Dokteronline.com | Your online health service Reviews 4,667

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Not delivering. Now asking for your Id? Via there "bluclinic" not delivering and not get my 120 euro money back from this "apothekery" Don't get involved. 2 times it got well. Last time (sept 2025) n... See more

Company replied

Rated 4 out of 5 stars

𝗙𝗥: Très bon service qui nous permet d'obtenir des médicaments introuvables ailleurs. Cependant je regrette qu'il n'y ait pas l'antidote des opiacées le "Naloxone" ou le "Prenoxad". Je regrette é... See more

Company replied

Rated 5 out of 5 stars

Immediate response to my request, the doctor prescribed the required medicine promptly. The only minus point was the time (3 weeks) it took to get the paper prescription, maybe also due to the wint... See more

Company replied

Rated 5 out of 5 stars

A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by emai... See more

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com is een informatieve website en daarnaast een onlineservice voor consumenten. Wij bieden zelf geen producten aan, maar regelen – indien gewenst – voor u een online consult met een geregistreerde en onafhankelijke EU-arts. Het eventueel daaruit voortkomende recept wordt naar uw huisadres gestuurd of – indien u daartoe opdracht geeft – door ons doorgestuurd naar Blueclinic. Blueclinic zorgt ervoor dat u met uw recept veilig, snel en discreet echte producten kunt krijgen van goede gecontroleerde onafhankelijke EU-apotheken. Dokteronline.com is dus een consultservice en geen online dokter, online apotheek of internetapotheek.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Trustworthy

Trustworthy, reliable and fast, been using them for years now.

February 5, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Karaman, 

thank you very much for your review and for taking the time to share your feedback with us.

We are happy to read that you are satisfied with our service. 

We hope to be of service to you in the future and send you our best regards.

Customer Service - Dokteronline

Rated 5 out of 5 stars

Quick and discreet

Very good service, everything is fine.

January 5, 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms POPLAVSKAIA,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We look forward to being of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Good website

Good website, easy to navigate and order. Lots of helpful information when choosing the best product for my needs. Prompt and secure delivery.

December 14, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. / Dear Ms. Birchall,

Thank you for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service and delivery.

We do hope to be of service to you in the future and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Medication on line

The whole process was excellent,
quick and professional. Would use them again.

December 14, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear M Duffy,

Thank you very much for your feedback and your five stars.
We are happy to hear that you are satisfied with our service.

We thank you again for your review and wish you a nice day.

Kind regards,
Customer Service Team - Dokteronline.com

Rated 4 out of 5 stars

Very trustworthy but unfortunately a little pricey.

I don't put 5 stars because it's a little more pricey than having a usual GP . Otherwise, it s a very trustworthy website and the GPs are as well. Would definitely recommend.

October 31, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Staquet,

Thank you very much for your feedback and your 4 stars. We are happy to hear that you are satisfied with our service.
We have taken notice of your remark about the prices and will forward it to the pharmacies.

We thank you again for your review and wish you a nice day.

Kind regards,
Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Prompt, very thorough & proffesional

I have used dokteroline 2/3 times now and I have no complaints whatsoever. They seem to be quite a solid outfit, with their thorough online questionnaire and Self-assessments. I have also been contacted by their doctors through their online messaging service a couple of times to clarify points of concern, which was quite reassuring.

November 24, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Jean,

Thank you very much for your feedback.  We are happy to hear that you are satisfied with our service.

We thank you again for your review and wish you a nice day.

Kind regards,
Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Fast and perfect processing

Fast and perfect processing. Easy to use and pay. And a doctor can be contacted at any time with questions.
Thanks

November 27, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Lieber Oliver,

vielen Dank für Ihre tolle 5-Sterne Bewertung und dass Sie sich die Zeit dafür genommen haben.

Wir freuen uns sehr, dass Sie mit unserem Service rundum so zufrieden sind. Empfehlen sie uns gerne weiter. 

Wir sind erfreut Ihnen auch weiterhin behilflich sein zu dürfen und grüßen Sie mit den allerbesten Wünschen.

Kundenservice – Dokteronline

Rated 4 out of 5 stars

It was delivered

December 20, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Chris,

Thank you very much for your positive feedback and for your recommendation after using our platform. 

This is highly appreciated.

We also thank you for taking the time to leave this review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Very helpful and convenient

It's stressful and difficult to get a doctor's appointment nowadays so I'm grateful to Dokteronline for their very helpful and convenient service.

November 17, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear, 

Thank you very much for your excellent feedback

We are very glad to read that you are happy with our services and we thank you for taking the time to leave a review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Doctor online is very good service and…

Doctor online is very good service and safety and quality products

December 11, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Nasir,
 
Thank you very much for your positive feedback. This is much appreciated.
We are happy to hear that you are satisfied with our services and the quality of the products.

We hope to be of service again in the future. 

Kindest regards,

Customer Services Team - Dokteronline

Rated 5 out of 5 stars

Great service, will use again!

I'm very happy with Dokteronline, have been using the service several tmies since Sep-2022 - All is great
Thank you !

November 29, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Customer, 

Thank you very much for your positive feedback and for your recommendation after using our platform. This is much appreciated.
We also thank you for taking the time to leave this review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 4 out of 5 stars

Always quick delivery!

Quick & always sent express.

October 25, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Michael,

Thank you very much for your positive feedback and for your recommendation after using our platform. This is much appreciated.

We also thank you for taking the time to leave this review.

Kindest regards,
Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Simple and fast help

Easy, simple and I get the help I needed.
Fast delivery's and support.

October 31, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Eriksson,

Thank you for your review and for taking the time to share your feedback with us.

We are happy that you are satisfied with our service.

We look forward to serving you again.

Kind regards,

Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Professional

Fast, professional and reliable… enough said.

October 27, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Willis,

Thank you very much for your excellent feedback

We are very glad to read that you are happy with our services and we thank you for taking the time to leave a review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

I got my medication very quickly after…

I got my medication very quickly after my online consultation. I will use again.

October 1, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Andy B.,

Thank you very much for your feedback.

We are happy to hear that you are satisfied with our service.

We thank you again for your review and wish you a nice day.

Kind regards,

Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

One off the best online doctor services in operation

Have used this website many times over the past years and always found them to be competent, thorough and efficient.
The website is easy to use and the ordering process helpful and simple with products well described.
Customer comminication is excellent throughout the process and i find the follow up email from the prescribing physician particularly reassuring and welcome.
Highly recommended.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Não recebi a encomenda (Haven't receive…

Great service. Responded immediately after problems with the shipping company.

September 3, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Almeida Ribeiro,

Thank you for your response. We are pleased to hear that you have received the package after all.

We wish you a pleasant day :)

Kind regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Excellent service and delivery

August 29, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms Skidmore,

thank you very much for your 5 star review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We hope to be of service to you again in the future.

Customer Service - Dokteronline

Rated 5 out of 5 stars

Great service

Simple to explain my condition and received quick results with excellent medical advice and the right prescription that arrived with a fast delivery.

August 27, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Berg,

Thank you very much for your kind evaluation and for taking the time to write it.

We are very pleased that you are satisfied with our service and that you feel well taken care of.

We hope to be of service to you in the future and send you our best regards.

Customer service - Dokteronline

Rated 5 out of 5 stars

Alles super geklappt

August 11, 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Pauline,

vielen Dank für Ihre freundliche Bewertung und dass Sie sich die Zeit dafür genommen haben.

Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.

Wir hoffen Ihnen auch weiterhin behilflich sein zu dürfen und grüßen Sie mit den besten Wünschen.

Kundenservice - Dokteronline

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