Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Review summary
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Professional caring staff. Full support all the way through the process of adopting our new companion. Arrangements made to help with our 7 hour round trip to meet our potential companion so we di... See more
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Terrific experience with adopting our puppy from the Dogs Trust. We visited a couple of times and no suitable match. Also applied to adopt online. Finally a phone call came from the lovely Lindsey at... See more
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Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The call handler was superb
The call handler was superb, she put the cheery on the cake with the adoption process.
June 12, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Kyle,
Thank you for your kind review.
We're so happy to hear that you were impressed with your adoption experience and the way in which your post adoption support call was handled.
We pride ourselves on matching dogs to the best possible homes and making sure the adoption is a smooth and happy transition for dogs and their adopters alike, so it's great to hear that this shone through!
We are so grateful to you for giving a Dogs Trust dog a loving, caring home. We wish you all the best and we're always here if you need any sup-pawt!
Best wishes,
Lauren
Dogs Trust
Amazing service and support accessible…
Amazing service and support accessible anytime which is a must for first time adopters…. Very professional and organised team
June 9, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Paula,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs, adopters and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch and please don't hesitate should you ever need any sup-pawt!
Best wishes,
Lauren
Dogs Trust 🐾
We live outside the area where we'd…
We live outside the area where we'd seen a dog but the home was really helpful as to how we could make the adoption happen. The meet and greet was really successful and we we're given a thorough history, tips and advice from staff. The whole experience was so amazing and not stressful at all.
June 8, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Gill,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch.
Best wishes,
Lauren
Dogs Trust 🐾
The staff were amazing and very helpful…
The staff were amazing and very helpful as well and made sure we knew everything before adopting our new dog (Damson) she is an absolute joy . So we’d like to take our time to thank the very kind staff and Damsons handler Caitlin at the Darlington dogs trust we can’t thank you enough for the absolute happy and joyful dog we adopted.
June 7, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Bobbie,
Thank you for your kind review and for offering a loving forever home to Damson.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We'll be sure to pass your lovely feedback on to Caitlin and the team at Darlington.
We're always here to lend a helping paw!
Best wishes,
Lauren
Dogs Trust 🐾
Dogs Trust Shoreham
From the moment we walked in we knew we were in good hands.
We met our dog the same day and bonded immediately and adopted within a few days.
I think she was very well cared for during her stay with them and is settling beautifully in our home
June 10, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Chris,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs and supporters, and we're so glad this shone through for you.
Wishing you all the best with your furry family member - we hope you enjoy making many happy memories together.
We are always ready to lend a paw if you need any suppawt!
Best wishes,
Lauren
Dogs Trust 🐾
4 months now since we adopted a German…
4 months now since we adopted a German shepherd cross from the Dogstrust and the experience has been fantastic. We adore our beautiful new dog and the support from the Dogstrust is ongoing and superb. We will never get a dog from anywhere else now. Can’t recommend highly enough.
June 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Mrs Oliver,
Thank you for your lovely review!
We're so pleased to hear that you found our teams to be helpful throughout the process of adopting your new companion! Our rehoming teams pride themselves on their knowledge and expertise to match adopters with a dog who would be best suited to their home, so it's great this shone through for you.
Wishing you all the best with your furry family member - we hope you enjoy making many happy memories together.
We are always ready to lend a paw if you need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Great experience
We found all round the people extremely helpful and supportive.
June 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Lyall,
Thank you for your kind review.
Our team pride themselves on providing the best possible care for all of our wonderful dogs and supporters, and we're so glad this shone through for you.
Thank you for taking the time to get in touch.
Best wishes
Michelle
Dogs Trust 🐾
Polite and informative telephone call
Polite and informative telephone call. Very helpful for us having just adopted a Dog a few days ago.
June 11, 2026
Unprompted review
Reply from Dogs Trust
Good morning Lisa,
Thank you for taking the time to leave us a review.
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offering a helping paw whenever it may be needed.
Wishing you all the best with your new furry family member!
Best wishes
Michelle
Dogs Trust 🐾
Reply from Dogs Trust
Good morning David,
Thank you for taking the time to leave us a review.
We're so pleased you had such a paw-sitive experience and found the team to be friendly and knowledgeable.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
The staff at Bridgend were amazing from…
The staff at Bridgend were amazing from start to finish in the adoption of Ralph .We adopted a doberman 6 months ago from the same team they go above and beyond .thank you so much we are truly happy that our family is complete with our boys
June 9, 2026
Unprompted review
Reply from Dogs Trust
Good morning Sid,
Thank you for your kind review.
Thank you so much for adopting from Dogs Trust again and giving two Dogs Trust dogs such a loving forever home.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Brilliant team at West Calder
We rehomed a beautiful little smooth fox terrier from West Calder at the beginning of May - the team were so lovely to deal with, they answered all our questions and ensured we were fully equipped to offer our new dog the best possible start. The West Calder site will be gorgeous when the works are completed, well worth a visit. 5 star!
May 2, 2026
Unprompted review
Reply from Dogs Trust
Good morning Pam,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience and felt supported by our West Calder team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Fantastic staff very supportive and…
Fantastic staff very supportive and helpful. Went far and beyond the extra mile when we adopted Loki!
June 8, 2026
Unprompted review
Reply from Dogs Trust
Good morning Keith,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive experience with Dogs Trust Snetterton, and found the team to be so supportive.
We are so glad that we could help to bring you and Loki together. We hope you enjoy making many happy memories!
Best wishes
Michelle
Dogs Trust 🐾
The whole experience was very good
The whole experience was very good. Team were very helpful
June 7, 2026
Unprompted review
Reply from Dogs Trust
Good morning David,
Thank you for taking the time to get in touch.
We're so pleased to hear that you had such a pawsome experience with Dogs Trust Salisbury.
Our teams pride themselves on providing excellent service and we're so glad this shone through for you.
Thank you for your support and for giving Bess a wonderful new home!
Best wishes
Michelle
Dogs Trust🐾
From the initial contact with dogs…
From the initial contact with dogs trust, they listened to what I wanted and paired me with my lovely Rose. The process was so thorough and they eased me into rehoming my new girl. Thank you all so much, especially Lizzie and Gemma at Harefield.
May 29, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your pawsitive review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Harefield rehoming team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting from us. We always aim for a paw-sitive experience!
Thank you again for giving Rose a loving forever home. We'll be sure to share your feedback with Lizzie, Gemma and the Harefield team.
Best wishes
Michelle
Dogs Trust 🐾
I adopted a pug to named Artie - Evesham
I applied for a pug to adopt named Artie at the Evesham centre the whole process was very smooth i cannot fault Jane who works at that branch she was very helpful in helping me secure Artie as my furry friend I brought my current dog along to meet him and it went very well within a week I brought him home today Artie is settling well into the family home I would like to thank the Evesham staff for the care they gave Artie ensuring he was healthy to come home. He will be well looked after and will have a good home.
June 9, 2026
Unprompted review
Reply from Dogs Trust
Good morning Terry,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive adoption experience with Dogs Trust Evesham and found Jane and the team to be so helpful and supportive.
We hope that you appreciate the amazing difference that you've made to Artie's life by giving him the opportunity to thrive in such a kind and loving home.
We're always here if you need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Easy from start to finish
I received a response to my initial application within 48 hours and from that point on everything was great. The team made sure I had everything I needed at every stage of the process.
June 7, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Adam,
Thank you so much for your kind review.
We're so pleased to hear that you had a pawsitive experience adopting your new furry family member.
We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through during your journey.
Thank you for giving a Dogs Trust dog a loving forever home. We'll share your feedback with the team, and we're always here to give a helping paw if you need us.
Kind regards
Erin
Dogs Trust🐾
Wonderful experience!
Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George (our adoptee) wasn't on the website when we went as his assessments were complete, but the staff gave us all the information they had. The whole process took a week from first visit to taking George home. He's not our first adoption from Dogs Trust, they are just brilliant!
June 7, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Dawn,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
We pride ourselves on matching dogs to the best possible homes, and we always aim for a paw-sitive experience! It sounds like you found paw-fect match for your family.
Thank you again for giving one of our amazing pooches a loving forever home. Please don’t hesitate to reach out if you ever need any support!
Best wishes
Erin
Dogs Trust 🐾
Blot
Blot, new name Goose is a very good boy. We couldn't be happier.
The process with Kenilworth dogs trust was very smooth and easy and very straightforward.
February 23, 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you when meeting Goose and adopting from us!
Thank you for giving Goose a loving forever home. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Erin
Dogs Trust 🐾
We recently adopted our dog from Merseyside
We recently adopted our dog from Merseyside dog trust. When we first arrived we were greeted warmly and explained how the centre is run. We found our dog and they were very informative about her then we met her. We agreed we wanted her. The staff went through everything. Day of adoption again friendly happy staff. We'd definitely recommend here.
June 4, 2026
Unprompted review
Reply from Dogs Trust
Good morning Claire,
We're so pleased that you enjoyed your adoption experience with Dogs Trust Merseyside, and we know that Cleo has fallen on her paws with you as her Special Someone!
We hope that you appreciate the amazing difference that you've made to her life by giving her the opportunity to thrive in such a kind and loving home.
Please don't hesitate to stay in touch with us to share some pupdates on Cleo's adventures with your family, and we're always here to lend a helping paw if you need any support!
Kind Regards
Erin
Dogs Trust🐾
Excellent post adoption support
Adoption experience from Dogs Trust has been very thorough and supportive.
June 8, 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Nicholas,
Thank you for taking the time to leave us a review!
We're so pleased you had such a paw-sitive experience.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
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