Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Review summary
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Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
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Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
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Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Dogs Trust
Good morning Vini,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
Thank you again for getting in touch!
Best wishes
Michelle
Dogs Trust 🐾
Full support for ever !
Really attentive staff that want the best for the dogs
June 24, 2026
Unprompted review
Reply from Dogs Trust
Good morning Steve,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch.
Best wishes
Michelle
Dogs Trust 🐾
Really friendly and helpful
Really friendly and helpful, the whole adoption process has been great.
June 24, 2026
Unprompted review
Reply from Dogs Trust
Good morning Sarah,
Thank you for your kind review.
It's fantastic to hear that you enjoyed your adoption experience, and found our team to be friendly and helpful.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Successful adoption
We adopted our dog 4 months ago from the Dog's Trust in Cardiff.
The staff were really helpful, providing us several opportunities to meet him but still the process was quick. We were told a bit about his background and any behaviour they noticed in kennels.
Since we took him home we've had contact with the behaviourists to deal with some of his anxiety that relates to his first home.
We love him so much and we are grateful for the ongoing support from the Dog's Trust.
February 23, 2026
Unprompted review
Reply from Dogs Trust
Good morning Sandra,
Thank you for your lovely review.
Our Cardiff team go the extra mile to ensure that everyone feels supported throughout the process, so it’s pawtastic to know that this came across during your experience when adopting.
It's fantastic that you found your Post Adoption support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
Thank you for giving Burdock a wonderful forever home!
Best wishes
Michelle
Dogs Trust 🐾
The staff at Shoreham rehoming centre…
The staff at Shoreham rehoming centre both in the reception area and the dog handling team are all very friendly, helpful and knowledgeable. The adoption of my dog Purdy was handled very efficiently with lots of good advice and ongoing support, if needed. It is quite obvious that the well being of the dogs whilst in their care and the continuing connection they have with them when in their forever homes is of utmost importance.
June 19, 2026
Unprompted review
Reply from Dogs Trust
Good morning Alan,
Thank you for your kind review.
It's fantastic to hear that you enjoyed your adoption experience, and found the Shoreham team to be friendly and knowledgeable.
Our teams pride themselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Thank you again for giving Purdy a loving forever home. Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
10/10
What an amazing place! All of the staff are absolutely amazing and go above and beyond to make sure you find your perfect match. We brought Maisie and Rocky home on Saturday and they’ve been such a light in our life in the short time we’ve had them. They’re very vocal loving dogs and we are so thankful for dogs trust helping us with the process. To Beth, you was absolutely amazing. Thank you for matching us with our Babies. Apologise but I can’t remember the names, but the young man with glasses who trains the dogs was super informative, he made sure we knew everything we needed to and helped us so much with his knowledge. And to the lady with the curly hair (so sorry I can’t remember your name!) you was amazing and letting us run around in your ‘telly tubby’ field was such a nice touch - it meant we spent time with the dogs alone before taking them home and I feel this helped us bond with them even more before bringing them home. The girls behind reception are amazing, smiley and can’t do enough. The rescue is clean, tidy, and the dogs have spacious kennels and are constantly monitored which was so nice to see. Spoke with the post adoption team today and they was lovely, also passed me on to behaviour team as they get a little crazy and chaotic when shown the harness so trying to get that under wraps! 😂 they gave amazing advice which we can’t wait to try and see there progression. Overall an amazing experience with dogs trust Cardiff and I’d recommend to anyone to rescue a dog and give them their forever home, it’s the best thing you do. Our hearts are full🤍❤️🥰
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Tahnee,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our rehoming centre and post adoption support teams throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
We will be sure to share your kind words with all of the team at the Cardiff Rehoming Centre.
We hope you enjoy making many happy memories with your new furry family members. Please don't hesitate to stay in touch with us to share some pupdates on adventures with you, and we're always here to lend a helping paw if you need any support!
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
After choosing four dogs whom were a…
After choosing four dogs whom were a lot bigger , were to strong for us to handle , with your help especially Ben at Evesham introduced us to blossom a Jack Russell, so after deciding to down size she’s perfect and settled in great
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Annette,
Thank you for your lovely review.
Our Evesham team go the extra mile to ensure that everyone feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We hope that you and Blossom make plenty of happy memories together, and we know how lucky she is to have fallen on her paws with you as her Special Someone.
We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Friendly and helpful
June 22, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon,
Thank you for taking the time to leave us a lovely review.
It's fantastic to hear that you enjoyed your adoption experience, and found the team to be friendly and helpful.
Wishing you and your new family member all the best and we're always here if you need any suppawt in the future.
Best wishes,
Michelle
Dogs Trust🐾
Great adoption support
The experience with Dogs Trust Kenilworth has been a very positive one. All the staff I met were helpful and friendly and the process pre-adoption was thorough with training 1 -2 -1 for potential challenges. I have all of the information available to help my adopted dog adjust to his new life.
June 22, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Zephyr a loving forever home. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
my perfect dog
They found me the dog I was looking for. A lovely old springer spaniel.
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Gordon,
Thank you so much for your review.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Please don't hesitate to stay in touch with us to share some pupdates on Wren's adventures with you. We're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Great experience
Great experience, amazing staff. help is given and easy to find. Efficient team that gives as much information as possible making the adoption process a dream.
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good morning Cayley,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
first contact was great
first contact was great, adoption was great too, sadly after adoption when asking a simple question I got a lecture back, As a very experienced dog owner I found that unnecessary and quite rude.
The lecture advice was also incorrect and way off the mark.
March 22, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Ashley,
Thank you for taking the time to leave us a review.
It is good to hear you found the adoption process to be great - our teams pride themselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
We are sorry that the experience you had post-adoption did not meet your expectations and thank you for bringing this to our attention.
To allow us to improve the service we offer we would ask that you please provide more details of your experience by contacting our Feedback and Complaints Team via email at letusknow@dogstrust.org.uk or by visiting our website at dogstrust.org.uk/letusknow
Once again, we thank you for taking the time to leave this review. and for adopting one of our wonderful dogs.
Kind Regards
Michelle
Dogs Trust 🐾
We adopted our puppy blue now called…
We adopted our puppy blue now called storm from dogs trust whos sadley deaf and we can not recommend them enougth they have been amazing with all the help and information! Storm as fit in perfectly well with us and our two kid and now part of our family!
June 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Elisha,
Thank you for your lovely review.
Our rehoming teams pride themselves on their knowledge and expertise to match adopters with a dog who would be best suited to their home, so it's great this shone through for you!
We hope that you appreciate the amazing difference you have made to Storm's life in giving them the opportunity to thrive in a loving home, and that you enjoy all the time you have together.
Please don't hesitate to stay in touch with us to share some pupdates on Storm's adventures with your family, and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Very welcoming and transparent…
Very welcoming and transparent throughout the process
Woody has been a blessing
February 21, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Isaac,
Thank you for your pawsome review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
We hope you and Woody enjoy making many happy memories together and are always here if you need any suppawt!
Kind regards
Michelle
Dogs Trust 🐾
Excellent service
Person called back twice as could not take call straight away.
Very polite and understanding, helpful as has everyone been during the adoption process
June 21, 2026
Unprompted review
Reply from Dogs Trust
Good morning Karen,
Thank you for your lovely review!
It's fantastic that you found your adoption and Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offering a helping paw whenever it may be needed.
Thank you for giving a Dogs Trust dog a fantastic new home. We hope that you appreciate the amazing difference you have made in giving them the opportunity to thrive in a loving home, and that you enjoy making many happy memories together!
Best wishes,
Michelle
Dogs Trust 🐾
I am glad that conversations with…
I am glad that conversations with German Spitz Rescue and discussion at Salisbury Dog Trust led to rehoming persuaded me to re home Simba who is now settling in very well I found the compassionate way they reasoned on every aspect of my enquiries and process was very carefully carried out many thanks to all parties involved
June 18, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Ted,
Thank you for your kind review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
Thank you again for giving Simba a loving forever home.
Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
The staff at Kenilworth are lovely…
The staff at Kenilworth are lovely helpful and friendly .They were kind and considerate and found us the most loveable friendly beauiful dog .
Really happy with her she makes our day.
February 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Diane,
Thank you so much for your review.
We pride ourselves on matching dogs to the best possible homes, and we always aim for a paw-sitive experience! It sounds like you found the paw-fect match for your family.
Thank you again for giving one of our amazing pooches a loving forever home. Please don’t hesitate to reach out if you ever need any support!
Best wishes
Michelle
Dogs Trust 🐾
Great staff
Great staff, friendly and empathetic. They chose the perfect dog for us and allowed us to visit numerous times to bond. We were given helpful advice and information to make the transition home smooth for our new dog.
June 17, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Wendy,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
From start to finish of our adoption…
From start to finish of our adoption process staff were nothing but helpful . They listened , advised and worked around any time constraints for visits and picking up / adoption day. A thoroughly memorable experience and Oreo is truly one of our family ❤️
February 20, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Lisa,
Thank you for your kind review and for offering a loving forever home to Oreo.
Our team pride themselves on providing the best possible care for all of our wonderful dogs and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch. We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Dogs Trust and especially dogs Trust Cumbria
Dogs Trust and especially dogs Trust Cumbria have made our adoption of POPPY a special and happy experience from the start of our journey to the meeting and adoption of our little Jack Russell.
The telephone centre helped us with advice and information when we needed it.
Dogs Trust Cumbria and the staff were excellent and we saw the love and care they gave to all of the dogs in their care.
We now have Poppy who has settled in very well with us and we love her so much.
Thank you to all at Dogs Trust and to Dogs Trust Cumbria also to the Foster Carer for their dedicated work in finding homes for our lovely furry friends.
June 17, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Thank you for giving Poppy a loving forever home. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Michelle
Dogs Trust 🐾
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