Dollyluxuryhair Reviews 

135
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

If you’re looking for high-quality curly hair, this is hands down the best I’ve ever had! You will not be disappointed. I ordered the blonde kinky curly weave and the curl pattern matches my own hair... See more

Rated 5 out of 5 stars

I ordered the Honey Blonde Brazilian Deep Curly hair from Dolly Luxury Hair Company, and I’m really impressed. The quality is excellent—soft, full, and holds its curls beautifully. The color is rich a... See more

Company replied

Rated 5 out of 5 stars

AFTER 30 YEARS OF FRUSTRATING WIG EXPERIENCE, WHAT A RELIEF, TO STUMBLE UPON, THESE WELL PRICED WIGS, IN THE STYLE, COLOR, AND DENSITY, THAT BROUGHT ME SOME HAIR LOSS PEACE...FINALLY! BUT IM LOOKING F... See more

Rated 1 out of 5 stars

Ordered bundles on 11th November 2021 still no bundles or refund 2 months later despite asking numerous times. Tracking number was only sent after I finally reported and disputed via klarna. So I call... See more

Company replied

Company details

  1. Wig Shop

Written by the company

Luxury Human Hair Wigs


Contact info

3.9

Great

TrustScore 4 out of 5

135 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(135)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

This wig exceeded all my expectations

This wig exceeded all my expectations! It's so versatile and looks great no matter how I style it. The cap construction is comfortable, and the hair moves and flows naturally. I've tried other wigs in the past, but this one is by far the best. I feel beautiful and confident whenever I wear it, and I can't thank the creators enough for making such an incredible product.

January 10, 2024
Rated 5 out of 5 stars

This wig is a game-changer

This wig is a game-changer! It fits perfectly and stays in place all day. The hair is very realistic, and I can easily style it to suit my mood. It's lightweight and comfortable to wear, and the adjustable straps ensure a secure fit. Definitely worth every penny

December 12, 2023
Rated 4 out of 5 stars

I can't express how much I adore this…

I can't express how much I adore this wig! The color is absolutely stunning and matches my natural hair perfectly. The length and texture are just right, and I love how easily it can be styled. I feel like a different person when I wear it, and my friends can't believe it's not my real hair. So happy with this purchase!

December 12, 2023
Rated 5 out of 5 stars

I was so happy I walked into this…

I was so happy I walked into this store. I was educated on what hair to purchase unlike I've ever been before. The hair I had in my hair itched like crazy. I didn't have it in my hair more than 2 weeks. I was so happy to finally purchase hair that was not only beautiful but felt good in my hair......no itching!! This is my new go to for quality hair!!!

November 20, 2023
Rated 5 out of 5 stars

I am glad

I am glad, I invested my money on right product which is more worth than the money I have spent on it.I am always happy to refer this store to all my friends and family as they have such a good quality products which lasts forever.

November 20, 2023
Rated 5 out of 5 stars

The best wig makers in the UK

This is my third wig from Dolly Luxury Hair and it’s gorgeous. So well made and exactly what I ordered. This company is a safe pair of hands - they always produce high quality wigs and when you’ve lost your hair, products like theirs really make you feel like yourself again.

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

Disgusted

Disgusted. Waited almost 7 wks (arrived 04/04/23) when advised it’s 1-3 wks. The wig isn’t the one from the picture and was advised to send it back and they will dye it but no refund allowed. I advised I will be getting a full refund as it’s the law. What I ordered wasn’t what I received. My advice is to use PayPal or Klarna (pay in 3 payments) as you can stop further payments if there’s any problems which is what I’ve done. Waiting for seller to give me return address but still waiting. Again, I’ve stopped further payments until she accepts the return. Never ever will I use the company again as this isn’t the first time I’ve had problems but it’s definitely the last. AVOID unless you don’t mind wasting money on something you didn’t order.

February 25, 2023
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Reply from Dollyluxuryhair

Hi Pondie, so sorry for your dissatisfaction and the delay in you receiving your unit. We have put new measures in place to ensure this never happens again. I hope you give us another chance in the future!

Rated 1 out of 5 stars

I tried to contact them for a refund

I tried to contact them for a refund, as colour and length received was different to what I ordered and also one side was much lighter colour to the other side. No response whatsoever. Was afraid to send it back as no response from them, so preferred to be stuck with faulty product than nothing at all, in case they wouldn't refund.
In the end, had to cut it to the length I actually ordered and paid for. And had to colour it myself to the colour I ordered. STEER CLEAR.

January 25, 2023
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Reply from Dollyluxuryhair

Hi Ania, so sorry for your dissatisfaction with your unit. We have put new measures in place to ensure this never happens again. I hope you give us another chance in the future! DLH Team

Rated 1 out of 5 stars

Not the quality I’d expect

different colour and length than I was expecting. Far from the quality I would wear, went straight in the bin

June 11, 2026
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Reply from Dollyluxuryhair

Hi Eva, so sorry for your dissatisfaction with your unit. We have put new measures in place to ensure this never happens again. I hope you give us another chance in the future! DLH Team

Rated 2 out of 5 stars

Terrible

They have bad customer service and it like 3 to 4 weeks ti receive the hair and the quality is ok not good as they say

February 28, 2023
Rated 2 out of 5 stars

You are left in the dark after paying…

The delivery time of three weeks just isn't true. There is no proactive communication regarding your purchase so the customer is left in a constant state of concern. I spent hundreds and months later have no clue if I have been scammed or not. Customer service responds, sometimes, but they don't seem to truly be connected with the process and timing of things. I hope to be able to leave a better review when receiving the product, hopefully within the next calendar year.

October 12, 2022
Rated 4 out of 5 stars

My first real hair wig

My first real hair wig : the color is gorgeous, the hair super soft. The lace is however bulging, so will have to search for glue, but it is due to my little head I think. As it is my first real one, I can not compare.
Thank you

November 27, 2022

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