Dollar General Reviews 

666
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, most reviewers were unhappy with their experience overall. Many people encountered rude and unprofessional staff, often describing employees as having poor attitudes and being unhelpful with customer needs. Customers frequently reported issues with pricing, noting discrepancies between shelf prices and what was charged at the register, with advertised sales often not honored. However, some customers also noted positive experiences. A few people were satisfied with specific helpful and friendly staff members. Others praised certain store locations for being clean, organized, and well-managed.

What people talk about most

Staff

Customers had negative experiences with staff, frequently encountering rude and unprofessional behavior from... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the selection and organization of... See more

Price

Reviewers mention negative feedback about price, with many expressing frustration over pricing tactics and... See more

Customer service

Consumers consistently express deep disappointment with customer service, citing numerous negative... See more

Location

Customers consistently note ambiguous experiences with location, with many appreciating the convenience of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dollar General on Oak Street, Eastman, GA, the cashier, Kasey, acted like it was a bother to check me out this morning. She was removing items from box to put on shelf, I walked up to register, she j... See more

Rated 2 out of 5 stars

I was shopping at the dollar general on Old Iowa park road in Wichita Falls Texas on 10/06/25. I saw some laundry baskets that said buy one get one free so I looked at the price and it said $15. When... See more

Rated 1 out of 5 stars

I bought 8 pk AAA batteries. I took them back to Dollar General Store 7069 Lakes Blvd Lake Park Ga. to swap them for 8 pm AA batteries I bought wrong ones first time.I didn't have my receipt.The manag... See more

Rated 1 out of 5 stars

On September 1ni stop on dollar general store to make a paper 500 deposit to my cash app and cashier or dnt know wat happen till now dnt apeance the money on my cash app acount this happen on 1323 Ram... See more


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1.7

Bad

TrustScore 1.5 out of 5

666 reviews

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No recent history of asking for reviews

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1.7

All reviews

(666)

136 reviews in the last 12 months

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Rated 4 out of 5 stars

The dollar general on Decker Blvd

The dollar general on Decker Blvd, Austin tx. has made a huge turnaround. The store has finally made great changes. Clean. Things in order. Manager very friendly. Makes you want to shop there again.

April 1, 2025
Unprompted review
Rated 3 out of 5 stars

The three stars or for employee at…Dollar general in George Washington named tye he's nice smart knows what he's doing

The three stars or for employee at Dollar general named tye
in George Washington's Dollar general there's this one kid in there working today that took so long it took like almost like an hour to scan something I was about to leave another employee there can't even go to the register when there's a whole line of people and just lets the dumb kid do it horrible experience only tye was the best one there and don't be having people take 30 minutes for a employee to help them with the app when they can't even do it at home just to get $1 discount for crying out loud it takes forever

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Employees need to learn customer service

I had a bad experience with Dollar General in Nottingham MD and for my trouble the district Manager told me to go to the store and ask for Steve. He was not interested in giving me the $20 GC that I was told to pick up from him. I left my name and phone # for him to
call me after he spoke to the district manager and that was over a month ago & I have never heard from him.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

It was OK until i walked out the door

It was OK until i walked out the door, which will be for the last time!! There were 2 women, I don't know if one was coming to visit or to work that shift also bit receipt shows 4:09pm on this fine day and says BREEANNA as person on register. Anyway, as I walked out I got shouted at a very loud almost screaming voice, Byyyeeee!!! It couldn't be the woman at the register as she looked quite old.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

The manager of the Dollar General

The manager of the Dollar General in Coarsegold California, Mellisa has made a tremendous improvement in my shopping experience. Before her, navigating the isles was impossible. Stocking racks blocked so many isles that customers could not navigate the store. The employees had a sour disposition when dealing with customers. Mellisa has turned everything around. Employees are friendly, very few racks if any blocking isles.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

What greeted by a furry barking at me…

What greeted by a furry barking at me saw a what looked like mold in one of the slimes (slime was opened) 3 year old pee peed in the health aisle told the employee (furry) he just barked at me left terrified don’t come here

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

Trashy Store

Store is always trashed. Stuff everywhere. Shelves half empty. Manager yelling at someone every time I go in. It’s exhausting.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Dollar General is a Mess

Stores are dirty, shelves are always a wreck, and prices ain’t even that cheap anymore. Staff looks overworked and don’t care. Used to be a quick stop, now it’s just frustrating.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

I don't understand how eggs at the…

I don't understand how eggs at the butternut st location are $9.00 they don't even have the price showing how much they are and on top of that the eggs doesn't even have the price you only find out the are $9.00 when you go to checkout save a lot eggs are $5.69 but yet at dollar general they are $9.00 smh

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Abusive unprofessional employees

A lot of their employees are deranged and abusive. And the fact that dollar general has no means of contacting them regarding their behavior is very insulting to the consumer. I won’t do business with them anymore.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Every time I go to the store I'm…

Every time I go to the store I'm greated with good respect if I can't find what I'm looking for I ask anyone of the workers or management I'm directed to the right place in the town where I live I will recommend it to any one

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Walked into the Rehobeth store and…

Walked into the Rehobeth store and immediately noticed the nasty floors, unstocked shelves,and crap scattered around. Looked like some 3rd world kind of crap. As much as I dislike Walmart, they at least keep their floors clean.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

WHY why would you do this

WHY why would you do this? I am forced to attempt to update. Then am told my password is wrong. Then you wont send me an email like you claimed you would so I can change the password. I cant create another account because you wont let me use my phone number ITS THE ONLY NUMBER I HAVE email and phone are different you can only have one phone incase you didnt know. What am I supposed to do? I guess just not shop there anymore.

March 5, 2025
Unprompted review

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