and so very happy with my new pooch. She's a little dream boat. Thanks everyone!
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Bev,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Evesham rehoming team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
We hope that you appreciate the amazing difference you have made to Flora's life in giving her the opportunity to thrive in a loving home, and that you enjoy all the time you have together.
Please don't hesitate to stay in touch with us to share some pupdates on Flora's adventures with you, and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Trust the staff at Dogs Trust Cardiff
On arrival at The Dogs Trust at Cardiff we were warmley greeted, on enquiry regarding a staffordshire bull terrior cross that we had seen on the website he was promply brought out by Jo who was very helpfull and informative and of course we fell in love with him, it took a short time to complete the adoption process, he is now home with us and he is perfect.
June 27, 2026
Unprompted review
Reply from Dogs Trust
Good morning John,
Thank you for your lovely review.
It's great to hear that you enjoyed your adoption experience - we'll be sure to pass on your feedback to Jo and the team at Cardiff.
We hope you enjoy making many happy memories with your new furry family member, Otis. Please don't hesitate to stay in touch with us to share some pupdates on hisadventures with you, and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Great team.
The team at Huyton supported my mum immensely when she looked to adopt a dog.
Set clear expectations of how the process was managed, and finally found her new best friend in life Ollie.
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Michelle,
Thank you for your kind review.
It is lovely to hear that you and your mum felt supported when looking to adopt a dog - our Merseyside team go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
We're always here to lend a helping paw if your mum needs any further support!
Best wishes
Michelle
Dogs Trust 🐾
Staff very friendly and knowledgeable…
Staff very friendly and knowledgeable and they explain everything so well. Also any follow up questions they are more than happy to help. We are very happy with our little Ozzy cockapoo puppy.
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Matthew,
Thank you for your pawsome review!
It's great to hear that you enjoyed your adoption experience with our Leeds rehoming team - we'll be sure to pass on your feedback to them.
We hope you are enjoying making many happy memories with the gorgeous Ozzy.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Great way to adopt
From start to finish we've been made to feel like were supported in adopting sparrow...nothing was to difficult and the aftercare so far can't be faulted
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Geoffrey,
Thank you for your kind review.
Our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s fantastic to know that this came across during your experience.
We're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
All the staff were so friendly and…
All the staff were so friendly and helpful during our three visits to the centre before our adoption of Phoebe.
I 100% recommend Dogs Trust to any future wannabe dog owner
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for your kind review.
It's fantastic to hear that you enjoyed your adoption experience, and found our team to be friendly and helpful.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Excellent experience!
The trust were so thorough going through my application, making sure we both knew what we wanted! Meeting Baxter the staff were amazing answering all my questions! Picking him up on Saturday was just the best experience! I had driven 90 miles to Leeds where my family are, so they met me there. Wasn’t sure if they would be allowed in incase it was too overwhelming, but they were fantastic as I don’t see them very often! Everything was explained and knowing I could contact them anytime was very reassuring. A call today to see how we are getting on too! Would definitely recommend them and of course Baxter is just amazing!!
June 27, 2026
Unprompted review
Reply from Dogs Trust
Good morning Karen,
Thank you for your pawsome review!
It's great to hear that you enjoyed your adoption experience with our Leeds rehoming team - we'll be sure to pass on your feedback to them.
It's fantastic that you also found your Post Adoption Support helpful. We understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
We hope you are enjoying making many happy memories with the gorgeous Baxter.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Dogs Trust in Leeds so…
I found the Dogs Trust in Leeds so helpful...I lost my Staffy of 13 yrs and wasn't sure as id been to other rescues also...im big on connection.. they let me pick a few dogs I was drawn to...they sat with me and talked me through each of the Dogs...unfortunately they or i wasnt suitable for my needs, then the lady had a suggestion of a cross breed staff with schnauser ...but it was a pup...wasn't going for a pup lol.. but I believe there is a reason for everything...and because my previous dog was a reactive staffy to dogs I understood I needed a break from that...so there you go.. a fab chat an easy process and lots of ongoing support I have the most beautiful pup in the world..great condition and healthy...they are the best ..always called me back promptly with updates ..Great meets with the Dogs can't fault them ...if your not sure just ask them their knowledge and understanding is second to none .you never know there maybe a dog thats just not quite ready but perfect for you. Thank you x
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good morning Elise,
Thank you for your lovely review.
We are so sorry to hear of your loss and thank you for visiting our Leeds rehoming centre when looking for a potential new companion.
Out Leeds team really do pride themselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Please don't hesitate to stay in touch to share any pupdates with your new furry family member.
Best wishes
Michelle
Dogs Trust 🐾
Dogs Trust Merseyside Above and Beyond
Dogs Trust Merseyside went above and beyond to make sure the adoption was a success after a few hiccups along the way, they do the very best they can with their dogs 🐶
June 26, 2026
Unprompted review
Reply from Dogs Trust
Good morning Michelle,
Thank you for your kind review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
The lady I spoke to was lovely and a…
The lady I spoke to was lovely and a very good listener. It was a pleasure talking with her about my newly adopted doggy x
June 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Christine,
Thank you for your kind review.
It's fantastic that you found your Post Adoption support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offering a helping paw whenever it may be needed.
Thank you for giving Lila a wonderful furever home!
Best wishes
Michelle
Dogs Trust 🐾
Very professional,friendly and…
Very professional,friendly and empathetic team at Bridgend Dogs Trust and telephone support team.
June 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Bev,
Thank you for your kind review.
Our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Great advice
Great advice, care and help..made adoption a good experience. The dog's needs were made paramount and always put first.
June 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Jason,
Thank you so much for your review.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
We adopted our 10 year old Lurcher from Dundee
We adopted our 10 year old Lurcher from the Dundee branch and we’re both so happy to have Jessie with us.
Alistair and Issie were so helpful, nothing was too much trouble. They talked us through the whole process and arranged a meeting with Jessie and Patrick, Jess’ fosterer (who also deserves a mention ) at a secure park which gave plenty of time and space to decide. 5 Stars and more 🐕🙂
May 24, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon John,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Dundee team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Our amazing foster carers do a fantastic job with our furry friends -your fantastic feedback will be passed on to them.
Thank you again for giving Jessie a loving forever home and please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Excellent Cardiff dogs trust
To begin with the Cardiff centre is lovely, the staff all very friendly and knowledgeable and you can see the dogs are their main concern. The information received re our gorgeous rescue is very helpful, and I appreciate the follow up from the organisation. I will happily recommend people to get a dog through the dogs trust
June 26, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Susanne,
Thank you for your kind review.
It's fantastic to hear that you enjoyed your adoption experience, and found our Cardiff team to be friendly and knowledgeable.
We'll be sure to share your lovely comments with the Cardiff team.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
The staff at dogs trust Canterbury…
The staff at dogs trust Canterbury could not have been any more helpful,they were so knowledgeable and friendly we went there 3 times to make sure the dog was suitable the dogs were well looked after,we now have the dog at home with us could not have wished for anything better
June 27, 2026
Unprompted review
Reply from Dogs Trust
Good morning David,
Thank you for taking the time to leave us your kind comments about your experience adopting from Dogs Trust Canterbury.
We are so pleased to hear everything is working out well with Lou, she looks stunning from her pictures we can see.
Kind regards
Ben
Dogs Trust
All the staff are so friendly and…
All the staff are so friendly and helpful I went to the Merseyside branch I was told about my little furbaby before she went to her foster home where her medical problems were treated but when I went to the centre I was kept up to date with how she was. I finally brought her home on Friday her character is slowly coming out she is relaxed and thats thanks to the care from everyone at dogs trust and the foster family
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Christine,
Thank you for taking the time to let us know about your experience adopting from Dogs Trust Merseyside.
We will make sure to share you comments with the team and ask if they can update the foster carers as well, who no doubt will be delighted to hear how she is getting on.
If you ever want to send us any updates you can do via email at letusknow@dogstrust.org.uk
Kind regards
Ben
Dogs Trust
very helpfull staff they were very…
very helpfull staff they were very supportive when i lost my pet dog of fifteen years of age i have adopted my new pet from kenilworth dogs trust he is such a loving dog thank you all for all your help. kind regards. mark taylor.
June 18, 2026
Unprompted review
Reply from Dogs Trust
Good morning Mark,
Thank you for taking the time to leave us your lovely comments.
We all know how hard it can be losing a beloved family member, especially after 15 years, and we are so pleased to hear the team at Kenilworth were supportive.
We hope you and your new companion make lots of happy memories together.
Kind regards
Ben
Dogs Trust
Can not thank you enough for allowing…
Can not thank you enough for allowing us to home such a lovely dog.
At first, I thought the process was very intricate, but now I appreciate that it was for everyone's benefit. The staff were so friendly and helpful.
June 28, 2026
Unprompted review
Reply from Dogs Trust
Good morning Shelley,
Thank you for leaving us your lovely comments.
We are so pleased to hear the team were friendly and helpful. We know the process can seem a little overwhelming to begin with and thank you for letting us know that, but as you said it is for everyone's benefit, both human and dog :)
Kind regards
Ben
Dogs Trust
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