Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Review summary
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Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
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Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
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Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful and caring
Very helpful and caring. Their foster carers do an amazing job! We’re very lucky to have adopted.
June 18, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Alixandra,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs, adopters and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Brilliant experience and excellent communication
Applied on Saturday night and was contacted by someone on Monday morning - very responsive. Pavan provided a tonne of information about the dog we were interested in, physical, behaviour and personality and was very transparent, making sure that we knew what we would need to work on with her as well as emphasising that she could be a very big dog so stressed that we must be OK with that if we are to consider her, which we appreciated.
When we went to meet Raven, the dog we were insterested in, Pavan was so lovely, introducing us to Raven, and giving us time with her alone to check she was right for us. Notably, and I realise she does this day in day out and is very experienced, but we were so impressed with how she managed and communicated with us and the dog; she was so calm and you can just tell she had a calming effect on the dog and Raven very obviously trusted Pavan. She mentioned she'd only spent time with her a few times but I thought the dog wanted to go home with her 🤣!!
When we took her we were given all of her vet information (vaccinations, microchip, worming, flee), any tablets needed, some food, blankets and a bag of her toys which was useful for settling her in.
We were also given information on training and how to find reputable training schools, offered help with behaviour from Dog's Trust if needed for specific behaviours and sent information about managing a range of behaviours in dogs.
We also received a call a few days later from someone at Dogs Trust to check in and see if she's settling and if there are any concerning behaviors to address.
Raven wasn't a 'complex case' as I imagine some dogs with a sad history or with major behaviour problems would be, so our experience was pretty straight forward, but it was brilliant from start to finish and continues to be.
June 14, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Alex,
Thank you for your pawsome review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our rehoming centre and post adoption support teams throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
We will be sure to share your kind words with Pavan and the team at Harefield.
We hope you and Raven enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
They really do care about every dog
I had the most wonderful little dog from Dogs Trust Cardiff. He wasn’t the dog I originally went to see but after deciding the first dog was not for me. The young lady dealing with me. She said give me 5 mins. She went to other kennels and came back with my adorable little man. We fell in love instantly. His condition was immaculate very healthy, lovely coat etc. the people there are true dog lovers and you can see they adore all the dogs in there care. There is a wide variety of dogs to choose from. I would very highly recommend Dogs Trust Cardiff .
June 19, 2026
Unprompted review
Reply from Dogs Trust
Good morning Valerie,
We're so pleased that you enjoyed your adoption experience with Dogs Trust Cardiff, and we know that Brandy has fallen on his paws with you as his Special Someone!
We hope that you appreciate the amazing difference that you've made to his life by giving her the opportunity to thrive in such a kind and loving home.
Please don't hesitate to stay in touch with us to share some pupdates on Brandy's adventures with you, and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Thank you, Wymeswold Dogs Trust!
The staff at Wymeswold Dogs Trust were amazing! Having met my timid older dog, they recommended the perfect companion for her. :) The new dog is relaxed, confident and outgoing, and settled in within just a few days. Whenever minor issues arose, Dogs Trust were there with advice from their experts. Four months on, and my older dog has become happy and more confident, and the two are inseparable! Thank you, Dogs Trust!!
February 10, 2026
Unprompted review
Reply from Dogs Trust
Good morning Bette,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience and felt supported by our Loughborough team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
It's fantastic that you found your Post Adoption Support support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offering a helping paw whenever it may be needed.
Best wishes
Michelle
Dogs Trust 🐾
The Dog Trust at Bridgend staff were…
The Dog Trust at Bridgend staff were really supportive and understanding, They kept us well up to date on what was happening and when, we felt listened to and they described Cassie really well so we knew what to expect.
They explained the process very clearly and we were also able to meet the foster family which also helped with communication and information sharing ....which helped Cassie settle in.
June 17, 2026
Unprompted review
Reply from Dogs Trust
Good morning Donna,
Thank you for your lovely review.
Our Bridgend team go the extra mile to ensure that everyone feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We hope that you and Cassie make plenty of happy memories together, and we know how lucky she is to have fallen on her paws with you as her Special Someone.
We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Dont rely on the official approach
Kenilworth Dog's Trust have helped us adopt 2 wonderful dogs over the last 10 years. However, if one follows the recommended steps of waiting to hear after online registration, then this does not work. Register, regularly check online for dogs available at the local centre, and attend in person when one appears.
June 1, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for kindly leaving a review.
It is wonderful to hear that our Kenilworth team have helped you to welcome two new furry friends into your home.
Most of our rehoming centres are open to the public 5 days a week and we are always happy to welcome visitors to our centres - no appointment is required during general browsing hours.
Thank you again for leaving a review and for giving two Dogs Trust dogs a furever home!
Best wishes,
Michelle
Dogs Trust🐾
Dogs trust ballymena adoption
The staff were fantastic from start to finish.The whole process was very efficient and professional, guiding me through what was required for a successful adoption.Ellie has been a perfect match for me and has settled in perfectly,I can't thank the dogs trust enough for finding this little angel for me.
June 16, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Sam,
Thank you for your lovely review!
We're so glad to hear you enjoyed your adoption experience with Dogs Trust Ballymena, we'll be sure to share your kind words with the team.
We hope you and Ellie enjoy making many happy memories together!
Best wishes,
Jenny
Dogs Trust🐾
The Dogs Trust is AMAZING
The support from Dogs Trust post adoption is PHENOMENAL!
June 19, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Kadina,
Thank you for taking the time to get in touch!
We're delighted to hear that you have had such a pawsitive experience with our Post Adoption Support team, we'll be sure to share your kind words with them.
Thank you for your support and for giving a Dogs Trust dog a furever home.
Best wishes,
Jenny
Dogs Trust🐾
First class service
First class service. Most of my life I’ve had GSD absolutely love the breed. I went searching for a dog on dogstrust website. I spotted a staffie, not a breed I know much about. Heard good and bad, a friend has an older version but my heart was set on a shepherd. Then I was introduced to Koda at the manchester unit. After second then third meeting koda is now my puppy. Very accurate description, given advice on the breed. They brought her through to me an hour and quarter drive. The girl was fantastic, staff overall dedicated helpful friendly and polite. A delight to deal with. Highly recommend if you are browsing for a dog. They do vet your place and suitability for any dog, I agreed with their assessment it proved accurate. Tho I’d only had GSD, I’m now 64, fitness isn’t what it was. A big dog…longer walks which I would struggle with. Small flat etc. Common sense. Glad I listened, Koda is extra special. Fantastic dog, good natured friendly loves meeting new people most of all the acres of beach for her twice daily zoomie.
May 5, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon James,
Thank you for taking the time to leave us such a pawtastic review!
It's fantastic to hear that you enjoyed your adoption experience with Dogs Trust Manchester. We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting. We'll be sure to share your kind words with the team.
We are so glad that we could help to bring you and Koda together, and we hope you share many more beach trips and happy memories together.
Thank you for giving a Dogs Trust dog a furerver home!
Best wishes,
Jenny
Dogs Trust🐾
Excellent experience from first asking…
Excellent experience from first asking if we could adopt the dogs, to the day they came home with us and more. Follow ups are great, as was the call back from the behaviourist.
June 18, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Shirley,
Thank you so much for taking the time to get in touch!
We are delighted to hear that you had such a pawsitive adoption experience with Dogs Trust.
We hope that you appreciate the amazing difference you have made to your furry friend's life in giving them the opportunity to thrive in a loving home, and that you enjoy all the time you have together!
Best wishes,
Jenny
Dogs Trust🐾
Reply from Dogs Trust
Good afternoon Paula,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
Wishing you and your furry friend all the best. Please do reach out if you need any support.
Best wishes,
Elle
Dogs Trust 🐾
Great staff friendly knowledgeable and…
Great staff friendly knowledgeable and helpful. Was able to collect my new puppy within 24 hours off first contact. Would recommend Dogs Trust for anyone wanting a puppy or an older dog as they come fully vet checked.
February 10, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Brian,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive experience with Dogs Trust, and found the team to be so supportive.
We are so glad that we could help to bring you and your furry friend together. We hope you enjoy making many happy memories!
Best wishes,
Luke
Dogs Trust 🐾
Fantastic experience
Fantastic experience, superb team in Cardiff, and make the whole process really straightforward for us.
Thank you so much.
June 16, 2026
Unprompted review
Reply from Dogs Trust
Good morning Joey,
Thank you for taking the time to leave us a lovely review!
It's fantastic to hear that you enjoyed your adoption experience, and found the team to be caring and professional.
Wishing you and your new family member all the best and we're always here if you need any suppawt in the future.
Best wishes,
Luke🐾
Dogs Trust
Alistair & Izzy from Dundee Dog Trust…
Alistair & Izzy from Dundee Dog Trust were just amazing! Both were very knowledgeable, experienced & dedicated to their job.
They explained every stage of the process in detail, and stressed that there was no such thing as a “stupid question”.
They made sure the our gorgeous Echo was the main priority & that matching her with us was the right thing for everyone.
They have also stressed to us to use the aftercare provided if need be.
We can’t thank them enough!
June 15, 2026
Unprompted review
Reply from Dogs Trust
Good morning Carol,
Thank you for taking the time to get in touch.
We're so pleased to hear that you had such a pawsome experience with Dogs Trust Dundee.
Our teams pride themselves on providing excellent service and we're so glad this shone through for you.
Thank you for your support!
Best wishes,
Luke
Dogs Trust🐾
Great Rescue Centre
Dogs Trust are very professional whilst caring at the same time. Communication was brilliant from start to finish and they made the adoption process enjoyable. Would definitely resue another from them. Great set up and lovely facility for the lovely dogs.
June 13, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for taking the time to leave us a lovely review!
It's fantastic to hear that you enjoyed your adoption experience, and found the team to be caring and professional.
We hope that you appreciate the amazing difference you have made to your new furry friend's life in giving them the opportunity to thrive in a loving home, and that you enjoy all the time you have together!
Wishing you and your new family member all the best and we're always here if you need any suppawt in the future.
Best wishes,
Elle🐾
Dogs Trust
Great experience.
I have just had a very positive experience with adopting from Dogs Trust. All the staff on the telephone and those we met in person were very friendly and helpful. Time was spent explaining the adoption procedure and when meeting the dogs we wished to adopt. A big thank you to all.
June 12, 2026
Unprompted review
Reply from Dogs Trust
Good morning Val,
Thank you so much for your review.
It’s great to hear that you enjoyed your experience.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when speaking to our team! We always aim for a paw-sitive experience.
Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes,
Elle
Dogs Trust 🐾
Everyone there was wonderful
Everyone there was wonderful from the reception, back room boys who give terrific help when my car over heated, and all the girls help and advise
May 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning Estelle,
Thank you for taking the time to get in touch.
We're so pleased to hear that you had such a pawsome experience with Dogs Trust.
Our teams pride themselves on providing excellent service and we're so glad this shone through for you.
Thank you for your support!
Best wishes,
Elle
Dogs Trust🐾
Very positive
Had a really positive experience at all stages of the rehoming process - staff were attentive and helpful and the follow-up support once we brought our dog home has been incredible.
June 15, 2026
Unprompted review
Reply from Dogs Trust
Good morning Sally,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive experience with Dogs Trust, and found the team to be so supportive.
We are so glad that we could help to bring you and your furry friend together. We hope you enjoy making many happy memories!
Best wishes,
Elle
Dogs Trust 🐾
The Dogs Trust is one of the best rescue centres.
We have adopted a number of dogs from rescue centres over the years and the Dogs Trust is one of the best. Our new dog Maisie has been with us 4 months now and everything we were told about her health issues and nature has helped us to understand her needs. The staff were very honest and helpful during the selection process and could not have done more. Many thanks to you all.
June 15, 2026
Unprompted review
Reply from Dogs Trust
Good morning Raymond,
Thank you for your kind review.
Thank you so much for adopting from Dogs Trust and giving the lovely Maisie such a loving forever home.
Our team go the extra mile to ensure that everyone feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We hope that you and Maisie make plenty of happy memories together, and we know how lucky she is to have fallen on her paws with you as her Special Someone.
We're always here to lend a helping paw!
Best wishes,
Elle
Dogs Trust 🐾
Amazing Service & Support
The most amazing help and support from Dog's Trust. We lost our Staffy of 12 years a few weeks ago. We registered with Dog's Trust and 2 days later we got a call to say they'd matched us with a dog called Ralph. The match couldn't have been more perfect. He's a beautiful Bull Lurcher with the sweetest temperament and the biggest heart, who just loves all other dogs and humans.
The service, between the initial calls, the meet the dog sessions, the adoption and then the post adoption help have all been superb. The dogs here truly are so amazingly well looked after, and matched to well with potential owners.
Ralph now has his forever home :-)
June 10, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Jason,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience and felt supported by our rehoming centre and post adoption support teams throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
We hope you and Ralph enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes,
Lauren
Dogs Trust 🐾
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